TQC Spartan Case Study (1)
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Transcript of TQC Spartan Case Study (1)
Quality management the Spartan way
truqcapp.com
Request a live demo of TruQC. Visit truqcapp.com/freedemo
It’s a core tenant of one of the most recognizable
fitness brands on the planet, a level you don’t
get to without recognizing where you have room
for improvement. So, when Spartan Race, an
obstacle race and fitness lifestyle brand, noticed
they were spending a little too much time filing
quality management documents with spreadsheet
software, and were having trouble attaching photos,
they began shopping around for a software fix.
When you run 130 obstacle races annually around
the world, with between 20 and 60 obstacles per
race that are made up of fire, metal and mud,
there’s plenty to keep track of. So Spartan came to
TruQC to see if we could help them out with quality
management. In the end, we were able to configure
software we originally built to help with industrial
painting to help one of the world’s premier race
organizers guarantee they deliver the same quality
experience to challengers all over the globe.
We recently had a chat with Spartan to find out a
little more about how they use our software.
“A Spartan knows his or her flaws as well as his or her strengths.”
truqcapp.com
Request a live demo of TruQC. Visit truqcapp.com/freedemo
Could you briefly discuss how Spartan uses
TruQC?
Spartan uses TruQC to report on the overall
operations for US and international races. Each
Quality Manager uses the reports to measure
the quality of the events and determine what
improvements need to be made.
Given that TruQC started out as an app for
industrial painters, how did Spartan decide that it
could be useful to your operation?
We had been using Excel spreadsheets for our
quality management reports and would attach
photos in DropBox. The process for each report
would take hours and in the end the Excel sheet and
separate photos didn’t form a cohesive report for
our licensee. We looked for a better solution and
found that TruQC mirrored what we needed (with a
few configurations).
Do you use TruQC at all your races? How many
user accounts does Spartan have?
We don’t use TruQC at all of our races. It is used at
several international and U.S. each year (probably
a total of 40 times), as the Quality Managers do
not attend every race. We currently have 6 user
accounts.
Could you describe the process of getting
Spartan staff started with TruQC? Were there any
problems with learning the software or any staff
members who especially had trouble?
We had a very easy transition. A TruQC
representative met us at one of our conferences
when we were all together so we had the benefit
of receiving hands-on training. We didn’t really
experience any users who had trouble. The most
common problem we have is forgetting our
passwords.
truqcapp.com
Request a live demo of TruQC. Visit truqcapp.com/freedemo
What sort of efficiencies has Spartan gained by
using TruQC? Are any tasks especially easier now
that you’re using TruQC? Have you collected any
data that might back this up?
Our quality managers are able to use their time
more efficiently in producing their reports. Spartan
Race is able to track the scores for each country/
market and measure the progress (or lack of).
This has helped us get a better understanding of
each category by country and how each market is
progressing in producing quality events.
Anything else you would like to add about TruQC
that we didn’t ask about?
We are really happy with the software and love using
TruQC to help us to do our jobs better.
Quality management the Spartan way
truqcapp.com
Request a live demo of TruQC. Visit truqcapp.com/freedemo
Request a live demo
About TruQCTruQC is the cloud-based app built for the iPad that’s taking job-site documentation paperless. Originally
built for a top industrial painting contractor, TruQC was designed to be easy-to-use, compact, objective,
and to conform to common industry standards and certification requirements.
To see all the tasks TruQC is capable of tackling, schedule a live demo. We’ll walk you through its various functions and offer advice on how the software could best serve your company’s business model. Visit TruQCapp.com/trytruqc to get started.
Click here to Request a Demo
Learn more about TruQCInterested in finding out more about our software? Check out our case studies to see how we are providing
real savings of both time and money for our customers, or keep up with our blog for the latest news in
quality control, tech and more.