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Content : -
1) About the Company2) Marketing Aspects
- Development of products
- Marketing policy- Competition
3) Views on the Company
4) References.
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ABOUT THE COMPANY
Infosys Technologies Ltd is an information technology (IT) ServicesCompany founded in Pune, (India) in 1981 by N. R. Narayana Murthy and
six of his colleagues. In 1983, Infosys moved its headquarters to Bangalore,
the capital of Karnataka. It operates nine development centers in India and
has over 30 offices worldwide. Infosys is India second largest outsourcing
company with more than $4 billion in annual sales. It was the first Indian
company to get listed on NASDAQ (in 1999)." It was among the first
companies to adopt Western business practices, such as Six Sigma protocolsfor efficiency. Infosys emphasizes every aspect of IT. It provides software
development and engineering through a network of development centers in
Asia, Europe, and North America. It also provides data management,
systems integration, project management, support, and maintenance
services. Its Infosys BPO subsidiary offers business process outsourcing
(BPO) services, and US-based Infosys Consulting provides strategic
consulting. Infosys has rapidly expanded its presence in internationalmarkets, particularly in North America, which accounts for more than 60%
of sales.
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I
nfosys Technologies results for the quarter ended 30thJune 2009
Q1 revenues grew by 12.7% YoY.
Income was Rs. 5,472 crore for the quarter ended June30, 2009; YoY
growth was 12.7%Net profit after tax was Rs. 1,527 crore for the quarter
ended June 30,
2009; YoY growth was 17.3%
Earnings per share increased to Rs. 26.66 from Rs. 22.75
in thecorresponding quarter of the previous year; YoY growth
was 17.2%
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Awards and R ecognition
Reputation Institutes Global Reputation Pulse 2009 ranked Infosys
among the worlds top 50 most respected companies. It has been rated the Best Outsourcing Partner for the third
consecutive year by the readers of Waters magazine in its annual
survey on best service providers to banking and capital markets firms.
Infosys BPO won the ASTD Excellence in Practice Award that
honors a practice of diversity for enhanced performance, and
recognizes corporate programs to address issues on intercultural,gender or sexual orientation.
Infosys BPO also earned the highest rating, Level 5, for the e-
Sourcing Capability Model (eSCM-SP: v2.0) from Carnegie Mellon
University's IT Services Qualification Center.
Industries Business solutions and services help accelerate innovation, increase productivity,
reduce costs, and optimize asset utilization.
The services offered by Infosys are
IT Services
They create IT-enabled business solutions for their clients by leveraging
their domain and business expertise along with a complete range of services.
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IT ServicesThey create IT-enabled business solutions for
their clients by leveraging
their domain and business expertise along
with a complete range of services.
Engineering ServicesWe provide concept-to-market R&D and
engineering services to improve
your product operations. Our services address
the complete engineering value
chain spanning various industry verticals.
Consulting Services
Our consulting services ensure that you
become stronger, more competitive
and capable of managing global business.
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BPO Services
Infosys BPO combines domain expertise, process skills and technology
to deliver world-class process outsourcing.Other industries covered by them are Engineering
Enterprises Financial Services Healthcare Life SciencesManufacturing Retail & Consumer Packaged Goods Banking and
Capital Markets Travel and Leisure Media and EntertainmentTechnology Telecom Transportation Aviation Utilities & Energy
Enterprise Solutions Business process Outsourcing (BPO).
Products and PlatformsThe Transformation Solution, Banking Solutions and platforms provide a holisticand integrated Our Transformation Solution, Banking Solutions and platforms
provide a holistic and integrated transformation approach, complete with solutionsand services.
Collaborative Analytics
Infosys' solutions in Collaborative Analytics help Consumer PackagedGoods companies and retailers achieve sales and marketing
effectiveness by leveraging demand insights to shape sense and respondprofitably in time.
Finacle
It is our Universal Banking Solution addressing the core banking, e- banking, Islamic banking,treasury, wealth management, and CRM requirements of retail, corporate and global banks
Infosys Active Desk
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It is a comprehensive optimization solution for Customer ServiceRepresentatives enabling them to manage customer calls efficiently,
enhance customer experience, increase revenue per customer throughcross-selling, and track their own performance as well.
Infosys iProwe
Infosys iProwe is a patent-pending Web Accessibility AssessmentProduct from the Web 2.0 Research Lab ofInfosys SET Labs. iProwe
uses built-in intelligence to analyze and address accessibility issues ofwebsites for enhanced Web accessibility and usability.
Infosys mConnect
I
t is a context-aware, real-time mobile transaction middleware thatenables mobile services for websites and e Commerce platforms.
Infosys Unified Communications and Collaboration (UC)
This solution enables communication between a companys employees,customers and suppliers through e-mail, voice, chat, video, web and
instant messaging.Infosys also launched Customer Communications Management Portal
for Enterprise Communications. It launched it in Australia and NewZealand .Consumers can opt for eco-friendly SMS, email and tweets
potentially saving millions in printing costs for corporate.
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A key marketing strategy for Infosys has been "always believe in doing
unusual stuff, and thereby be in a position to secure our future and
growth".
Right from the beginning, they realised they had to focus on selling more
and more in the marketplace. So they hired smart people to sell in the
markets in the US, Europe etc.
They were the first Indian company in the software industry to create a
wonderful global customer meet,"
They benchmark their proposals with the best in the world.
The value proposition they give to the customer is generally world class.
The people that they put in front of the customer right from day one to the
last is generally top class, well prepared, they have done due diligence,
crossed and are extremely customer-friendly, very competent.
They try and look at business value to the customer.
Tremendous focus on quality within the company. They get into details on
how they are improving productivity, quality, and cycle time.
They focus is on reusability, reusing the knowledge on the database
systems.
Marketing
strategies
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Competition
Industries Where Infosys Competes
Computer Services.
Information Technology Services( prim ary) .
Business Services.
Consulting.
Staffing Outsourced Human Resources
Services.
Infosys competitors include:
Satyam
Tata Consultancy
wipro
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Future plan s
Infosys Technologies is planning to acquire IT
companies serving energy
and health care sectors in geographies as
diverse as Latin America,Europe and Australia. The company has set
aside US$450-500 million
for the purpose.
The acquisition will help Infosys to diversify its
client base, especially at
a time when growth has been flat fromtraditional revenue streams like
banking, financial services and insurance
sector, besides retail and
manufacturing.
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Infosys Technologies wishes to expand its
presence in Hyderabad in 550
acres of land in the next 10 years to create a
new state-of-the-art campus.
The Government of Andhra Pradesh hasalready identified 150 acres for
Infosys and the balance of 400 acres will be
identified in the near future.
They intend toinvest Rs. 1250 crore. Infosys
plans to invest Rs. 450
crore in the first phase of the project and
invest Rs. 400 crore each, in the
second and third phases of the project.
Infosys Technologies Limited plans to go to
campus recruitment across
the country next year. The company plans to
hire 25,000 people with
nearly 18,000 people to be hired from various
campuses in the country,
taking the total number of employees from the
present 91,187 to over
100,000.
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