Lina Buchely- Las Burocracias

61
7/23/2019 Lina Buchely- Las Burocracias http://slidepdf.com/reader/full/lina-buchely-las-burocracias 1/61  !"# %&'()'")*"# ?#$ $6/5@"7$("3# 4"20"#0$ $ +$ 7$#*/$ *# +$ A'* 6*#2$752 *+ *20$45  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`F =:\=] _`V.ZL!!F =:::] VT8?`!!8VF ;<<=a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 +,-./0 (5# 7"#I2('+$D L20* ($79"5F 6*2* $ A'* 1$ *# (5#0/$1E$ 4* +$2 #5/7$2 4* +$ T*$+ N($4*7"$ 4* +$ !*#G'$F 7$/($ '#$ 6520'/$ 0*3/"($ 4*0*/7"#$4$ A'* 6/*0*#4* 4*27"0"U"($/ +52 *20'4"52 259/* *20$ ($0*G5/E$ *# +$2 ("*#("$2 25("$+*2D "#$%& N&TN_[F HD Y=:bbaD c50*2 5# 0)* 4"UU"('+0, 5U 20'4,"#G 0)* 20$0* Y=:\\aD L#J R5'/#$+ 5U Z"205/"($+ [5("5+5G,D =:bbD S5+DF #5D =D 66D db-b:D ; !eHLf-_LB`cNF BD Y;<<gaD L+ 2'*h5 P*9*/"$#5D .+$1*2 6$/$ '#$ (576/*#2"3# (5#20"0'("5#$+ 4* +$ *20/'(0'/$ $47"#"20/$0"1$ 4*+ L20$45 (5+579"$#5D L#J T*1"20$ 4* B*/*()5 HI9+"(5D ;<<gD c5D =F 6DiD

Transcript of Lina Buchely- Las Burocracias

Page 1: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 1/61

 

!"# %&'()'")*"# ?#$ $6/5@"7$("3# 4"20"#0$ $ +$ 7$#*/$ *# +$ A'* 6*#2$752 *+ *20$45 

B*2(/"60"1$7*#0* *+ (5#(*605 4* *20$45 )$ 7520/$45 2*/ 6/59+*7C0"(5=D B*

+$ 7$#5 4* +$2 0*5/E$2 +"9*/$+*2F "7$G"#$752 *+ *20$45 (575 '# *#0* $920/$(05 ,

654*/525F *#($/G$45 4* *#0/*G$/#52 4*/*()52 , 6/*//5G$0"1$2 6$/$ 6/50*G*/#52 4*

2'2 6/56"52 $9'252D H*2* $ *++5F +52 ("'4$4$#52 0"*#*# *@6*/"*#("$2 (50"4"$#$2 (5#

+5 6I9+"(5 A'* (5#0/$4"(*# *+ G'"3# +"9*/$+J *+ *20$45 *2 $9'2"15F (5//'605F

4*25/G$#"K$45D L20$ /*$+"4$4 )$ 2"45 "#0*/6/*0$4$ 4* 4"20"#0$2 7$#*/$2 65/ +$$($4*7"$ M'/E4"($D N2EF *@"20* '#$ 0*5/E$ (+C2"($ A'* 457"#$ +$ "7$G"#$("3# M'/E4"(5-

65+E0"($ 4* +$ 7$,5/E$ 4* +$ (57'#"4$4 $($4O7"($ +5($+D L2$ 0*5/E$ *2 '#$

"#0*/6/*0$("3# P*9*/"$#$ 0/$4"("5#$+ A'* #$//$ $+ *20$45 (575 '#$ 5/G$#"K$("3#

9'/5(/C0"($F /$("5#$+ , '#"0$/"$D H*2* $ A'* *2$ 0*5/E$ 457"#$ +$ 7$#*/$ *# A'*

6*#2$752 *+ *20$45F *@"20*# 0*5/E$2 $+0*/#$0"1$2 A'* 4*2*20$9"+"K$# 2' 650*#("$+

*@6+"($0"15 4*24* *+ 6'#05 4* 1"20$ *76E/"(5D L20* 0*@05 2* *#($/G$/C 4* 7520/$/

$+G'#$2 4* *2$2 0*5/E$2 $+0*/#$0"1$2D!$ "4*$ P*9*/"$#$2 4* $47"#"20/$("3# 6I9+"($F 2*GI# +$ ('$+ O20$ *2 '#"0$/"$F

7*/"05(/C0"($F *@6*/0$F /$("5#$+ , $65+E0"($F 6/57505/$ 4* *20$9"+"4$4 "#20"0'("5#$+

, 4*2$//5++5 *(5#37"(5F 2* )$ 656'+$/"K$45 *# +$ $($4*7"$ +5($+ $ 0/$1O2 4* +52

0*@052 4* 4*/*()5 $47"#"20/$0"15;D Q$75252 45(0/"#$#0*2 (5+579"$#52 (575 R$"7*

S"4$+ H*/4575 5 !"9$/45 T54/EG'*K T54/EG'*K 2* /*U"*/*# $ +$ $47"#"20/$("3#

(575 '# (5#M'#05 4* 6/5(*4"7"*#052 , $(052 /*G+$452 565#"9+*2 $ '#$ *20/'(0'/$

9'/5(/C0"($ M*/C/A'"($ * "76*/25#$+D H*2* $ A'* *252 $'05/*2 #5 *20$9+*(*#

= V$+ , (575 +5 6+$#0*$ +$ $#0/565+5GE$ 4*+ *20$45F )$, 4"U"('+0$4*2 A'* 2* 4*/"1$# 4* '2$/ +$ 6$+$9/$W*20$45X 6$/$ /*U*/"/2* 4* 7$#*/$ 6$/$+*+$ 0$#05 $ +$ "4*$ 7*0$UE2"($ A'* )$9+$ 4* '#$ "4*$ $920/$(0$ 4* 654*/F*#0*#4"45 *# *+ *2A'*7$ +"9*/$+ 4* 259*/$#E$F (575 $ 2"G#"U"($452 (5#(/*052 A'* 2* /*U"*/*# $+ *20$45 (5752"#3#"75 4* +$ /$7$ *M*('0"1$ 4*+ 654*/ 6I9+"(5 , $ +$ 5/G$#"K$("3# 9'/5(/C0"($ 4* *20* 654*/ YN!VZ?[[LTF=:\=] ^TN_[.`F =:\=] _`V.ZL!!F =:::] VT8?`!!8VF ;<<=aD L20* *20'4"5 6/*+"7"#$/ /*6/54'(* +$ "4*$ A'*)$# 751"+"K$45 $'05/*2 (575 N9/$72F *# *+ 2*#0"45 4* 057$/ '# 4*2($#25 4*+ '25 4* +$ 6$+$9/$ *20$45 6$/$$6/5@"7$/2* $ 7$#"U*20$("5#*2 6$/0"('+$/*2 4*+ 654*/ 6I9+"(5F 4"1*/2$2 , 6+'/$+*2F $ +$2 A'* #52 /*U*/"752('$#45 +$ '0"+"K$752D L# (5#(/*05F *20* *20'4"5 6/*+"7"#$/ 2* /*U*/"/C $ +$2 9'/5(/$("$2 4* +$ $47"#"20/$("3#6I9+"($ (575 +$ /*$+"4$4 7$0*/"$+ A'* 2* ($60'/$ ('$#45 2* '2$ +$ 6$+$9/$ *20$45D V$79"O# *2 9'*#5 $(+$/$/$A'E A'* '2$/O +$ 6$+$9/$  +,-./0 (5# 7"#I2('+$D L20* ($79"5F 6*2* $ A'* 1$ *# (5#0/$1E$ 4* +$2 #5/7$2 4* +$T*$+ N($4*7"$ 4* +$ !*#G'$F 7$/($ '#$ 6520'/$ 0*3/"($ 4*0*/7"#$4$ A'* 6/*0*#4* 4*27"0"U"($/ +52 *20'4"52259/* *20$ ($0*G5/E$ *# +$2 ("*#("$2 25("$+*2D "#$%& N&TN_[F HD Y=:bbaD c50*2 5# 0)* 4"UU"('+0, 5U 20'4,"#G 0)*

20$0* Y=:\\aD L#J R5'/#$+ 5U Z"205/"($+ [5("5+5G,D =:bbD S5+DF #5D =D 66D db-b:D; !eHLf-_LB`cNF BD Y;<<gaD L+ 2'*h5 P*9*/"$#5D .+$1*2 6$/$ '#$ (576/*#2"3# (5#20"0'("5#$+ 4* +$*20/'(0'/$ $47"#"20/$0"1$ 4*+ L20$45 (5+579"$#5D L#J T*1"20$ 4* B*/*()5 HI9+"(5D ;<<gD c5D =F 6DiD

Page 2: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 2/61

 

/*U*/*#("$2 4"/*(0$2 $ j*9*/ 5 $ 2' "4*$ 9'/5(/C0"($ 4* +$ $47"#"20/$("3# 6I9+"($F

'0"+"K$# +$2 4*2(/"6("5#*2 A'* '0"+"K3 *20* $'05/ , *20$ 0*5/E$ 6$/$ $/0"('+$/ "4*$2

(575 +$ 4*+ 6/"#("6"5 4* +*G$+"4$4 , *+ *20$45 4* 4*/*()5D L# *U*(05F , 6*2* $ #5

0*#*/ '# 1E#('+5 (+$/5 (5# j*9*/ (575 $'05/ 4* 5/"G*#F *2$2 "4*$2 2* )$#

(5#20/'"45 (575 '# /*U+*M5 6$/$ +52 $95G$452F $(520'79/$452 $ 0/$9$M$/ (5#

6/5(*252F "#20$#("$2F ($0*G5/E$2F /*G+$2 G*#*/$+*2F , +$ "4*$ $920/$(0$ 4* +$ #5/7$

(575 +E7"0* $+ 654*/>D

N)5/$ 9"*#F *# 50/52 6$E2*2 +$0"#5$7*/"($#52 +$ "#0*/6/*0$("3# 5/0545@$ 4*

j*9*/ 0$79"O# 457"#$ +$ 7$#*/$ (575 2* 6"*#2$ *+ *20$45D !$ "4*$ 4*+ *20$45

(575 '#$ 5/G$#"K$("3# M*/C/A'"($ , (*#0/$+"K$4$ *2 '# )C9"05 4* 6*#2$7"*#05

G+59$+"K$45 A'* (576$/0"752 054$2 +$2 7$#"U*20$("5#*2 M'/E4"($2 )*/*4*/$2 4* +$

0/$4'(("3# +"9*/$+ 5(("4*#0$+iD H5/ *25F 4"$+5G$/ (5# j*9*/ (575 (*#0/5 0*3/"(5 4*+

754*+5 6/"7"G*#"5 4* $47"#"20/$("3# 6I9+"($ *2 '# *M*/("("5 1C+"45 4*24*

('$+A'"*/ +'G$/ 4* +$ $($4*7"$ )"26$#5)$9+$#0*dD

L+ 59M*0"15 4* *20* *2(/"05 *2 *#05#(*2 6/*2*#0$/ +$ "#0*/6/*0$("3#

P*9*/"$#$ 5/0545@$ , $+G'#$2 (5#(*6("5#*2 $+0*/#$0"1$2 (5# *+ U"# 4* #'0/"/ +52

4*9$0*2 4*+ 4*/*()5 $47"#"20/$0"15 , +$ $47"#"20/$("3# 6I9+"($D !52 4"C+5G52 *#0/*

*+ 4*/*()5 $47"#"20/$0"15 (+C2"(5F $6*G$45 $ +$ +*(0'/$ P*9*/"$#$ 5/0545@$F , *20$2

#'*1$2 $6/5@"7$("5#*2 $ +$ 7$#*/$ *# (375 2* 6"*#2$ *+ *20$45 25# #*(*2$/"52 *#

+$ 7*4"4$ *# A'* +52 G'"5#*2 4* +5 7*0$UE2"(5F +5 1*/0"($+ , +5 "76*/25#$+ #5 6'*4*#

2*G'"/ 5/"*#0$#45 +$2 4"2('2"5#*2 259/* +5 6I9+"(5F *# '#$ /*$+"4$4 45#4* *+

> L# *U*(05F R$"7* S"4$+ H*/4575 4*U"#* $+ *20$45F *# 0$#05 $47"#"20/$("3# 6I9+"($F (575 '# $G*#0* 56*/$45/4* $(("5#*2 4* "#0*/O2 G*#*/$+D L2$2 $(("5#*2 A'* *M*('0$ +$ $47"#"20/$("3# 6I9+"($ 25#F 65/ 4*U"#"("3#F/*G+$4$2F *# *+ 2*#0"45 *# A'* #*(*2"0$# 4*+ 2*G'"7"*#05 4* '# 6/5(*4"7"*#05 4*0*/7"#$45 6$/$ 2*/ 1C+"4$2YS`BN! HLTB8_8F R$"7*D B*/*()5 N47"#"20/$0"15F &5G50CJ !*G"2 L4"05/*2F ;<<bF 6D =dDaD !"9$/45 T54/EG'*KT54/EG'*KF 65/ 2' 6$/0*F 4*U"#* +$ $47"#"20/$("3# 6I9+"($ (575 *+ (5#M'#05 4* $(("5#*2 *M*('0$4$2 65/ *+*20$45 6$/$ +5G/$/ +52 U"#*2 6*/2*G'"452 65/ *+ "#0*/O2 6I9+"(5F (5# 9$2* *# +$2 #5/7$2 4* "#0*/O2 G*#*/$+ A'*

*7"0* *+ +*G"2+$45/ YT8BTk^?Lf T8BTl^?LfF !"9$/45D B*/*()5 N47"#"20/$0"15D &5G50CF L4"05/"$+ V*7"2F ;<<<F6D =>aD B*#0/5 4*+ ($#5# 0*3/"(5 A'"*# 7*M5/ )$ $/0"('+$45 *20$ 1"2"3# 4* $47"#"20/$("3# 6I9+"($ (5755/G$#"K$("3# 9'/5(/C0"($ /"0'$+"K$4$ )$ 2"45 _$@ j*9*/ (5# 2' #5("3# 4* +$ /$("5#$+"4$4 U5/7$+D L2 65/ *++5A'* *+ 6/*2*#0* 0*@05 *20$9+*(*/C '# 4"C+5G5 4"/*(05 (5# +$2 "4*$2 4* j*9*/ , #5 (5# +$2 "4*$2 4*$47"#"20/$("3# "#(5/65/$4$2 *# +$ 45(0/"#$ 4*+ 4*/*()5 $47"#"20/$0"15 65/ +52 $'05/*2 #$("5#$+*2D L205 #5"76+"($ A'* 4*#0/5 4* ($#5# #$("5#$+ 4*+ 4*/*()5 $47"#"20/$0"15 2* )$,$# "G#5/$45 +$2 (/E0"($2 $ j*9*/DN'05/*2 7', 4"U'#4"452 4*#0/5 4* +$ 4"2("6+"#$ 4*+ 4*/*()5 $47"#"20/$0"15F (575 +52 7"2752 S"4$+ ,T54/EG'*KF $4*7C2 4* [$#05U"7"5F !$76/*$ , m5'#*2 _5/*#5 )$# "76'+2$45 (/E0"($2 0E7"4$2 $+ 754*+5P*9*/"$#5D L20$2 /*$(("5#*2 0"*#*# A'* 1*/ (5# +$ "#U+'*#("$ 4*+ 4"2('/25 4* +$ c'*1$ ^*/*#("$ HI9+"($ *##'*20/5 (5#0*@05F A'* ($79"$ +$ 6/5(*4"7*#0$("3# P*9*/"$#$ 65/ +$ 4"2(/*("3# 4* +$ $47"#"20/$("3# U'#4$4$*# +$ 0O(#"($D HTNV[F R5$#D ;<<dD B* +$ &'/5(/$("$ $+ '$($)&*&(+,  4*+ '$($)&*&(+   $ +$ ^59*/#$#K$D !$20/$#2U5/7$("5#*2 4* +$2 $47"#"20/$("5#*2 6I9+"($2 4* #'*20/5 0"*765D _$4/"4J `#20"0'05 #$("5#$+ 4* +$$47"#"20/$("3# 6I9+"($i  nLccLBmF BD Y;<<gaD V)/** ^+59$+"K$0"5#2 5U !$P $#4 !*G$+ V)5'G)0J =bd<-;<<<F "# V)* c*P !$P $#4

L(5#57"( B*1*+567*#0D N ./"0"($+ N66/$"2$+F B$1"4 V/'9*o $#4 N+1$/5 [$#052F *42DF Y.$79/"4G*F ;<<gaDd S*/ HNTNBNF T$73# Y;<<baD .5#(*605 , U'*#0*2 4*+ 4*/*()5 $47"#"20/$0"15D _$4/"4J _$/("$+ H5#2D m^NT.lN BL LcVLTTlN p QLTcqcBLfF L4'$/45 Y;<<baD .'/25 4* B*/*()5 $47"#"20/$0"15D ."1"0$2 L4"("5#*2D 

Page 3: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 3/61

 

("'4$4$#5 *@6*/"7*#0$ $+ *20$45 (575 "#(5#*@5F 4*2$G/*G$45F 4O9"+ , 565/0'#"20$D

H$/$ *25 15, $ 7520/$/ ('C+ *2 +$ #5("3# 4* +$ /$("5#$+"4$4 U5/7$+ *# *+ *20$45F

6$/$ 6520*/"5/7*#0* )$9+$/ 4* ('$0/5 $6/5@"7$("5#*2 $+0*/#$0"1$2 $ +$ +*(0'/$

0/$4"("5#$+ P*9*/"$#$J +$ +*(0'/$ )*0*/545@$ 4* j*9*/ 4*2$//5++$4$ 65/ $'05/*2

(575 B'#($# n*##*4, , .)$#0$+ V)57$2] +$ 25("5+5GE$ (/E0"($ 4* .)$/+*2 j/"G)0

_"++2 6/*2*#0* *# 2' $/0E('+5 WV)* [0/'(0'/* 5U H5P*/ "# N7*/"($# [5("*0,X A'*

9C2"($7*#0* 2"#0*0"K$ +$2 "4*$2 7C2 "765/0$#0*2 4* 2' +"9/5 -.& /01&2 03 456+&] +$

$6/5@"7$("3# /*$+"K$4$ 65/ _"()$*+ !"62o, *# +$ "#0/54'(("3# $ 2' 7&%+ %&55&2  

8+2&&+9:&;&5   <=2&$=>2$>? ] , U"#$+7*#0*F +$ $6/5@"7$("3# A'* No)"+ ^'60$ ,

N/$4)$#$ [)$/7$ )$(*# 4*24* +$ $#0/565+5GE$ 4*+ *20$45 $ +$ *20/'(0'/$

9'/5(/C0"($ *# *+ $/0E('+5 W@507$56A$+60( $(B /0%+>050(6$5 8+$+&%XgD

!52 $/0E('+52 "#(+'"452 *# *20* 15+'7*# U'*/5# 2*+*(("5#$452 65/ 1$/"$2

/$K5#*2D V5452 *++52 25# 6"*K$2 (*#0/$+*2 *# +52 4*9$0*2 4* 2' 4"2("6+"#$J +$

6/56'*20$ 4* _"++2 *2 '#$ /*U*/*#("$ 59+"G$4$ 4*#0/5 4* +$ 25("5+5GE$ 65+E0"($ 4*

LL??F *+ $/G'7*#05 4* !"62o, 259/* +$ 4"2(/*("3# 4* +$2 9'/5(/$("$2 ($++*M*/$2 )$

2"45 '#5 4* +52 7C2 "#U+',*#0*2 *# +$ +"0*/$0'/$ 4* +$ ("*#("$ 65+E0"($ , +52

6/59+*7$2 25("$+*2 4*24* 2' 6'9+"($("3# *# =:b< , +52 $65/0*2 $ +$ $#0/565+5GE$

4*+ *20$45 4* ^'60$ , [)$/7$ *20C# *# *+ (*#0/5 4* +$2 4"2('2"5#*2 *# 05/#5 $ (375

$6$/*(* *+ 654*/ 4*+ *20$45 7$0*/"$+"K$45 *# +$ 1"4$ (50"4"$#$ 4* +52 ("'4$4$#52D

V5452 *++52 25# /*U*/*#0*2 #*(*2$/"52 6$/$ 6/5U*25/*2 * "#1*20"G$45/*2

"#15+'(/$452 *# *+ C/*$D

H*2* $ *++5F $4*7C2 4* 2' "#U+'*#("$ 4*#0/5 4* +52 4*9$0*2 6$/0"('+$/*2 *#

+52 A'* 6$/0"("6$#F +52 0*@052 2*+*(("5#$452 6'*4*# *20$9+*(*/ 4"C+5G52

"#0*/*2$#0*2 (5# +$ +*(0'/$ 5/0545@$ 4* j*9*/D H'9+"($452 *# 0/*2 757*#052

4"20"#052 Y=:dgF =:b< , ;<<ga *2052 $/0E('+52 )$9+$# 4* 4"20"#0$2 7$#*/$2 4* (375

4*2*20$9"+"K$/ *+ 754*+5 4* +$ 457"#$("3# /$("5#$+ P*9*/"$#$ , 2' 5/G$#"K$("3#

9'/5(/C0"($D H*/5 $4"("5#$+7*#0*F +$ $6$/"("3# 4* *2052 0*@052 *# 757*#052 ,

(5#0*@052 4"20"#052 #52 )$9+$ 0$79"O# 4* (375 *+ 754*+5 P*9*/"$#5 2* )$

7$#0*#"45 (575 /*U*/*#("$ (5#20$#0* 4'/$#0* 7C2 4* ("#('*#0$ $h52D L205

M'20"U"($ 2' "#(+'2"3# 4*#0/5 4* *20* 15+'7*#D

g _`!![F .D jD V)* H5P*/ L+"0*D c*P m5/oDJ 8@U5/4 ?#"1*/2"0, H/*22F =::>] !`H[nmF ;<=<F [0/**0 r !*1*+&'/*$'(/$(,F T'2*++ [$G* Q5'#4$0"5#D] ^?HVNF ND p [ZNT_NF ND ^+59$+"K$0"5# $#4 H520(5+5#"$+ [0$0*2D L#J.'//*#0 N#0)/565+5G,D ;<<gD S5+D i\F #5D ;D

Page 4: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 4/61

 

L26*/5 *#05#(*2 A'* *+ 0/$9$M5 259/* *20$2 4"2('2"5#*2 2"/1$ 6$/$ "#0/54'("/

#'*1$2 "4*$2 $+ 4*/*()5 $47"#"20/$0"15 , +52 *20'4"52 259/* +$ $47"#"20/$("3#

6I9+"($D L# *2* 2*#0"45F 0$+ , (575 +5 )$ 2*h$+$45 $'05/*2 "765/0$#0*2 4*#0/5 4*+

(5#0*@05 *26$h5+ , +$0"#5$7*/"($#5 (575 R5$# H/$02F *+ #'*15 4*/*()5

$47"#"20/$0"15 0"*#* A'* $/0"('+$/2* (5# +52 #'*152 *20'4"52 259/* +$

$47"#"20/$("3# 6I9+"($ *# (5#0*@052 *# +52 A'*F (575 *# *+ 754*+5 4* G59*/#$#K$F

*+ *20$45 ,$ #5 $6$/*(* 4*#0/5 4* +$2 *20/'(0'/$2 '#"0$/"$2 , 1*/0"($+*2 6/56"$2 4*

+$ 5/G$#"K$("3# 9'/5(/C0"($ P*9*/"$#$\D [" *+ *20$45 *2 6*/("9"45 $)5/$ (575 '#$

/*4 )5/"K5#0$+ 4* 654*/ *# +$ A'* +52 ("'4$4$#52 2* *#('*#0/$# *# '#$ /*+$("3# 4*

)5/"K5#0$+"4$4F +52 #'*152 $#C+"2"2 4*+ 4*/*()5 $47"#"20/$0"15 0*#4/C# A'*

U$7"+"$/"K$/2* (5# +52 *20'4"52 *# +$2 ("*#("$2 25("$+*2 A'* )$# 45('7*#0$45 9"*#

(375 +$2 4*2(/"6("3# P*9*/"$#$ 4*+ 654*/ 6I9+"(5 *2 '#$ 7$#*/$ *A'"15($4$ 4*

6*#2$/ (375 $6$/*(* *+ *20$45 *# +$ 1"4$ (50"4"$#$ 4* +52 ("'4$4$#52D

L+ 6/*2*#0* 0*@05 *20$/C 4"1"4"45 *# 452 6$/0*2D !$ 6/"7*/$ 4* *++$2 2*

4*4"($ $ 4*2(/"9"/ +$ 0*5/E$ 4*+ *20$45 (575 5/G$#"K$("3# 9'/5(/C0"($ *# _$@

j*9*/F $2E (575 $ 6/*2*#0$/ 4* 7$#*/$ 9/*1* +$2 +*(0'/$2 )*0*/545@$2 A'*

$+G'#52 $'05/*2 (575 .)$#0$+ V)57$2 , B'#($# n*##*4, )$# 0*#"45 4* 2'2

6+$#0*$7"*#052D !$ 2*G'#4$ 6$/0* *20C 4*4"($4$ $ 6/*2*#0$/ '# $#C+"2"2 /"G'/525 4*

+$2 0/*2 4"20"#0$2 $+0*/#$0"1$2 $ +$ +*(0'/$ P*9*/"$#$ 5/0545@$ 4* +$ 7$#*/$ *# +$

A'* 6*#2$752 *# *20$45 *# 5(("4*#0*F "#"("$#45 65/ +$ 25("5+5GE$ 65+E0"($ 4* _"++2

*# +52 LL?? 4* +52 $h52 ("#('*#0$F +$2 /*U+*@"5#*2 *#05/#5 $ +$ 4"2(/*("5#$+"4$4 4*

+$2 9'/5(/$("$2 ($++*M*/$2 4* !"62o, , U"#$+7*#0* +52 $6'#0*2 *0#5G/CU"(52 259/* +$

$#0/565+5GE$ 4*+ *20$45 4* ^'60$ , [)$/7$D

1+2+3 4 5. /0678.97:8 3.9708.5

!$ 457"#$("3# /$("5#$+ (575 0"65 "4*$+ P*9*/"$#5F A'* *@6+"($ +$ *@"20*#("$

4*+ *20$45 4* B*/*()5 (575 U5/7$ 4* G59"*/#5 754*/#$ 56'*20$ $ +$ 457"#$("3#

0/$4"("5#$+ , ($/"27C0"($F 2* U'#4$7*#0$ *# *+ 1$+5/ 4* +$ 6/*1"2"9"+"4$4 (575

\   HTNV[F R5$#D ;<<dD B* +$ &'/5(/$("$ $+ '$($)&*&(+,  4*+ '$($)&*&(+   $ +$ ^59*/#$#K$D !$20/$#2U5/7$("5#*2 4* +$2 $47"#"20/$("5#*2 6I9+"($2 4* #'*20/5 0"*765D _$4/"4J `#20"0'05 #$("5#$+ 4* +$$47"#"20/$("3# 6I9+"($D

Page 5: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 5/61

 

4*/"1$("3# 4* +$ U* *# +$ +*G$+"4$4bD L205 "76+"($ A'* +$ 457"#$("3# /$("5#$+

P*9*/"$#$ *20C 9$2$4$ *# 0/*2 6/*7"2$2 U'#4$7*#0$+*2J Y"a +$ (/**#("$ *# +$ 1$+"4*K

4* +$ +*, (575 G'E$ 4* $(("3#:] Y""a *+ *2A'*7$ 4* (576*0*#("$2 (/*$4$2 7*4"$#0*

#5/7$2 /$("5#$+*2 (575 '#$ ($4*#$ 4* 2'(*2"3# 4* 1$+"4*K U5/7$+] , Y"""a +$

4"2652"("3# "//*20/"(0$ 4* 05452 +52 7"*79/52 Y9'/3(/$0$2 , $25("$452a $ +$

59*4"*#("$ , ('76+"7"*#05 4* +52 *20$0'052=<D

H$/$ j*9*/F *#05#(*2F 0545 *M*/("("5 4* $'05/"4$4 (5#2"20* 6/*("2$7*#0* *#

'# *M*/("("5 4* $47"#"20/$("3#== D !$ $47"#"20/$("3#F 65/ 2' 6$/0*F 2'65#* +$

(579"#$("3# 4* 1$/"$2 $(0"1"4$4*2 G'"$4$2 65/ #5/7$2 "76*/25#$+*2 , $920/$(0$2

A'* 5/"*#0$# *+ (5765/0$7"*#05 4* 05452 +52 2'M*052 A'* *M*('0$# +$2 U'#("5#*2 4*

+$ 5/G$#"K$("3# =; D N2EF +$ 5/G$#"K$("3# 9'/5(/C0"($ (575 7$#"U*20$("3# 4* +$

457"#$("3# /$("5#$+ P*9*/"$#$ (575 0"65 "4*$+ 2'65#* +$ (5#U+'*#("$ 4* +52

2"G'"*#0*2 *+*7*#052J ($/$(0*/E20"($2 4* +$2 #5/7$2 A'* (5#0/5+$# +$

$47"#"20/$("3# Y"a] ($/$(0*/E20"($2 4* +$ *20/'(0'/$ *# +$ A'* 2* *M*/(* +$

$47"#"20/$("3# Y""a] ($/$(0*/E20"($2 4* +52 U'#("5#$/"52 A'* 0/$9$M$# 6$/$ +$

5/G$#"K$("3# Y"""a] , U"#$+7*#0*F ($/$(0*/E20"($2 4* +$ /*7'#*/$("3# 4* +52

U'#("5#$/"52 4* +$ $47"#"20/$("3# 6I9+"($ Y"1aD

C6D  E$2$>+&2F%+6>$% B& 5$% (02*$%

=D 

V545 ('*/65 #5/7$0"15 (5#2"20* *# '# 2"20*7$ 4* #5/7$2

$920/$(0$2D !$ $47"#"20/$("3# 4* *2$2 +*,*2 (5#2"20* *# +$

$6+"($("3# 4* *2$2 #5/7$2 $ ($252 6$/0"('+$/*2=>D

;D  V54$ #5/7$ 4*9* 2*/ *20$9+*("4$ 65/ $('*/45 5 65/ "7652"("3#F

9$2$4$ *# +$ (5#1*#"*#("$ 5 *# '# 1$+5/ /$("5#$+ "#0/E#2*(5F (5# *+

b jL&LTF _$@D =:=: s=:g>tD V)* &$2"2 5U !*G"0"7$(,] !*G$+ N'0)5/"0, P"0) $ &'/*$'(/$0"( [0$UU]V/$4"0"5#$+ N'0)5/"0,] .)$/"27$0"( N'0)5/"0,] V)* T5'0"#"K$0"5# 5U .)$/"27$D `# L(5#57, $#4 [5("*0,F 66D;=;-;=dD c*P m5/oJ &*47"#20*/ H/*22F 6D ;=>D:  ?25 +$ 6$+$9/$ *20$0'05 6$/$ /*U*/"/7* $ +$ +*G"2+$("3# *# 2*#0"45 $76+"5 YBj8Tn`cF =::\a D L205 2*/*U"*/* $ #5/7$2 4* ($/C(0*/ G*#*/$+ , 59+"G$05/"5 6/5U*/"4$2 65/ +$ $'05/"4$4 (576*0*#0* 6$/$ +$ 6/54'(("3#4* *20* 0"65 4* 4*/*()5D=< `9E4DF 6D ;=bD== `9E4DF 6D ;;<D=;  ?0"+"K5 +$ 6$+$9/$ W#5/7$2X 6$/$ /*U*/"/7* $ +$ 7$#*/$ *# +$ A'* *+ +*G$+"275 +"9*/$+ 2* )$ /*U*/"45 $+4*/*()5D YVT?&Ln p ^N!NcVLTF =:\=aD=> `4E4D

Page 6: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 6/61

 

59M*0"15 4* 59*4"*#("$ 4* $+ 7*#52 '# G/'65 4* +52 7"*79/52 4*

+$ 5/G$#"K$("3#=iD

>D  !$2 #5/7$2 A'* /*G'+$# +$2 (5#4'(0$2 4* +52 7"*79/52 4* +$

5/G$#"K$("3# 9'/5(/C0"($ 4*9*# 2*/ #5/7$2 4* ($/C(0*/ 0O(#"(5D L#

05452 +52 ($252F 2' $6+"($("3# 4*9* 2*/ (576+*0$7*#0* /$("5#$+ ,

65/ *25 /*A'"*/* '# /"G'/525 *#0/*#$7"*#05 6/5U*2"5#$+D H5/ *25

2* 4"(* A'* *+ *2A'*7$ 4* *M*/("("5 4* +$ 457"#$("3# /$("5#$+ 2*

9$2$ U'#4$7*#0$+7*#0* *# '#$ *20/'(0'/$ 4* $'05/"4$4

(576+*0$7*#0* *26*("$+"K$4$ , 0*(#5(/C0"($=dD L25 0$79"O# *@6+"($

65/ A'O +52 7"*79/52 4* +$ 5/G$#"K$("3# 9'/5(/C0"($ 25#

2*+*(("5#$452F #'#($ *+*G"452=gD

C66D  E$2$>+&2F%+6>$% B& 5$ &%+2=>+=2$ B& 5$ 02)$(6A$>6G(

=D  V5452 +52 $(052 6/54'(05 4* +$ $(("3# 9'/5(/C0"($ Y$(052 4*

$47"#"20/$("3#F 2*GI# +52 ++$7$ j*9*/aF +$2 4*("2"5#*2 A'* +52

9'/3(/$0$2 057$# *# ($252 (5#(/*052 , +$2 /*G+$2 4*/"1$4$2 4* +52

7"2752 4*9*# *20$/ U5/7'+$452 65/ *2(/"05F $'# *# +52 ($252 *#

+52 A'* 2* )$# 4*2$//5++$45 4"2('2"5#*2 5/$+*2 4* 7$#*/$ 6/*1"$D

!$ (579"#$("3# 4* 45('7*#052 *2(/"052 , +$ (5#0"#'$ 56*/$("3#

4* +$2 9'/5(/$("$2 (5#20"0',* +$ 5U"("#$ Y9'/*$'a (575 (*#0/5 4*

0545 0"65 4* 5/G$#"K$("3# 754*/#$=\D

;D  L+ (5#(*605 4* (576*0*#("$ , M'/"24"(("3# *2 U'#4$7*#0$+ 6$/$ *+

*2A'*7$ 4* 457"#$("3# /$("5#$+D L# *2* 2*#0"45F +$ 457"#$("3#

/$("5#$+ *2 '#$ U5/7$ *26*(EU"($ 4* *M*/("("5 4* $'05/"4$4 A'* 2*

4*2$//5++$ 4*#0/5 4* '# *2A'*7$ 6/*("25 4* 4"1"2"3# 4* 0/$9$M5F

45#4* ($4$ 6*/25#$ 0"*#* '#$ U'#("3# 4*0*/7"#$4$ , *26*(EU"($

4"U*/*#0* $ +$ 4* 50/52D !$ '#"4$4 4* *M*/("("5 4* $'05/"4$4 *2

#5/7$+7*#0* (5#5("4$ (575 W3/G$#5 $47"#"20/$0"15X 5

W$G*#("$X=bD

=i jL&LTF =:=: s=:g>tD 86D ."0F 6D ;=\D=d `9E4D

=g `9E4DF 6D ;;<D=\ `9E4D=b `9E4D

Page 7: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 7/61

 

>D  !$ 5/G$#"K$("3# 4*+ *2A'*7$ 9'/5(/C0"(5 U'#("5#$ (5# *+ 6/"#("6"5

4* M*/$/A'E$ *#0/* 2'2 7"*79/52D L25 "76+"($ A'* ($4$ *76+*$45

"#U*/"5/ *20$ 9$M5 +$ 2'6*/1"2"3# , (5#0/5+ 4* '#5 2'6*/"5/D L205

0$79"O# "76+"($ A'* )$, '# 4*/*()5 4* /*1"2"3# 4* 05452 +52 $(052

9'/5(/C0"(52F /*1"2"3# A'* 257*0* *+ $(05 4*+ "#U*/"5/ $ +$ /*1"2"3#

4* 2' 2'6*/"5/ M*/C/A'"(5F A'"*# W(5//"G*X +$ 4*("2"3# (5#

U'#4$7*#05 *# 2' (576*0*#("$=:D

C666D  E$2$>+&2F%+6>$% B& 50% 3=(>60($260%

=D  B$45 A'* +$2 #5/7$2 $920/$(0$2 *@"20*#F +$2 6*/25#$2 450$4$2 4*

$'05/"4$4 5 +52 W2'6*/"5/*2X *20C# 2'M*0$2 0$79"O# $+

('76+"7"*#05 4* *2$2 +*,*2F *#0*#4"4$2 2"*76/* (575 #5/7$2

"76*/25#$+*2   ;< D  L# *2* 2*#0"45F +52 7"*79/52 4* +$2

5/G$#"K$("5#*2 9'/5(/C0"($2 #5 4*9*# 59*4"*#("$ $ 2' 2'6*/"5/

M*/C/A'"(5F 2"#5 $ +$ 7"27$ #5/7$ "76*/25#$+ , $920/$(0$ A'*

M'20"U"($ +$ $'05/"4$4 4* 05452 +52 7"*79/52 *# +E#*$ 4* +$

5/G$#"K$("3#F 4*24* *+ 2'6*/"5/ )$20$ *+ "#U*/"5/;=D

iD  !52 U'#("5#$/"52 4* +$ 5/G$#"K$("3# 9'/5(/C0"($ , 2'2 (5#4'(0$2

25# 59M*05 4* '# (5#0/5+ 4"2("6+"#$/"5 2"20*7C0"(5D L205 "76+"($

A'* *@"20*# (5#0/5+*2 M*/C/A'"(52 4* 2'6*/1"25/*2 $ +$ 0$/*$ 4*

U'#("5#$/"52 4* 7$#*/$ (5#20$#0*;;D

dD  !52 ($#4"4$052 A'* *M*/(*# +$2 U'#("5#*2 9'/5(/C0"($2 25#

2*+*(("5#$452 (5# 9$2* *# 2'2 ($+"U"($("5#*2 0O(#"($2F A'* 4*9*#

2*/ $(/*4"0$4$2 U5/7$+7*#0* Y*1"4*#("$#45 +$ 6/*2*#("$ 4*

0E0'+52F *@6*/"*#("$ 5 ($6$("0$("3#a;>D

iD  L+ *M*/("("5 6/5U*2"5#$+ 4*#0/5 4* +$ $47"#"20/$("3# 6I9+"($

(5#20"0',* '#$ ($//*/$D L@"20"/C 2"*76/* '# 2"20*7$ 4* 6/575("3#

=: jL&LTF =:=: s=:g>tD 86D ."0F 6D ;=bD;< `9E4D

;= `9E4F 6D ;=bD;; `9E4DF 6D ;;=D;> `9E4DF 6D ;;<D

Page 8: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 8/61

 

65/ +5G/52D L20$ 6/575("3# 2"*76/* 2*/C *1$+'$4$ , (5#(*4"4$ 65/

+52 2'6*/"5/*2 M*/C/A'"(52;iD

dD  B*#0/5 4*+ 0"65 "4*$+ 4* +$ 457"#$("3# +*G$+ #5 )$, #"#G'#$

/*+$("3# 4* 6*/7$#*#("$ ,u5 #*(*2"4$4 *#0/* +$ 6*/25#$ A'*

*M*/(* +$ U'#("3# 9'/5(/C0"($ , *+ ($/G5 7"275D V54$ +$ *20/'(0'/$

4* +$ 5/G$#"K$("3# 9'/5(/C0"($ U'#("5#$ 4* 7$#*/$ "76*/25#$+ *

"#4*6*#4"*#0* $ +52 2'M*052 A'* +$ *M*/(*#F "#4"1"4'$+7*#0*

(5#2"4*/$452;dD

C6;D  E$2$>+&2F%+6>$% B& 5$ 2&*=(&2$>6G( B& 50% 3=(>60($260%

=D  L@"20* '# 6/"#("6"5 *20/"(05 4* 2*6$/$("3# *#0/* +$ 6/56"*4$4 4* +$

5/G$#"K$("3# , +$ 6/56"*4$4 4* +52 7"*79/52 4* +$ 7"27$D V545

754*+5 4* 457"#$("3# +*G$+ 0*#4/C '# (5#0/5+ (5#0"#'5 , *20/"(05

259/* +52 /*('/252 A'* +52 9'/3(/$0$2 /*("9*# *# (5#0/$6/*20$("3#

$ 2' 0/$9$M5;gD

;D  !$ *2($+$ 2$+$/"$+ 4* +52 7"*79/52 4* +$ 5/G$#"K$("3# *20C

5/G$#"K$4$ *# U'#("3# 4*+ /$#G5 4*#0/5 4* +$ M*/$/A'E$ *# +$

5/G$#"K$("3#D L+ "#(/*7*#05 *# +$ 5/G$#"K$("3# 0$79"O# /*265#4*

$ '#$ 7$,5/ $('7'+$("3# 4* /*265#2$9"+"4$4 , /"*2G5 U/*#0* $+

*M*/("("5 4* +$ U'#("3# 6I9+"($F 6/*2*#0* *# +52 ($/G52 4* 7$,5/

M*/$/A'E$;\D

L+ 6+$#0*$7"*#05 4* *252 *+*7*#052 )$(* A'* 6$/$ 9'*#$ 6$/0* 4* +$2

/*(5#20/'(("5#*2 4*+ 6*#2$7"*#05 M'/E4"(5 5(("4*#0$+;bF j*9*/ 2*$ *+ 6"5#*/5 4* +$

4*2(/"6("3# 4* '# 754*+5 4*0*/7"#$45 4* L20$45 4* B*/*()5F A'* (5#UE$ *# +$

2*6$/$("3# *#0/* 65+E0"($ , $47"#"20/$("3# (575 G$/$#0E$ 4* 56*/$("5#*2 360"7$2

4* +5 6I9+"(5 A'* 6*/7"0$# G*#*/$/ (/*("7"*#05 *(5#37"(5;:D L+ 754*+5 P*9*/"$#5

;i `9E4DF 6D ;;<D;d jL&LTF =:=: s=:g>tD 86D ."0F 6D ;=:D;g `9E4DF 6D ;=:D;\ `9E4DF 6D ;;<D;b nLccLBmF BD V)* B"2*#()$#07*#0 5U !5G"($++, Q5/7$+ T$0"5#$+"0,F 5/ _$@ j*9*/v2 [5("5+5G, "# 0)*^*#*$+5G, 5U 0)* .5#0*765/$/, _54* 5U j*20*/# !*G$+ V)5'G)0D L#J Z$20"#G2 !$P R5'/#$+D dd ZN[V`c^[ !DRD

=<>=F =<g\D ;<<i;:  ^?TTLT8F 87$/D !$ $47"#"20/$("3# 6I9+"($ $ 0/$1O2 4* +$2 ("*#("$2 25("$+*2D _O@"(5J Q5#45 4* .'+0'/$L(5#37"($F ;<=<F 66D ;d>- >;dD

Page 9: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 9/61

 

$/0"('+$ *#05#(*2 1$/"52 2'6'*2052 U'#4$7*#0$+*2 6$/$ +$2 5/G$#"K$("5#*2 65+E0"($2

5(("4*#0$+*2J +$ +*, U'#("5#$ (575 +E7"0* $+ 654*/] +$ U'#("3# 6I9+"($ 2* *M*/(* 65/

7*4"5 4* *20/'(0'/$2 1*/0"($+*2 4* (576*0*#("$2 0O(#"($2 A'* 25# (576+*0$7*#0*

"#4*6*#4"*#0*2 4* +$2 6*/25#$2 A'* +$2 *M*/(*# , 65/ +5 7"275 25# *20/"(0$7*#0*

1"G"+$4$2] *+ U'#("5#$7"*#05 $/73#"(5 4* 054$ +$ 5/G$#"K$("3# *20C G$/$#0"K$45 65/

+$ $6+"($("3# 4* *20$0'052 (*/0*/52 , 4*0*/7"#$452F A'* /"G*# +$2 (5#4'(0$2 4*

05452 +52 U'#("5#$/"52 4*#0/5 4* +$ *20/'(0'/$ M*/C/A'"($ 4* $47"#"20/$("3#

6I9+"($><D

H5/ +5 $#0*/"5/F 1$/"52 $'05/*2 (5#2"4*/$# $ j*9*/ *+ 6/*('/25/ 4*

751"7"*#052 (5#0*765/C#*52 (575 *+ 4* B*/*()5 , B*2$//5++5>= , 4* +$2 /*U5/7$2

4* *20$45 , W9'*# G59"*/#5X 6/5751"4$2 65/ +52 5/G$#"2752 7'+0"+$0*/$+*2 4*

(/O4"05 6$/$ +52 6$E2*2 *# 1E$2 4* 4*2$//5++5>;D N($4O7"(52 (575 B$1"4 V/'9*o ,

_$/( ^$+$#0*/ 2*h$+$# A'* "4*$ 6/56"$2 4*+ 751"7"*#05 B*/*()5 , B*2$//5++5 , 4*

+$2 6/C(0"($2 4* *@6$#2"3# 0*//"05/"$+ 4* '# 754*+5 4* $47"#"20/$("3# 6I9+"($

G+59$+ 0"*#*# 5/"G*# P*9*/"$#5>>D L2052 751"7"*#052 (5#0*765/C#*52 2'65#*#

A'* 4*0*/7"#$452 $//*G+52 "#20"0'("5#$+*2 G*#*/$# #*(*2$/"$7*#0* /*2'+0$452

(5#(/*052F /*2'+0$452 A'* 2"*76/* *20C# ($+('+$452 *# 0O/7"#52 4* 6/5G/*25>iD L#

*2* 2*#0"45F *2 U/*('*#0* 1"#('+$/ (5# +*(0'/$2 5/0545@$2 4* j*9*/ "4*$2

/*+$("5#$4$2 (5# A'*F 65/ *M*76+5F 4*0*/7"#$45 0"65 4* $//*G+5 #5/7$0"15 6'*4*

++*1$/ $ *20$452 4* 4*2$//5++5 6/5G/*2"15F 5 A'* *+ 5/"G*# 4*+ 2'94*2$//5++5 2*

*#('*#0/$ *# *2A'*7$2 (5//'6052 * "//$("5#$+*2 4* G59"*/#5 45#4* #5 *@"20*# +52

1$+5/*2 6$/$ ++*1$/ *+ ($6"0$+"275 $ '# *20$4"5 6/326*/5 >dD H*2* $ *++5F )$,

"#0*/6/*0$("5#*2 $+0*/#$0"1$2 4* j*9*/ A'* +5 2*6$/$# 4* *20* 0"65 ($#5#D

;5 ,<+=0 >+2+37.80 9060 <8 ?@27-0 /+ A+8,.67+8-0 

><  jL&LTF =:=: s=:g>tD 86D ."0F 6D ;<;D  >= VT?&L.nF BD _$@ j*9*/ 5# !$P $#4 T"2* 5U .$6"0$+"27D L#J j"2(5#2"# !$P T*1"*PD =:\;D \;<F #5D>=D>; VZ8_N[F .D T*-T*$4"#G j*9*/ "# !$P $#4 B*1*+567*#0J N ./"0"($+ `#0*++*(0'$+ Z"205/, 5U w^554^51*/#$#(*w T*U5/7D L#J .5/#*++ !$P Q$('+0, H'9+"($0"5#2D ;<<bD H$6*/ ==bD B"265#"9+* *#J)006Juu2()5+$/2)"6D+$PD(5/#*++D*4'u+2/6x6$6*/2u==bD>> VT?&L.nF BD _$@ j*9*/ 5# !$P $#4 T"2* 5U .$6"0$+"27D L#J j"2(5#2"# !$P T*1"*PD =:\;D \;<F #5D>=D >i V/'9*o $#4 ^$+$#0*/F W[()5+$/2 "# [*+U-L20/$#G*7*#0J [57* T*U+*(0"5#2 5# 0)* ./"2"2 "# !$P $#4

B*1*+567*#0 [0'4"*2 "# 0)* ?#"0*4 [0$0*2X *# =:\i j"2(5#2"# !$P T*1"*P =<g;Y=:\ia>d `9/$)"7 QD`D [)")$0$F W`22'*2 5U W^51*/#$#(*XX *# <022016() '&*7&2% H -.& 4I+&(+ 03 +.&62 J&5&;$(>&

K(B&2 +.& <$(LM% N2+6>5&% 03 N)2&&*&(+ F V)* j5/+4 &$#o !*G$+ H$6*/2 Y;<<<a

Page 10: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 10/61

 

!$2 "4*$2 P*9*/"$#$2 *# 05/#5 $ +$ $47"#"20/$("3# 6I9+"($ 2* )$#

(5#1*/0"45 *# '# )C9"05 4* 6*#2$7"*#05 A'* +5G/$ $6+"($/ 2'2 ($/$(0*/E20"($2

*2*#("$+*2 (575 $920/$(("5#*2 $0*765/$+*2D V$+ , (575 +5 )* 7*#("5#$45 *# +$

6/"7*/$ 6$/0* 4* *20* *2(/"05F +$2 "4*$2 *# 05/#5 $ '#$ $47"#"20/$("3# 6I9+"($

9'/5(/C0"($F /$("5#$+ , '#"0$/"$ 2* )$# *@6$#4"45 4*#0/5 4* +52 "7$G"#$/"52 +*G$+*2

2"# #" 2"A'"*/$ )$(*/ *@6+E("0$F (5#2("*#0* 5 4"/*(0$ +$ /*U*/*#("$ $ j*9*/>gD H*2* $

*2$ 57"2"3#F *2 "##*G$9+* A'* j*9*/ $/0"('+$ 4* 7$#*/$ "765/0$#0* *20$2 "4*$2

4*#0/5 4*+ ($#5# 4* +$ 0*5/E$ , +$ 25("5+5GE$ 4*+ 4*/*()5D

!$2 7"27$2 "4*$2 P*9*/"$#$2 2* )$# (5#1*/0"45 *# *+ W2*#0"45 (57I#X 6$/$

+52 $95G$452D B$45 *20* 6/5(*25 4* '#"1*/2$+"K$("3# 4* +$2 "4*$2 P*9*/"$#$2 *#

05/#5 $ +$ $47"#"20/$("3# 6I9+"($F 2* 0"*#4* $ (/**/ A'* #5 4*9*752 *@6+"($/

7'()5 ('$#45 #52 /*U*/"752 $ W+$ 5/G$#"K$("3# P*9*/"$#$X , 7', 65(52 6'*4*#

/$20/*$/ ('C+*2 25# +$2 (5#*@"5#*2 (5#(/*0$2 *#0/* *+ 754*+5 4* $47"#"20/$("3#

6I9+"($ 6+$#0*$45 65/ j*9*/ , C/*$2 4*+ 4*/*()5 6$/0"('+$/*2>\D H5/ *M*76+5F

j*9*/ #5 *2 '# $'05/ '0"+"K$45 (5# U/*('*#("$ 4*#0/5 4* +52 ('/252 4*

)*/7*#O'0"($ 5 0*5/E$ M'/E4"($ 6$/$ 4*2(/"9"/ *+ 4*/*()5 "7$G"#$45 65/ +52

U5/7$+"20$2F $2E (575 0$765(5 +52 6+$#0*$7"*#052 4* +$ 25("5+5GE$ P*9*/"$#$ *#

05/#5 $ +$2 U5/7$2 4* +$ $47"#"20/$("3# 25# *20'4"$452 4*#0/5 4* *+ B*/*()5

N47"#"20/$0"15 5 +$ V*5/E$ ^*#*/$+ 4*+ L20$45D

H*2* $ *++5F 6*2* $ A'* *20$752 7', 65(5 U$7"+"$/"K$452 (5# 2'2 6CG"#$2F +52

6'#052 4* +52 +"20$452 $#0*/"5/*2 /*26*(05 $ +$2 ($/$(0*/E20"($2 4* +$2 #5/7$2F +$

*20/'(0'/$F +52 U'#("5#$/"52 , +$ /*7'#*/$("3# 4* +$ $47"#"20/$("3# 6I9+"($

6$/*(*# 591"52F *1"4*#0*2 5 /*"0*/$0"152 *# +$2 (57'#"4$4*2 M'/E4"($2 5(("4*#0$+*2D

!52 (57*#0$/"52 4* '# j*9*/ A'* 05452 6/*0*#4*752 (5#5(*/ 2* #52 6$/*(*# *#

7'()5 $ '#$ $6/5@"7$("3# U5/7$+"20$ 4*+ 4*/*()5F $ +$ 7$#*/$ *# (375

*#0*#4*752 *+ *20$45 4*#0/5 4*+ 4*/*()5 6I9+"(5 $47"#"20/$0"15F , $ +$ 7$#*/$

(375 4*2(/"9"752 (50"4"$#$7*#0* +$ 56*/$("3# 4* +$ $47"#"20/$("3# 6I9+"($>bD

>g  !eHLf- _LB`cNF BD Y;<<gaD 86D ."0D >\  !eHLf-_LB`cNF BD Y;<<g DO PQO E6+O >b  H5/ *M*76+5F $'05/*2 (575 Q*/#$#45 ?/"(5()*$ *@6+"($# +$ *7*/G*#("$ , *+ 4*2$//5++5 4* +$ 9'/5(/$("$

*# .5+579"$ $ 6$/0"/ 4*+ ('76+"7"*#05 4* +52 /*A'"2"052 P*9*/"$#52 4* +$ $47"#"20/$("3# 6I9+"($D ?T`.8.ZLNFQ*/#$#45D L20$45 , &'/5(/$("$ *# .5+579"$- Z"205/"$ , 5/G$#"K$("3#D &5G50CJ L76/*2$ L4"05/"$+ ?#"1*/2"4$4c$("5#$+ 4* .5+579"$F =:bgF 66D gd-=dD

Page 11: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 11/61

 

N *205 7* /*U"*/5 ('$#45 ($0$+5G5 +$ "4*$ P*9*/"$#$ 4* $47"#"20/$("3#

6I9+"($ (575 '# )C9"05 4* 6*#2$7"*#05>:D H*2* $ *++5F 4*9$M5 4* *2* )C9"05 4*

6*#2$7"*#05 A'* 2* )$ 656'+$/"K$45 (575 '#$ "4*$ *20C#4$/ 4* +$ $47"#"20/$("3#

6I9+"($ "4*$+ , A'* #52 ('*20$ /*+$("5#$/ (5# #'*20/$2 U5/7$2 4* (5#5("7"*#05

(5#(/*0$2F *@"20*# 1$/"$2 0*#2"5#*2 *#0/* 2'2 "#0O/6/*0*2D !$ 2*(("3# 2"G'"*#0*

*20$/C 4*4"($4$ $ 7520/$/ A'O *2 +5 A'* 5('+0$ *+ )C9"05 4* 6*#2$7"*#05 4*+ 2'*h5

P*9*/"$#5 , ('C+*2 25# +52 $/G'7*#052 A'* U/*('*#0*7*#0* 2* '0"+"K$# 6$/$

/576*/ 2' '#"1*/2$+"4$4D

!0, 78-B3A3+-+, ?+-+30/0C0, /+ 1+2+3

B$4$ +$ (*#0/$+"4$4 4* +52 $/G'7*#052 P*9*/"$#52 6$/$ +$ 56*/$("3# 4* +$

$'05/"4$4 754*/#$F 2'2 6+$#0*$7"*#052 )$# 6/50$G5#"K$45 U'*/0*2 4*9$0*2 *#0/*

"#0O/6/*0*2 4* 2'2 6520'/$2D L20$ 2*(("3# 9'2($ /*(/*$/ $+G'#52 4* *++52F 6*2* $ A'*

7'()52 4* +52 (5#(*6052 (*#0/$+*2 4* j*9*/ 2* )$# $2"7"+$45 4* 7$#*/$ $(/E0"($

4*#0/5 4* +$ $($4*7"$ M'/E4"($ +$0"#5$7*/"($#$D

!$ 6/"7*/$ 0*#2"3# 6$/0"('+$/ 2* 4*/"1$ 4*+ 1E#('+5 A'* *20$9+*(E *# +$

2*(("3# 6$2$4$ *#0/* j*9*/ , *+ 751"7"*#05 B*/*()5 , B*2$//5++5D !5 A'* )$,

4*0/C2 4* +$ (5#20/'(("3# 4* *2* 1E#('+5 *2 '#$ 6$/0"('+$/ "4*$ 4*+ B*/*()5 (575

)*//$7"*#0$ 4*+ 654*/F *# 45#4* +$ #5/7$ 6'*4* 2*/ '0"+"K$4$ (575 '#

"#20/'7*#05 (*/0*/5 6$/$ G*#*/$/ /*2'+0$452 4*0*/7"#$452F *# ('$+A'"*/

(55/4*#$4$F 4*#0/5 4* '#$ +3G"($ ($'2$+ A'* 1"#('+$ (5#0*#"452 (5# *U*(052

*26*(EU"(52i<D !$ 2E#0*2"2 A'* j*9*/ )$(* *# 2'2 0"652 "4*$+*2 )$ 2"45 "#0*/6/*0$4$

65/ 7'()52 (575 '# "76'+25 /*U5/7"20$ * "76*/"$+"20$ A'* 9'2($9$ *@0*#4*/ '#

754*+5 6$/0"('+$/ 4* G59"*/#5i=D

["# *79$/G5F 4*24* *+ 6'#05 4* 1"20$ 4* $'05/*2 (575 B'#($# n*##*4, ,

.)$#0$+ V)57$2F j*9*/ #5 /*2'+0$ #" +"9*/$+F #" "#4"1"4'$+"20$F #" /$("5#$+F #"

6/*2(/"60"15F #" '#"1*/2$+F , 65/ +5 0$#05F 2*/E$ U$+25 2520*#*/ A'* 6*/("9$ *+ 4*/*()5

>:  !L.ZcLTF c5/9*/0F !$ #'#($ $($9$4$ , 2"*76/* (5#U+"(0"1$ (5#20/'(("3# 4*+ 5/4*# 4*2*$45D _$4/"4J

.`[F ["G+5 yy`F ;:bgD i< `9E4Di= `9E4D

Page 12: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 12/61

 

(575 '#$ )*//$7"*#0$ 4* 654*/F 0$+ , (575 +5 )$(* *+ 751"7"*#05 B*/*()5 ,

B*2$//5++5 *# 2'2 6/"7*/$2 7$#"U*20$("5#*2i;D

H$/$ *20* ($#5# 4* +*(0'/$ $+0*/#$0"15F j*9*/ 6/*1"3 *+ 4*2*#($#05 4* +$

/$("5#$+"4$4 U5/7$+ , +$2 U5/7$2 +"9*/$+*2 4* G59"*/#5D L205F 2"# 4'4$F +5 $6/5@"7$

4* 7$#*/$ 25/6/*#4*#0* $ 7'()$2 4* +$2 *2('*+$2 4* 6*#2$7"*#05 M'/E4"(5 (/E0"(5

(5#0*765/C#*5i>D L2$2 +*(0'/$2 /*2$+0$# +$ "#U+'*#("$ 4* c"*0K2()* 6$/$ $#$+"K$/ *+

(576+*M5 (5#0/$20* *#0/* +5 /$("5#$+ , +5 "//$("5#$+ *# 2' 0*5/E$F ('*20"5#$# 2'

($/C(0*/ +"9*/$+ 4$45 +$ 6$/0"('+$/ $6/5@"7$("3# $ +$ $'05#57E$ "#4"1"4'$+ A'*

6/565#*F , 2*h$+$# 2' C#"75 4*2(/"60"15 , 6$/0"('+$/ *# (5#0/$20* (5# *+ 0$+$#0*

'#"1*/2$+"20$ , #5/7$0"15 A'* +* 2'*+*# *#4"+G$/iiD N2EF n*##*4, , V)57$2F 65/

*M*76+5F 2520"*#*# A'* j*9*/ 7"275 */$ *2(O60"(5 U/*#0* $ +$ 56*/$("3# /*$+ 4* +$

/$("5#$+"4$4 U5/7$+ , 65/ +5 0$#05F *+ 6+$#0*$7"*#05 4* 2'2 0"652 "4*$+*2 0*#E$ 7C2

'# 59M*0"15 6*4$G3G"(5 A'* 65+E0"(5F A'* j*9*/ #'#($ 9'2(3 *@0*#4*/D

N4"("5#$+7*#0*F +$2 +*(0'/$2 $+0*/#$0"1$2 4* j*9*/ 2520"*#*# A'* 2' 0/$9$M5

*/$ ,$ '#$ U*#57*#5+5GE$ 4* +$ $(("3# 9'/5(/C0"($D L+ 0"65 "4*$+ 4* +$ /$("5#$+"4$4

U5/7$+ 2* *#($/G$9$ 23+5 4* 4*2(/"9"/ 6$/$ A'O */$# I0"+*2 *2$ (+$2* 4* 754*+52 4*

G59"*/#5F , A'O (5#*@"5#*2 0*#E$# (5# 4*0*/7"#$452 754*+52 *(5#37"(52D H*/5 +$

$6'*20$ P*9*/"$#$ #5 U'* #'#($ "76'+2$/ '# 754*+5 #5/7$0"15 , '#"1*/2$+ $(*/($

4* (375 4*9*/E$ 56*/$/ +$ $47"#"20/$("3# 6I9+"($ 754*/#$D H5/ *+ (5#0/$/"5F +$

"#0*/6/*0$("3# 4* j*9*/ (5//*265#4* $ +$ *1$+'$("3# 6/*("2$ 4* (375 *7*/G*#

4*0*/7"#$4$2 U5/7$2 4* 654*/ *# 05/#5 $ 4*0*/7"#$4$2 U5/7$2 4* $47"#"20/$/ *+

($6"0$+F 23+5 $6+"($9+* 6$/$ 2' #$0$+ N+*7$#"$idD H*2* $ *2$ 6$/0"('+$/"K$("3#F

+$20"752$7*#0*F *+ 6*#2$7"*#05 M'/E4"(5 5(("4*#0$+ )$ G+59$+"K$45 4* 7$#*/$ 65(5

('"4$452$ U$+2$2 (*/0*K$2 259/* 2'2 6+$#0*$7"*#052F A'* 1"2"9"+"K$# 6/*("2$7*#0* +$

U* 65/ *+ 754*+5 +*G$+ 4* 457"#$("3# 4* +52 "#0O/6/*0*2 (575 '#$ (*/0*K$ A'*

i; L+ 751"7"*#05 4*/*()5 , 4*2$//5++5 0$79"O# *2F *# 2E 7"275F )*0*/5GO#*5 , )$ 0*#"45 #50$9+*2 1$/"$("5#*24*24* 2' "#"("5 )$20$ +$ $(0'$+"4$4D S*/F *#0/* 50/52J V/'9*o $#4 ^$+$#0*/F W[()5+$/2 "# [*+U-L20/$#G*7*#0J[57* T*U+*(0"5#2 5# 0)* ./"2"2 "# !$P $#4 B*1*+567*#0 [0'4"*2 "# 0)* ?#"0*4 [0$0*2X *# =:\i j"2(5#2"#!$P T*1"*P =<g;Y=:\ia] B$1"4 V/'9*o $#4 N+1$/5 [$#052J W`#0/54'(0"5#J V)* V)"/4 _57*#0 "# !$P $#4B*1*+567*#0 V)*5/, $#4 0)* L7*/G*#(* 5U $ c*P ./"0"($+ H/$(0"(*X *# V)* c*P !$P $#4 L(5#57"(B*1*+567*#0J N ./"0"($+ N66/$"2$+ YN+1$/5 [$#052 $#4 B$1"4 V/'9*oF *4Da Y;<<ga] B$1"4 n*##*4,F w!$P2$#4 B*1*+567*#02Fw *# !$P $#4 B*1*+567*#0J Q$("#G .576+*@"0, "# 0)* ;=20 .*#0'/, YN7$#4$ H*//,-n*22$/"2 $#4 R5)# Z$0()$/4F *4D2a Y;<<>a] `9/$)"7 QD`D [)")$0$F W`22'*2 5U W^51*/#$#(*XX *# &5//5P"#G_*79*/2 r V)* L@0*#0 5U 0)*"/ T*+*1$#(* ?#4*/ 0)* &$#ov2 N/0"(+*2 5U NG/**7*#0F V)* j5/+4 &$#o !*G$+H$6*/2 Y;<<<a

i> nLccLBmF ;<<iF 36D ("0Dii VZ8_N[F 36D ("0Did jL&LTF _$@ Y;<<<aD !$ O0"($ 6/50*20$#0* , *+ *26E/"0' 4*+ ($6"0$+"275D _$4/"4J L4"05/"$+ T*'2F 6D =gD

Page 13: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 13/61

 

j*9*/ #5 0*#E$igD L# *2* 2*#0"45F *+ "4*$+ 9'/5(/C0"(5 (575 2'*h5 P*9*/"$#5 #5 *2

7C2 A'* +$ '#"1*/2$+"K$("3# 4* '#$ 7$+$ +*(0'/$D

N2EF *# U5/7$ 6$/$+*+$ $ +52 4*9$0*2 *#0/* +$2 +*(0'/$2

/$("5#$+"20$u"//$("5#$+"20$F 5/0545@$2u)*0*/545@$2 4* j*9*/F +$2 $6/5@"7$("5#*2

$+0*/#$0"1$2 $ +$ 7$#*/$ *# +$ A'* 6*#2$752 *+ *20$45 A'* 2* "#(+',*# *# *+

6/*2*#0* 15+'7*# ('*20"5#$# *+ *2A'*7$ "76*/25#$+ 4* 457"#$("3# /$("5#$+

Y+*G$+a 2'G*/"45 65/ +$ +*(0'/$ 5/0545@$ 4* j*9*/D L205 2'(*4* $+ 7*#52 *# +$2 0/*2

7$#*/$2 *M*76+"U"($4$2 65/ +52 0*@052 2*+*(("5#$452 6$/$ *20$ 6'9+"($("3#D N2EF +$2

6/56'*20$2 4* _"++2F !"62o,F , ^'60$ , [)$/7$ 6'*4*# 2*/ +*E4$2 (575 0/*2

G*#*$+5GE$2 )*0*/545@$2 4* +$ 6/56'*20$ P*9*/"$#$ 4* $#C+"2"2 9'/5(/C0"(5i\D

H*/5F z(375 /*0$# '#$ 6520'/$ 5/0545@$ *# 05/#5 $ +$ $47"#"20/$("3#

6I9+"($F *20$2 #'*1$2 0*5/E$2F A'* *7*/G"*/5# $ 6$/0"/ 4* +52 $h52 2*0*#0$ ,

4"$+5G$# 4* 7$#*/$ 4"/*(0$ (5# *+ ($#5# P*9*/"$#5{ L20$2 0*5/E$2 7"#$# +52

2'6'*2052 P*9*/"$#52 *# 1$/"52 2*#0"452D H5/ '# +$45F +$2 #'*1$2 0*5/E$2 4*+

*M*/("("5 4* +$ $47"#"20/$("3# 6I9+"($ ('*20"5#$# +$ *@"20*#("$ 4*+ "#0*/O2 G*#*/$+

(575 $+G5 7$0*/"$+"K$9+* 65/ 7*4"5 4* +$ $(("3# 9'/5(/C0"($ibD !5 $#0*/"5/ 59*4*(*

$ A'* (5#("9*# +$ $(("3# 6I9+"($ (575 *+ 751"7"*#05 4* "#0*/*2*2 2*+*(0"152 ,

6/"1$452 A'* 25+5 $47"#"20/$# +52 $+052 (E/('+52 4*+ 654*/ i:D [*GI# *205F +$

5/G$#"K$("3# P*9*/"$#$ G*#*/$ '#$ U"(("3# 4* /$("5#$+"4$4 A'* #52 )$(* (/**/ $

05452 A'* *+ 654*/ 56*/$ $ 0/$1O2 4* '#$ 2*/"* 4* 6/5(*252 , /"0'$+*2 A'*

G$/$#0"K$# 2' *U"("*#("$ , +$ 0*(#5(/$("$ 4* 2'2 4*("2"5#*2F ('$#45 *# /*$+"4$4 *20$2

*+*(("5#*2 25# $/9"0/$/"$2 , 25+5 '2$# +$ U$()$4$ 4*+ 6/5(*25 , +$ *26*("$+"K$("3#

(575 '# 7*($#"275 4* 7E7"($ , 5('+0$7"*#05d<D

H5/ 50/5 +$45F +$ 0*5/E$ (5#0*765/C#*$ 4* +$ $47"#"20/$("3# 6I9+"($ 65#* *#

0*+$ 4* M'"("5 *+ ($/C(0*/ (*#0/$+"K$45 4*+ *M*/("("5 4* +$ 457"#$("3# /$("5#$+d=D

ig VZ8_N[F 36D ("0Di\ ?# /$2G5 (57I# 4* *20* 0"65 4* +*(0'/$2 *2 +$ '0"+"K$("3# 4* 7O05452 6/56"52 4* +$2 ("*#("$2 25("$+*26$/$ 45('7*#0$/ 2'2 (/E0"($2 /*26*(05 $ +$ 5/G$#"K$("3# 9'/5(/C0"($ (+C2"($D B* $++E A'* 2* 0/$0* 4* $#C+"2"2*76E/"(52 (5# )$++$KG52 A'* /*0$# '# 754*+5 /$("5#$+ , (*#0/$+"K$45 4* 457"#$("3#D !`H[nmF ;<=<F 36D ("0]QLT^?[[8cF nD LD V)* Q*7"#"20 ($2* $G$"#20 9'/*$'(/$(,D H)"+$4*+6)"$J V*76+* ?#"1*/2"0, H/*22F =:bi]8![8cF _D V)* !5G"( 5U .5++*(0"1* N(0"5#J H'9+"( ^5542 $#4 0)* V)*5/, 5U ^/5'62D !5#45#J Z$/1$/4 ?#"1*/2"0,H/*22D =:\=] _`!![F 36D ("0Dib 8![8cF 36D ("0Di: _`!![F 36D ("0Dd< B8_Z8QQF jD _"++|2 WV)* H5P*/ 5U L+"0*X d< ,*$/2 +$0*/D L#J .5#0*765/$/, [5("5+5G,D ;<<gD S5+D >dF#5 gD 66D di\-dd<] nLTc8F ZD $#4 BL!!N QNSLF TD V)* *76"/"($+ 2"4* 5U 0)* 65P*/ 5U *+"0* 4*9$0*J $#$22*227*#0 $#4 (/"0"A'* 5U /*2*#0 /*2*$/()D L#J V)* [5("5+5G"($+ }'$/0*/+,D =:\:D S5+D ;<F #5D =D 66D d-;;D

d= R8!!mF R*$#- Q/$#(5"2 Y;<<\aD ^59*/#$#("$ 4* +52 0*//"05/"52 , G59"*/#5 4* +52 0*//"05/"52 *#.5+579"$J L+ ($25 4* +$ 65+E0"($ 6I9+"($ 4* 1"1"*#4$ 4* "#0*/O2 25("$+ *# &5G50C , .)"A'"#A'"/CD H$6D H5+"0D&5G50C Y.5+579"$aF S5+D =;F c5 ;F i=\-idbF M'+"5- 4"("*79/* 4* ;<<\D

Page 14: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 14/61

 

B*#0/5 4* *20* ('*20"5#$7"*#05 G*#*/$+F +$2 #'*1$2 0*5/E$2 4*2*20$9"+"K$# +$2

(*/0*K$2 P*9*/"$#$2 *# 05/#5 $ 7$#*/$ (575 +$ $47"#"20/$("3# 6I9+"($ 0/$#27"0*

2'2 4*("2"5#*2 4* U5/7$ "#$+0*/$9+* 65/ 7*4"5 4* +$2 ($4*#$2 4* +$ $'05/"4$4

9'/5(/C0"($d;D N4"("5#$+7*#0*F *20$2 0*5/E$2 2520"*#*# A'* +$ "4*$ 4* A'* +$ $(("3#

6I9+"($ (575 $(("3# 6/*1"2"9+* 257*0"4$ $ +$ 1$+"4*K 4*+ *20$0'05 *2 "//*$+D [*GI#

*205F +$2 #5/7$2 #5 4*0*/7"#$# #" G'E$# +$ $(("3# 9'/5(/C0"($ 65/A'* +52 (34"G52

25# +$/G52 , *@0*#252 6$/$ 2*/ $6+"($452 *# 05452 +52 ($252d>D L205 "76+"($ A'*

*@"20* '# G/$# 7$/G*# 6$/$ *+ $(0"1"275 9'/5(/C0"(5F *# *+ A'* +52 9'/3(/$0$2

($++*M*/52 057$# 4*("2"5#*2 4"2(/*("5#$+*2F 2'9M*0"1$2 , 65+E0"($2diD !5 $#0*/"5/

/*2$+0$ *+ 654*/ 4* 4*("2"3# A'* /*2"4* *# +52 U'#("5#$/"52 *# +E#*$ 5 9'/3(/$0$2

($++*M*/52F *#0*#4"452 6$/$ +$2 #'*1$2 0*#4*#("$2 (575 $G*#0*2 4"2(/*("5#$+*2 A'*

$(0I$# *# '# #"1*+ 4* (5#20/"(("3# 4"U'25 , 4"20$#0* U/*#0* $+ (*#0/5F 45#4* +$

$'05/"4$4 6/*2'7"9+*7*#0* /*2"4*ddD

L# 4*2$//5++5 4*+ $/G'7*#05 $#0*/"5/F 6$/$ +$2 #'*1$2 (5//"*#0*2 4* $#C+"2"2

4* +$ $(("3# 6I9+"($F +52 9'/3(/$0$2 ($++*M*/52 25# 1*/4$4*/52 (/*$45/*2 4* 65+E0"($

6I9+"($F 2'U"("*#0*7*#0* 4"20$#0*2 4* +$ $'05/"4$4 (*#0/$+ 6$/$ *M*/(*/ 2'

4"2(/*("5#$+"4$4 *# 4*("2"5#*2 (50"4"$#$2 259/* /*G'+$("5#*2 *26*(EU"($2 4*+ ($765

25("$+dgD ['2 4*("2"5#*2 "765#*# 2"G#"U"($452 6$/0"('+$/*2 $ 65+E0"($2 U"M$4$2 *#

*20$0'052 $79"G'52 * "#4*0*/7"#$452F , 65/ 0$#05F 2' $6+"($("3# #'#($ *2 +"#*$+F

($'2$+ 5 4"/*(0$ d\ D !52 9'/3(/$0$2 ($++*M*/52 +*G"2+$# $+ 7"275 0"*765 A'*

$4M'4"($# 4*/*()52 6$/0"('+$/*2 *# +$ "#0*/$(("3# (5#20$#0* (5# *+ 6I9+"(5F

7"*#0/$2 *M*/(*# 2' U'#("3# *20C#4$/ 4* "76+*7*#0$/ 4*("2"5#*2 65+E0"($2

$920/$(0$2dbD L# (5#2*('*#("$F #5 *@"20* #"#GI# 7$/(5 U'#("5#$+ A'* +"7"0* 2'2

$(("5#*2 (575 6$/0* 4*+ LM*('0"15F #" #"#G'#$ U'#("3# A'* 4*+"7"0* 2' $(("3#

9'/5(/C0"($D

d; !`H[nmF _"()$*+ Y=:biaD &'/*$'(/$0"( B"2*#0"0+*7*#0 "# 25("$+ P*+U$/* 6/5G/$72D L#J [5("$+ [*/1"(*T*1"*PD =:biO S5+D dbF #5D =D "#$%& +$*76#( nLccLBmF 36D ("0D] !`H[nmF ;<=<F 36D ("0Dd> `9E4Ddi  `9E4D dd LSNc[F N#0)5#,D H/5U*22"5#$+ B"2(/*0"5# "# j*+U$/* [*/1"(*2F 9*,5#4 0)* [0/**0-!*1*+ &'/*$'(/$(,D _H^ &55o2 ^/5'6F ;<=<] !`H[nmF _D 8+2&&+95&;&5 7=2&$=>2$>?R S65&**$% 03 +.& 6(B6;6B=$5 6( Q=756> %&2;6>&%D c*Pm5/oDJ T'22*++ [$G* Q5'#4$0"5#F ;<=<] _NmcNTB-_88BmF [D p _?[ZLc8F _D E0Q%, -&$>.&2%, E0=(%&502%R

8+026&% T20* +.& T20(+56(&% 03 /=756> 8&2;6>&%D N##* N/95/DJ ?#"1*/2"0, 5U _"()"G$# H/*22F ;<<>Ddg !`H[nmF =:biF 36D ("0Dd\ !`H[nmF ;<=<F 36D ."0F 6D =>D

db QNT`cNF .,#0)"$ Y=:b:aD [0$0'05/, `#0*/6/*0$0"5# $#4 0)* &$+$#(* 5U H5P*/ "# 0)* N47"#"20/$0"1*[0$0*J T*(5#("+"#G _54*/# B5(0/"#*2 5U B*U*/*#(* P"0) 0)* R'4"("$/,|2 [0/'(0'/$+ T5+*D L#J UV 8+$(302B :$1

J&;6&1O =:b:D S5+D=F #5D d>] !Nj[8cF ^D Q*4*/$+ N47"#"20/$0"1* !$PD j*20DJ [0D H$'+F ;<<:D

Page 15: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 15/61

 

L+ U'#("5#$7"*#05 4* +$2 9'/5(/$("$2 4*295/4$ *#05#(*2 +$2 4"(5057E$2 4*+

6*#2$7"*#05 +*G$+ (+C2"(5 *# 05/#5 $ +$ +*G"2+$("3#u$4M'4"($("3#   d: F

$4M'4"($("3#u*M*('("3#F *M*('("3#u+*G"2+$("3#F , 6/565#* +$ $(("3# 6I9+"($ (575 '#

1*/4$4*/5 (5#0"#'5 *# *+ A'* +52 U'#("5#$/"52 (/*$# 4*/*()5F $6+"($# 4*/*()5 ,

$4M'4"($# 4*/*()5 4* 7$#*/$ 2"7'+0$#*$ * "#4"U*/*#("$9+*g<D L# *20* 2*#0"45F *+

$+($#(* 4* +$ 6/56'*20$ 9'/5(/C0"($ /576* +$2 4"20"#("5#*2 (+C2"($2 *#0/* 654*/*2 5

/$7$2 4*+ 654*/ 6$/$ (5#(*#0/$/2* *# +$ 4"20/"9'("3# 4* +$2 6/51"2"5#*2 25("$+*2

(575 $2'#05 6I9+"(5g=D

L# *20* (5#0*@05F ($0*G5/E$2 (575 +$2 4* +$2 9'/5(/$("$2 ($++*M*/$2 25#

"765/0$#0*2 $+ 7*#52 65/ ('$0/5 /$K5#*2 5('+0$2 6$/$ +$2 $6/5@"7$("5#*2

#5/7$0"1$2 $ +$ $47"#"20/$("3# 6I9+"($ 4*24* *+ ($#5# P*9*/"$#5J Y"a +$2

9'/5(/$("$2 ($++*M*/$2 057$# 4*("2"5#*2 /*$+*2 4* 65+E0"($ 6I9+"($ *# +'G$/ 4*

25+$7*#0* "76+*7*#0$/ 4*("2"5#*2 4* 65+E0"($ 6/*(*4*#0*2 , $M*#$2] Y""a 25#

$G*#0*2 4"2(/*("5#$+*2 #5 (5#20/*h"452 65/ +$ +*,F 4$45 A'*F (5#0/$/"5 $ +$

6/*4"(("3# P*9*/"$#$F +$ ($#0"4$4 4* +$2 /*G+$2 *2 6/565/("5#$+ $ +$ ($#0"4$4 4*

4"2(/*("3# *@6*/"7*#0$4$ 65/ +52 U'#("5#$/"52g;] , Y"""a *#0"*#4*# , #$//$# 2'

0/$9$M5 *# /$K3# 4*+ ("'4$4$#5 , #5 4*+ *20$45 5 *+ B*/*()5D H5/ 0$#05F 4$45 2'

652"("5#$7"*#05 7$0*/"$+F +$2 9'/5(/$("$2 ($++*M*/$2 (5#20/',*# /*4*2 , *2A'*7$2

4* +*$+0$4*2 (5# +52 ("'4$4$#52 $#0*2 A'* (5# 2'2 2'6*/1"25/*2F M*U*2F 5

$'05/"4$4*2 65+E0"($2F , 4"20/"9',*# /*('/252 4* $('*/45 $ *2$2 25+"4$/"4$4*2

"#U5/7$+*2F #'#($ *# /$K3# 4* +$2 6/*2(/"6("5#*2 4*+ *20$0'05g>] , Y"1a #5 56*/$#

(5# G'"5#*2 4* 2'M*052 $920/$(052Dgi 

?# 0*/(*/ ('*20"5#$7"*#05 $ +$ $6/5@"7$("3# 5/0545@$ $ +$ 9'/5(/$("$

6/51"*#* 4* +$ $#0/565+5GE$ 4*+ *20$45 A'* )$ $65/0$45 *+*7*#052 "765/0$#0*2 $

*20$ 4"2('2"3# $+ 45('7*#0$/ A'*F (5#0/$/"5 $+ 6$0/3# 5/0545@5 P*9*/"$#5F +$2

9'/5(/$("$2 /*2'+0$# "//$("5#$+*2F ($30"($2F $/9"0/$/"$2 , 2'9M*0"1$2 *# 2'2

d:  !$ 6$+$9/$ $4M'4"($("3# 2* /*U"*/* $+ *M*/("("5 4* 56*/$("3# 4*+ M'*KF 56*/$("3# *# +$ A'* O20* *#0/*G$4*/*()52 , 59+"G$("5#*2 $ +$2 6$/0*2 *#U/*#0$4$2 *# '# +"0"G"5 (5#(/*05Dg< nLccLBmF BD N ./"0"A'* 5U N4M'4"($0"5#D .$79/"4G*DJ Z$/1$/4 ?#"1*/2"0, H/*22F =::\Dg= !`H[nmF ;<=<F 36D ."0F 6DiDg; LSNc[F VD p ZNTT`[F RD [0/**0-!*1*+ &'/*$'(/$(,F [5("$+ j5/o $#4 0)* YL@$GG*/$0*4a B*$0) 5UB"2(/*0"5#D 8#J &/"0"2) R5'/#$+ 5U [5("$+ j5/oD ;<<iD S5+D >iF #5D gD 66D b\=-b:dY;daD

g> _NmcNTB-_88Bm p _?[ZLc8F 36D ("0Dgi `9E4D

Page 16: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 16/61

 

4*("2"5#*2gdD N+ /*26*(05F +$ $#0/565+5GE$ 4*+ *20$45 "#4"($ A'* #5 )$, #"#GI# 0"65

4* '#"4$4F (5)*/*#("$ 5 2"20*7$0"("4$4 4*#0/5 4* +5 A'* +52 ("'4$4$#52

*@6*/"7*#0$# (575 $47"#"20/$("3# 6I9+"($F (5# +5 ('$+ U/$(0'/$ +$ /$("5#$+"4$4 ,

+"#*$+"4$4 4*+ *2A'*7$ 4* 5/G$#"K$("3# 9'/5(/C0"($ P*9*/"$#5D

H$/$ *20* G/'65 4* $'05/*2F 6$/0* 4* +5 $057"K$4$ 4* +$ *@6*/"*#("$ 4*+

*20$45 2* 9$2$ *# A'* +$ $47"#"20/$("3# 6I9+"($ #5 0"*#* '#$ 7$#"U*20$("3#

"#20"0'("5#$+ *20$9+* 5 G*5G/CU"($ 4*0*/7"#$4$F (575 0$765(5 0/$,*(052 '#E15(52

4* (5#25+"4$("3# 4* 9$2*2 )"203/"($2 5 0*3/"($2ggD !5 $#0*/"5/ "76+"($ A'* +52

*U*(052 4*+ *20$45 #5 2"*76/* 2* 6/54'(*# *# *2(*#$/"52 #$("5#$+*2F (*#0/52

"#20"0'("5#$+*2 5 2"0"52 G'9*/#$7*#0$+*2F 2"#5 A'* 65/ *+ (5#0/$/"5F *20C# 4"26*/252

*# *+ '#"1*/25 25("$+g\D H5/ *++5F +$ $#0/565+5GE$ /*2'+0$ 2*/ '# *26$("5 6/"1"+*G"$45

6$/$ 45('7*#0$/ +$ *@"20*#("$ 4*+ *20$45 (5# '# O#U$2"2 2"7'+0C#*5 *# +$ 0*5/E$ , +$

*0#5G/$UE$gbD N2EF 6$/$ +$ $#0/565+5GE$ 4*+ *20$45F 7C2 $++C 4* +$ 7*0$UE2"($ A'* 2*

)$ 4*4"($45 $ 6*#2$/ , 2520*#*/ *+ 654*/ 6I9+"(5 (575 '#$ U"(("3#F '# $6$/$05 A'*

*20C /*6/*2*#0$45 (575 '#$ "#20"0'("3# 65/ *#("7$ , 65/ U'*/$ 4* +$2 6*/25#$2F

A'* *7"0* 3/4*#*2 , 4*2*52 $ 7$#*/$ 4* +*,*2 , (',$ 6*/(*6("3# *2

(576+*0$7*#0* $920/$(0$F +5 A'* *@"20* *2 '#$ /*4 4* 2*/*2 )'7$#52F *#($/G$452

4* $47"#"20/$/ *+ G'"3# 4* +5 6I9+"(5 , (5#*(0$452 65/ '# 2"20*7$ 4* /*+$("5#*2

(576+*M$2 *# +$2 A'* *+ B*/*()5 0"*#* 7'()5 A'* 1*/g:D N)5/$ 9"*#F 4*24* *+ 6'#05

4* 1"20$ 4*2(/"60"15F +$ (5#*@"3# *#0/* *20* G/'65 4* 6*/25#$2F G*#*/$4$ 4* 7$#*/$

$/0"U"("$+ 65/ *+ 4*/*()5F #5 0"*#* #$4$ 4* /$("5#$+"4$4F 1*/0"($+"4$4 *

"76$/("$+"4$4\<D

H$/$ +$ $#0/565+5GE$ 4*+ *20$45F *+ W*20$45X #5 *2 '# $6$/$05F $+G5 $920/$(05F

5 7*0$UE2"(5F 2"#5 '# (5#M'#05 4* 6/5(*252F 6/C(0"($2 , 7$0*/"$+*2 A'* $6$/*(*# *#

+$ 1"4$ (50"4"$#$ 4* +52 ("'4$4$#52D !$ 7$0*/"$+"4$4 4*+ *20$45 /*2"4* 7'()5

7*#52 *# +$2 "#20"0'("5#*2 A'* *# +52 0/C7"0*2 , +$2 /*+$("5#*2 4* 654*/ A'* *2052

gd ^?HVNF ND p NTNBZNcNF [D V)* N#0)/565+5G, 5U 0)* [0$0*J N T*$4*/D 8@U5/4J &+$(oP*++ H'9+"2)"#GD;<<g] !LN!F ND &'/5(/$("$F M'20"("$ , 6+'/$+"275 M'/E4"(5D ?#$ *@6+5/$("3# 4* +52 *26$("52 4* 654*/ *# 8@$($DL#J T*1"20$ N+0*/"4$4*2D ;<<gD S5+D =gF #5D >=D 66D >:-ib] c?`RVLcF _$/0)$D ^51*/7*#0$+"0, $#4 0)* P5/o"#G2 5U65P*/ "# _*@"(5D L#J ./"0"A'* 5U N#0)/565+5G,D ;<<iD S5+D ;iF #5D ;D 66D ;<:-;><Dgg ^L!!cLTF L/#*20D B*U"#"("5#*2 , zA'O *2 '#$ #$("3#{ L#J c$("5#*2 , #$("5#$+"275D _$4/"4J N+"$#K$L4"05/"$+F =::>] [N!B`S`NF !D L20$45F [59*/$#E$ , ^+59$+"K$("3# Y*20'4"5 6/*+"7"#$/aD &5G50CJ ["G+5 4*+ Z579/*L4"05/*2F ?#"$#4*2F `#20"0'05 H*#2$/F ;<=<] V`!!mF .)$/+*2D .5*/("3#F .$6"0$+ , +52 L20$452 L'/56*52 ::<-=::<D_$4/"4DJ N+"$#K$ L4"05/"$+F =::;Dg\ VT8?`!!8VF _"()*+ r T5+6) Y;<<=aD V)* N#0)/565+5G, 5U 0)* [0$0* "# 0)* NG* 5U ^+59$+"K$0"5#D L#J.'//*#0 N#0)/565+5G,D ;<<=D S5+D i;F #5D =D 66D =;d-=>bD

gb `9E4Dg: VT8?`!!8VF 36D ("0\< `9E4D

Page 17: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 17/61

 

6/5(*252 "76+"($#F , 45#4* *# ("*/05 2*#0"45 *+ 654*/ 2* 4*2*#1'*+1*D !5

"#0*/*2$#0* 4* $6/5@"7$("5#*2 (575 *20$ *2 A'* 2*h$+$# A'* +$2 *@6*/"*#("$2 4*

($52F 4*2$/0"('+$("3# * "//$("5#$+"4$4 4*+ (5765/0$7"*#05 9'/5(/C0"(5 25#

(5#20"0'0"1$2 4*+ *20$45 7"275F , #5 *@6*/"*#("$2 U$++"4$2 4* 2'2 6+$#0*$7"*#052

"4*$+*2\=D

L# *20* 2*#0"45F +$ $#0/565+5GE$ 4*+ *20$45 /*1"*/0* +52 2'6'*2052 4*+

751"7"*#05 B*/*()5 , B*2$//5++5 A'* )$9E$ 7*#("5#$45 $#0*2D N2EF *0#5G/$UE$2

"#0*/*2$#0*2 4* +$ 9'/5(/$("$ *# N7O/"($ !$0"#$ 7*#("5#$# A'* +$2 6/C(0"($2

65+E0"($2F 4*25/4*#$4$2 , $79"G'$2 4* +52 9'/3(/$0$2 ($++*M*/52 2* "#2(/"9*#F 2"#

6'45/ #" "#(5754"4$4F *# +$2 U5/7$2 W/$("5#$+*2X 4* +$ 9'/5(/$("$ P*9*/"$#$J

6/54'(*# 45('7*#052F $/()"152F 5U"("52F /*G"20/52F *20$4E20"($2 , 4"2('/252

G'9*/#$7*#0$+*2 7*4"$#0* +52 ('$+*2 +$ "4*$ 4* *20$45 2* +*G"0"7$ U/*#0* $ +52

("'4$4$#52 (5# +$ $6$/"*#("$ 4* '#"4$4F (5)*/*#("$ , 6/**@"20*#("$ U/*#0* $

$(0'$("5#*2 (5#(/*0$2\;D H$/$ *20$ 1"2"3#F +$ WU5/7$X 4* +$ 5/G$#"K$("3# P*9*/"$#$

#5 *2 '# (/"0*/"5 4*0*/7"#$#0* 6$/$ 7*4"/ 6/5G/*25F /$("5#$+"4$4 ,u5 4*2$//5++5\>D

!5 $#0*/"5/ "76+"($ A'* +$ "#(*/0"4'79/* *# +$2 25+'("5#*2 *#0/*G$4$2 $ +52

("'4$4$#52 *# +$ "#0*/$(("3# (50"4"$#$F +$ $79"G~*4$4 *# +52 59M*0"152 6I9+"(52 , +$

$'2*#("$ 4* (5#0/5+ Y6/54'(05 4*+ 4"2*h5 7"275 4* +$ *20/'(0'/$ 5/G$#"K$("5#$+a

+*2 4$# +$ 652"9"+"4$4 $ +52 $G*#0*2 9'/5(/C0"(52 4* $+0*/$/ , (/*$/ #'*1$2 65+E0"($2

6I9+"($2 *# *+ I+0"75 #"1*+ 4* +$ *M*('("3#F A'* *U*(0"1$7*#0* ($79"$# +$ 1"4$ 4*

+52 ("'4$4$#52D L# *20* 2*#0"45F *+ *20$45 6'*4* 1*/2* *#05#(*2 (575 $+G5 A'* 2*

(5#20/',* *# *+ #"1*+ 4* +$ "#0*/$(("3# 9'/5(/C0"($ , 2' #*G5("$("3# 0"*#* 2"*76/*

/*2'+0$452 (5#0"#G*#0*2F "76/*1"2"9+*2 , )*0*/5GO#*52J #5 05452 G$#$# #" 05452

6"*/4*# +5 7"275 (575 '# /*2'+0$45 6/*4*0*/7"#$45F , 259/* 0545F #5 2"*76/*

6"*/4*# , G$#$# +52 7"2752F , #5 2"*76/* 6"*/4*# , G$#$# *# +$ 7"27$

6/565/("3#\iD

\= BN[F S**#$ , H88!LF B*95/$) Y;<<iaD [0$0* $#4 "02 7$/G"#2J .576$/$0"1* L0)#5G/$6)"*2D L#J BN[F SD, H88!LF BD N#0)/565+5G, "# 0)* 7$/G"#2 5U 0)* [0$0*D [$#0$ Q*DJ [()55+ 5U N7*/"($# T*2*$/() H/*22D ;<<iD 66D>->>D\; !LN!F 36D ("0D\> `9E4D\i nLccLBmF BD [*@, B/*22"#G L0(D .$79/"4G*DJ Z$/1$/4 ?#"1*/2"0, H/*22D =::;] nLccLBmF BD !$P $#4*(5#57"(2 U/57 0)* 6*/26*(0"1* 5U (/"0"($+ +*G$+ 20'4"*2D ; V)* c*P H$+G/$1* B"(0"5#$/, 5U L(5#57"(2 $#4 0)*!$PD c*P m5/oDJ HD c*P7$#-_$(7"++$#D =::b] RNTN_`!!8-[`LTTNF `D .D L+ /*05 4* 6*#2$/ +$ 4"20/"9'("3#J N6/5632"05 4*+ +"9/5 4* R$#*0 Z$++*, [6+"0 B*("2"5#2J Z5P $#4 j), 05 V$o* $ &/*$o U/57 Q*7"#"27D L#J T*1"20$4* *20'4"52 25("$+*2D ;<<\D c5D ;bD 66D =>;-=>\] RNTN_`!!8-[`LTTNF `D .D p N!Q8c[8-[`LTTNF VDND _'M*/*2F

(5/0*2 , 7*4"52J +$ /*U5/7$ M'4"("$+ 4*+ $95/05D &5G50CDJ ?#"1*/2"4$4 4* +52 N#4*2-["G+5 4*+ Z579/* L4"05/*2D;<<b] T`VV`.ZF nD T*-()$/$(0*/"K"#G T*20/'(0'/"#GJ !$PF B"20/"9'0"5# $#4 ^*#4*/ "# _$/o*0 T*U5/7D V)*Z$G'*J n+'P*/ !$P `#0*/#$0"5#$+D ;<<;D

Page 18: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 18/61

 

B* *20$ U5/7$F *+ )C9"05 4* 6*#2$7"*#05 A'* 5/"*#0$ +$ 7$#*/$ *# +$ A'*

6*#2$752 *+ *20$45 , +$ $47"#"20/$("3# 6I9+"($ (575 $+G5 /$("5#$+F '#"0$/"5 ,

4*0*/7"#$45 0"*#* 7'()5 A'* 1*/ (5# '#$ +*(0'/$ *20$#4$/"K$4$ , 5/0545@$ 4*+

($#5# P*9*/"$#5D L2* )C9"05 4* 6*#2$7"*#05 /*2'+0$ 6/59+*7C0"(5 4*24* *+ 6'#05

4* 1"20$ 4*2(/"60"15F (575 +5 )$# 1*#"45 2*h$+$#45 1$/"$2 0*5/E$2 A'* 4*24* +52

$h52 2*0*#0$ )$# 5/G$#"K$45 *1"4*#("$ *# 05/#5 $+ ($/C(0*/ ($30"(5F "//$("5#$+ ,

4*2$G/*G$45 4* +$2 5/G$#"K$("5#*2 9'/5(/C0"($2 A'* /*6/*2*#0$# *+ 654*/ 6I9+"(5D

!$ 2"G'"*#0* 2*(("3# *@65#* *# 4*0$++* *#05#(*2 0/*2 4* *2$2 #'*1$2

$6/5@"7$("5#*2 A'* 4"$+5G$# 4* 7$#*/$ (/E0"($ (5# *+ ($#5# P*9*/"$#5F , (',52

0*@052 2* /*6/54'(*# *# *+ 6/*2*#0* 15+'7*#D

D3+, 60/+50, /+ .8@57,7, 2<3093@-790E F755,G !7A,H4G 4 I<A-. 4 #?.36. 

V$+ , (575 2* 7520/3 *# +$ 2*(("3# $#0*/"5/F 2* +* )$# )*()5 1$/"$2 (/E0"($2 $+

754*+5 P*9*/"$#5D !$ 6/"7*/$ 4* *++$2 0"*#* A'* 1*/ (5# +$2 "#U+*@"9"+"4$4*2

4*/"1$4$2 4*+ *@(*25 4* /*G'+$("3# A'* 2'65#* +$ 5/G$#"K$("3# 9'/5(/C0"($D !$

2*G'#4$ 7*#("5#$ A'* +$ 0*5/E$ 4* j*9*/ #5 #52 )$9+$ 4* +$ 1"4$ /*$+ 65/ 0/*2

/$K5#*2J Y"a 65/A'* 5('+0$ *+ 1*/4$4*/5 U'#("5#$7"*#05 4*+ 654*/ Y_"++2a] Y""a

65/A'* #5 2* 057$ *# 2*/"5 *+ /5+ /*$+ 4* +$2 9'/5(/$("$2 (575 $G*#0*2

4"2(/*("5#$+*2 , G*#*/$45/*2 4* 65+E0"($ 6I9+"($ Y!"62o,a] Y"""a 65/A'* +$

5/G$#"K$("3# 9'/5(/C0"($ 4* j*9*/ 2* /*U"*/* $ '#$ '#"4$4 "#*@"20*#0*] *# *20*

2*#0"45F +$ 5/G$#"K$("3# 4*+ 654*/ #5 *2 #" /$("5#$+F #" (*#0/$+"K$4$F #" "76*/25#$+D

L2 4*2$G/*G$4$F ($30"($ , (576+*0$7*#0* "#U5/7$+ Y^'60$ p [)$/7$F ;<<gaD

H$/0"*#45 4*+ 7$/(5 $#$+E0"(5 $#0*/"5/F 2* $#$+"K$/C# +52 0/*2 0*@052 A'* 2*

6'9+"($# *# *20* 15+'7*#D L2 "765/0$#0* 7*#("5#$/ A'* +$ 4*2(/"6("3# 4* +52

$/0E('+52 2*+*(("5#$452 2* )$ *#/"A'*("45 (5# +"0*/$0'/$ 2*('#4$/"$ A'* (57*#0$

4"()52 6+$#0*$7"*#052F 5 (5# 0*@052 6520*/"5/*2 4* +52 7"2752 $'05/*2D L# *+

$#C+"2"2 4*+ $/0E('+5 W-.& 8+2=>+=2& 03 /01&2 6( N*&26>$( 80>6&+? X 4* .)$/+*2 j/"G)0

_"++2 2* *@6+5/$/C +$ 0*2"2 4*+ '25 "#20/'7*#0$+ 4* +$ 9'/5(/$("$ 6$/$ +$

6*/7$#*#("$ , +*G"0"7$("3# 4* +$ O+"0* 4*+ 654*/F A'* 4*20/',* +$ "4*$ 4*+

6/5(*4"7"*#05 (575 /$("5#$+"4$4 *# *+ *2A'*7$ 4* 457"#$("3# P*9*/"$#5D L# *+

*20'4"5 4* 4* 8+2&&+9:&;&5 <=2&$=>2$>?R B65&*$% 03 +.& 6(B6;6B=$5 6( Q=756> %&2;6>&%

4* _"()*+ !"62o, 2* $#$+"K$/C +$ ($0*G5/E$ 4* +$ 9'/5(/$("$ ($++*M*/$ (575 #'*15

Page 19: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 19/61

 

0"65 "4*$+ A'* 4*20/',* +52 754*+52 "76*/25#$+*2 4*+ U'#("5#$7"*#05 4* +$

5/G$#"K$("3# 9'/5(/C0"($ P*9*/"$#$D Q"#$+7*#0*F 4* +$ 7$#5 4*+ $/0E('+5

W@507$56A$+60( $(B /0%+>050(6$5 8+$+&%X 4* No)"+ ^'60$ , N/$4)$#$ [)$/7$F 2* )$/C

'#$ *@652"("3# 9/*1* 4* +52 6+$#0*$7"*#052 4* +$ $#0/565+5GE$ 4*+ *20$45 , 2'

$6/5@"7$("3# $ +$2 $6$/"("5#*2 (50"4"$#$2 4*+ 654*/ (575 $+G5 (5#20"0'0"1$7*#0*

($30"(5F 4"26*/25 * "//$("5#$+F +5 ('$+ 4*2*20$9"+"K$ +$2 "4*$2 4* (*#0/$+"4$4 , '#"4$4

6/56"$2 4* +$ *@652"("3# 4* +$ 5/G$#"K$("3# P*9*/"$#$ 4*+ 654*/ 6I9+"(5\dD

V*#"*#45 *# ('*#0$ A'* +52 0*@052 $#$+"K$452 1"*#*# 4* 4"2("6+"#$2 4"20"#0$2

, 0"*#*# 4"C+5G52 65(5 )575GO#*52 (5# *+ ($#5# P*9*/"$#5F +$ *@652"("3# 4* ($4$

'#5 4* *++52 #5 2*G'"/C +$ 7"27$ *20/'(0'/$ 4* $#C+"2"2 4* +$2 "4*$2 ,u5

$/G'7*#052 4* +52 4"20"#052 $'05/*2D !$ 4*2(/"6("3# A'* 2"G'* 9'2($ *@65#*/ +52

6/"#("6$+*2 6'#052 4* 4*9$0* A'* ($4$ $'05/ $65/0* $ +$ (/E0"($ P*9*/"$#$F 2"# A'*

*2052 6'#052 4* 0*#2"3# $6$/*K($# 4* 7$#*/$ (5#20$#0* *# +52 0/*2 0*@052

$#$+"K$452D

137J?- F755,G 5. B57-+ /+5 A0/+3 4 5. 6K679. 2<3093@-79. 

!52 654*/*2 4* +52 )579/*2 (5//"*#0*2 *20C# ("/('#2(/"052 65/ +527'#452 (50"4"$#52 *# +52 A'* 1"1*#F 6*/5 $'# *# *252 (E/('+52 4*+0/$9$M5F 4* +$ U$7"+"$ , 4* +$ 1*("#4$4F 7'()$2 1*(*2 6$/*(*# $//$2$45265/ U'*/K$2 A'* #5 6'*4*# #" (576/*#4*/F #" G59*/#$/D !52 WG/$#4*2($79"52X ($*# U'*/$ 4* 2' (5#0/5+F 6*/5 #5 65/ *25 4*M$# 4* "#U+'"/ *# 2'(5#4'(0$ , *# 2'2 6'#052 4* 1"20$D !$ *20/'(0'/$ 7"27$ 4* +$ 25("*4$4754*/#$ +52 +"7"0$ $ 6/5,*(052 A'* #5 25# 2',52F 2"#5 A'* +*2 25#"76'*2052 65/ 05452 +52 +$452F , 4"()52 ($79"52 6/*2"5#$# $ )579/*2 ,7'M*/*2 4* +$ 25("*4$4 4* 7$2$2F A'"*#*2F *# (5#2*('*#("$F (/**# A'* #50"*#*# 59M*05 $+G'#5 *# '#$ O65($ *# +$ A'* ($/*(*# 4* 654*/\gD 

L+ $/0E('+5 W-.& 8+2=>+=2& 03 /01&2 6( N*&26>$( 80>6&+? X *2 9C2"($7*#0* '#$

2E#0*2"2 $#$+E0"($ 4* +5 6+$#0*$45 65/ _"++2 *# *+ +"9/5 -.& /01&2 03 456+&F (5# *+ ('$+

(576+*03 *# =:dg 2' 0/"+5GE$ 4* *20'4"52 259/* +$ 25("*4$4 *20$45'#"4*#2*F

\d L# *+ (5#0*@05 *'/56*5 0$79"O# *@"20*# 6/56'*20$2 $+0*/#$0"1$2 A'* ('*20"5#$# +$ 1$+"4*K4*2(/"60"1$ 4* +$ 1*/2"3# P*9*/"$#$ 4* +$ $47"#"20/$("3# 6I9+"($D R$(A'*2 .577$"++*F 65/ *M*76+5F4*2(/"9* (575 4*#0/5 4*+ (5#0*@05 U/$#(O2 +$ "4*$ 4* +$ $47"#"20/$("3# 6I9+"($ P*9*/"$#$ )$ 2"45*@$G*/$4$ G*#*/$#45 $+0$2 4"2U'#("5#$+"4$4*2D .575 *# +$ $#0/565+5GE$ 4*+ *20$45F *+ $'05/7*#("5#$ A'* +52 6/5(*4"7"*#052 , /"0'$+*2 $47"#"20/$0"152 )$# 2"45 '0"+"K$452 (575 '#$ U$()$4$6$/$ *2(5#4*/ +$ (5#0"#G*#("$ 4* +$2 $(0'$("5#*2 6I9+"($2D .8__N`!!LF R$(A'*2 Y;<<<aD B* +$

[5("5+5G"* M'/"4"A'* • '#* 25("5+5G"* 65+"0"A'* 4' 4/5"0D L#J W!$ M'/"4"("2$0"5# 4' 65+"0"A'*F +*€5#2("*#0"U"A'*2XF L4D !"9/$"/* ^O#O/$+* 4* B/5"0 *0 4* M'/"26/'4*#(*F H$/"2\g _`!![F .D j/"G)0D !$ O+"0* 4*+ 654*/D ==D *4D Q.LF =::>D 6D ==D

Page 20: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 20/61

 

6/*(*4"4$ 65/ -.& W&1 '&( 03 /01&2  Y=:iba , X.6+& E055$2  Y=:i=aD H*2* $ ($'2$/

$G'4$2 , U'*/0*2 (/E0"($2 A'* +5 $('2$9$# 4* "//*265#2$9+*F (E#"(5 , 0*#4*#("525\\F

*+ +"9/5 *2 (5#2"4*/$45 (575 '# (+C2"(5 4* +$ +"0*/$0'/$ 25("5+3G"($ 4* L20$452

?#"452D !$2 /$K5#*2 25# (+$/$2J *2 *+ 6/"7*/ $#C+"2"2 4* G/$# *2($+$ 259/* +$

4"20/"9'("3# 4*+ 654*/ *# LL?? , '#5 4* +52 6"5#*/52 *# +$ $6+"($("3# 4* +$

754*/#$ 0*5/E$ , 7*0545+5GE$ 25("5+3G"($\bD

!52 $65/0*2 4* _"++2 0$79"O# /*2'+0$# #51*45252 65/A'* U'* 6/*("2$7*#0*

O+ A'"*# 4*2$//5++3 *# *20$ 0/"+5GE$ '#5 4* +52 6/"7*/52 *20'4"52 (/E0"(52

#5/0*$7*/"($#52 259/* *+ 654*/ A'* 0/$2(*#4E$ *+ 2'6'*205 4* +$ +'()$ 4* (+$2*2F $

6*2$/ 4* 0*#*/ '#$ 1"2"9+* 0*#4*#("$ 7$/@"20$D H*2* $ +$2 C("4$2 (/E0"($2 0$#05 4*

7$/@"20$2 5/0545@52 (575 4* +"9*/$+*2F _"++2 2520*#E$ A'* *@"20E$# 0/*2 (+$2*2 4*

4*0*/7"#"2752J *+ 65+E0"(5F *+ *(5#37"(5 , *+ 7"+"0$/D ?0"+"K3 *2$ 4"1"2"3# 6$/$

(/"0"($/ +$ 1"2"9"+"4$4 *@(*2"1$ A'* *+ 7$/@"275 4$9$ $ +$2 /*+$("5#*2 4* 6/54'(("3#

, +$ *2U*/$ *(5#37"($F , *+ *@(*25 4* (5#U"$#K$ +"9*/$+ U/*#0* $ +$ $G*#("$ "#4"1"4'$+D

L# /*$(("3# $ *20$2 452 0*5/E$2 6/*1$+*#0*2F _"++2 4"/C *#05#(*2 A'* *+

7C@"75 654*/ #$("5#$+ /*2"4* *# +52 457"#"52 *(5#37"(5F 65+E0"(5 , 7"+"0$/ Y*# +$

25("*4$4 *20$45'#"4*#2* 4* 7*4"$452 4*+ 2"G+5 6$2$45aD L2052 457"#"52 #5 25#

*2U*/$2 2*6$/$4$2F 2"#5 A'* U5/7$# 6$/0* '#$ *(5#57E$ 65+E0"($ (576+*M$

1"#('+$4$ 4* 7'()$2 7$#*/$2 (5# +$2 "#20"0'("5#*2 , 4*("2"5#*2 7"+"0$/*2D N++E +$2

(I6'+$2 *(5#37"($2F 65+E0"($2 , 7"+"0$/*2 A'* (5#20"0',*# +$ (+$2* $+0$

*20$45'#"4*#2*F 2* (5#("9*# 2*6$/$4$2 4* +$2 4*7C2 (+$2*2 25("$+*2 , 0"*#*# '#$

(5#2"4*/$9+* $('7'+$("3# 4* /"A'*K$ *(5#37"($ , 6/"1"+*G"52 65+E0"(52F A'* +52

)$(* /*265#2$9+*2 4*+ 4*20"#5 4* +$2 50/$2 (+$2*2 25("$+*2D V$+ , (575 +5 1* _"++2F

*20$2 O+"0*2 #5 25+$7*#0* *20C# 4"20$#0*2 4* +52 *26$("52 (50"4"$#52F 2"#5 A'*

(5#U5/7$# '#$ *20/'(0'/$ (*//$4$F )*/7O0"($ , $+0$7*#0* "#0*/4*6*#4"*#0* *# 2'2

0/*2 *2U*/$2D

!$ 0*5/E$ 4* _"++2 2520"*#* *#05#(*2 A'* *# ($4$ '#$ 4* *20$2 K5#$2

"#20"0'("5#$+*2F A'* O+ ++$7$ +$ WO+"0* 4*+ 654*/XF )$# $'7*#0$45 #50$9+*7*#0* +52

7*4"52 , )*//$7"*#0$2 4* 457"#$("3# $ 4"2652"("3# 4* +52 "#4"1"4'52 A'* 057$#

+$2 4*("2"5#*2D B*#0/5 4* +$ 25("*4$4 *20$45'#"4*#2* A'* _"++2 4*2(/"9*F +$2

\\ nLTc8F Z$/5+4 TD , BL!!N QNSLF T"()$/4D V)* *76"/"($+ 2"4* 5U 0)* 65P*/ 5U *+"0* 4*9$0*J $#$22*227*#0 $#4 (/"0"A'* 5U /*2*#0 /*2*$/()D L#J V)* [5("5+5G"($+ }'$/0*/+,D j"#0*/F =:\:D S5+D ;<F #5D =D 66D d-

;;D\b B8_Z8QQF ^D j"++"$7D _"++|2 WV)* H5P*/ 5U L+"0*X d< ,*$/2 +$0*/D L#J .5#0*765/$/, [5("5+5G,D ;<<gDS5+D >dF #5D gD 66D di\-dd<D

Page 21: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 21/61

 

U$('+0$4*2 4* +$ O+"0* 4*+ 654*/ )$# 2"45 /*U5/K$4$2F +$ (*#0/$+"4$4 4* +52 6/5(*252

A'* *20$ *M*('0$ )$# 2"45 (5#25+"4$452 , ($4$ '#$ 4* *++$2 )$ *+$95/$45 , $6+"($45

754*/#$2 /'0"#$2 $47"#"20/$0"1$2 *# 2'2 "#20"0'("5#*2F A'* /*U'*/K$# *+ 654*/ 4*

2' 4*("2"3# $ +$ 1*K A'* $#'+$# *+ 0/$9$M5 4* +$2 *20/'(0'/$2 "#U*/"5/*2 ,

4*2(*#0/$+"K$4$2D L# *20* *2(*#$/"5 *@"20*F 2*GI# _"++2F '# U'*/0* (*#0/5 4* 654*/F

2"0'$45 65/ *#("7$ 4* +52 50/52 *26$("52 25("$+*2 , $+*M$45 4* *++52D L252 *26$("52

25("$+*2 25# 9'/5(/$("$2 "#U*/"5/*2 A'* *M*('0$# +$95/*2 *26*("$+"K$4$2F /'0"#$/"$2

, (5#0"#'$2 (576+*0$7*#0* "#(5#*@$2 (5# +$2 4*("2"5#*2 4* +$ O+"0*D

H$/$43M"($7*#0*F +$2 *20/'(0'/$2 "#U*/"5/*2 #'#($ 25# (5#2("*#0*2 4* +$

"#'0"+"4$4 4* 2' +$95/ ,F 65/ *+ (5#0/$/"5F $G50$# 2' 1"4$ *# +$ /'0"#$/"$ (50"4"$#"4$4

(/*,*#45 A'* 2' 0/$9$M5 $65/0$ *# $+GI# 2*#0"45 6$/$ +$ (5#20/'(("3# 4*+ 4*20"#5

25("$+ *# ($4$ C/*$ 4* 0/$9$M5D

B*24* +$ 6*/26*(0"1$ 4* _"++2F +$2 "#1*20"G$("5#*2 259/* +$ 4"20/"9'("3# 4*+

654*/ 4*9*# *@$7"#$/ +$2 /*+$("5#*2 4* +52 7C2 /"(52 (5# +$2 U5/7$2 754*/#$2 4*

6/56"*4$4 (5/65/$0"1$ , (5# *+ *20$45F 65/A'* *2$2 /*+$("5#*2 4*0*/7"#$# $)5/$

+$2 565/0'#"4$4*2 4* +52 "#4"1"4'52 6$/$ 590*#*/ G/$# /"A'*K$ , 6*/("9"/ G/$#4*2

"#G/*252\:D B*#0/5 4* '# *2A'*7$ 4* 459+* 4*6*#4*#("$F +$2 6*/25#$2 (5# 7C2

654*/ *(5#37"(5 *20C# $ +$ ($9*K$ 4* +$2 "#20"0'("5#*2 65+E0"($2 , 7"+"0$/*2] 6*/5 2'

654*/ *(5#37"(5F 7*4"45 *# ($#0"4$4 4* /"A'*K$F #'#($ 2*/E$ (576+*05 2"# *+

($6"0$+ 2"793+"(5 A'* *#0/*G$ *20$/ $ +$ ($9*K$ 4* '#$ 4* *2$2 *20/'(0'/$2 45#4*

+$2 4*("2"5#*2 /*$+7*#0* (59/$# 2*#0"45D L+ 6/*20"G"5F +$ M*/$/A'E$ , +$ 652"("3# 4*

7$#45 25# U$(05/*2 U'#4$7*#0$+*2 6$/$ *#0*#4*/ (375 *+ 654*/ 2* *M*/(* 4*

7$#*/$ (5#(*#0/$4$ *# +$ 25("*4$4 *20$45'#"4*#2* A'* 592*/1$ _"++2D

"#$% &$'$ ($ )*+ %$,$&-$, %$ ,$.$,/ 01 

L+ 59M*0"15 4*+ +"9/5 4*+ _"++2 *2 7520/$/F (5# '#$ "#1*20"G$("3# 259/* (375

2* 4"20/"9',* +$ *20/'(0'/$ 4* 654*/F (375 U'#("5#$9$ L20$452 ?#"452 *# +$ 4O($4$

4* =:d<D [*GI# *2* 6'#05 4* 1"20$F *@"20* '#$ 6*A'*h$ 7"#5/E$F (*//$4$ ,

\: _`!![F 36D ("0D

b< jL.VLTF B"@5#D V)* [$G$ 5U N7*/"($# [5("*0,D c'*1$ m5/oDJ [(/"9#*/|2F =:>\D 6D =::F ("0$45 65/_`!![F .DjDF 36D ("0D 

Page 22: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 22/61

 

6$/0"('+$/F A'* 5('6$ +52 ($/G52 4* 4"/*(("3# 4* +$2 "#20"0'("5#*2 1"2"9+*2 0$#05 *#

*+ ($765 *(5#37"(5F (575 *# *+ 65+E0"(5 , 7"+"0$/D !$ *20/'(0'/$ 25("$+ A'* (/*$

*20$2 O+"0*2 *2 6*('+"$/ 65/A'* '#* 452 /*$+"4$4*2 4"20"#0$2 *# '#$ '#"4$4 U"(0"("$D

_"*#0/$2 05452 1*752 U$+2$7*#0* *+ 654*/ 4"26*/25 *# 1$/"$2 (5/65/$("5#*2F

$G*#("$2 , '#"4$4*2 A'* 0/$9$M$# (5# 59M*0"152 , U'#("5#*2 4"20"#0$2F _"++2 592*/1$

)5/"K5#0$+7*#0* 25+5 452 *26$("52 45#4* *+ 654*/ 2* $+5M$ 4* 7$#*/$ 4*2"G'$+J *#

'#5 2* *#('*#0/$# +52 +E4*/*2 4* *2$2 (5/65/$("5#*2F $G*#("$2 , '#"4$4*2 Y*#

*26$("52 M*/C/A'"(52F (5#(*#0/$452F 4*#252 , 6*A'*h52a , *# 50/5F +$2 6*/25#$2 A'*

0/$9$M$# 6$/$ *2$2 ($9*K$2 Y*# *26$("52 U/$G7*#0$452F $76+"52 , 4"26*/252aD

L# #'*20/$ U$+2$ 6*/(*6("3# *@0*/"5/ 4* +5 A'* 2'(*4*F 2*GI# +52

6+$#0*$7"*#052 4* _"++2F *2$2 ($9*K$2 "#20"0'("5#$+*2 *M*('0$# 2'2 +$95/*2 4"$/"$2

*# (576$hE$ 4* 2'2 (5+$95/$45/*2F /$("5#$+7*#0* '9"($452 4* $('*/45 (5#

*2A'*7$2 4* 4"1"2"3# 4* 0/$9$M5F (5# )5/$/"52 2"7"+$/*2 6*/5 U'#("5#*2 4"20"#0$2F ,

4"20"#052 #"1*+*2 4* G59"*/#5 4* $('*/45 $ 2' 6/*6$/$("3# , G/$45 4* *@6*/0"("$D L+

O@"05 4* 05452 +52 +E4*/*2 *2(5#4* *#05#(*2 +$ 6/*2*#("$ 4* 7"+*2 4* *@6*/052F

$2*25/*2F 2*(/*0$/"52 , *M*('05/*2F A'* 6$/$ +52 ("'4$4$#52 *20C# 1"#('+$452

*2*#("$+7*#0* (5# +$ U'#("3# A'* +$ "#20"0'("3# 4*2$//5++$D [5# '# 0545F , 4* *2$

7$#*/$ *+ G59"*/#5 2* 7'*1*F +$ *(5#57E$ 2* 7'*1*F +$ 65+E0"($ 2* 7'*1*D

.5#0/$/"5 $ *2$ 6*/(*6("3#F 6$/$ _"++2F +$ 4*2(/"6("3# 4*+ U'#("5#$7"*#05 4*+

654*/ 0"*#* A'* )$9+$/ 4* '#$ G/$# (5#(*#0/$("3# 4* $G*#("$ 4*#0/5 4* +$2 ("7$2

4* 7$#*M5 4* +$2 "#20"0'("5#*2F , '#$ (5//*+$0"1$ "#'0"+"4$4 4*+ /*205 4* 6*/25#$2

1"#('+$4$2 (5# +$ *20/'(0'/$ 6$/$ 4$/ ('*#0$ 4* +5 A'* 5('//* *# *+ 7'#45 /*$+D

L252 *@6*/052F $2*25/*2F 2*(/*0$/"52 , *M*('05/*2 #5 )$(*# 7C2 A'* $6+"($/ /'0"#$2F

/"0'$+*2 , 6/5(*252 9'/5(/C0"(52 A'* +*2 )$(*# (/**/ A'* *+ 654*/ *20C *M*/("45

/$("5#$+7*#0*F 4*#0/5 4* *20/'(0'/$2 1*/0"($+*2 A'* 5/G$#"K$# 2$9*/*2

*26*("$+"K$452 , A'* ++*G$# $ +$ 7*M5/ 4*("2"3# W0O(#"($XD L252 U'#("5#$/"52 *# +E#*$

4*9*# (/**/ A'* 0"*#*# '#$ 4*+*G$("3# 4* 654*/ A'* )$(* 2' 0/$9$M5 "765/0$#0*

6$/$ '# 59M*0"15 I+0"75 *# A'*F (575 "#20"0'("3#F 05452 *20C# (576/57*0"452 ,F

(5# '# #"1*+ (5#2"4*/$9+* 4* +*$+0$4F $,'4$# $ 7$#0*#*/ +$ (5#(*#0/$("3# 4* 654*/

*# +$2 O+"0*2b=D L252 U'#("5#$/"52 *# +E#*$ 25# *76+*$452 4* ('*++5 9+$#(5b;F

b= _`!![F .D j/"G)0D j)"0* .5++$/D V)* N7*/"($# 7"44+* (+$22*2D c*P m5/oDJ 8@U5/4 ?#"1*/2"0, H/*22F

=:d=Db;  W.'*++5 9+$#(5X *2 '#$ *@6/*2"3# '0"+"K$4$ 65/ _"++2 6$/$ /*U*/"/2* $ +$ (+$2* 25("$+ *2(+$1$ 4* +$O+"0* 4*+ 654*/D !$ 4*2(/"6("3# 4* *20* G/'65 4* 6*/25#$2F (5#U5/7$4$ 65/ +52 0/$9$M$45/*2 4"/*(052

Page 23: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 23/61

 

6*/0*#*("*#0*2 $ +$2 (+$2*2 7*4"$2F , 0/$4"("5#$+7*#0* +*$+*2 $ +$2 (I6'+$2 4* 654*/

A'* +*2 6/51**# $+G'#$ (+$2* 4* *76+*5 , /*(5#5("7"*#05 25("$+b>D

!5 A'* 2'(*4* *# +$ 1"4$ /*$+ 4*24* +$2 592*/1$("5#*2 4* _"++2 *2 A'* +$

/"0'$+"4$4 4* +$2 9'/5(/$("$2F 5 ('*++52 9+$#(52F *2 '#$ U$()$4$ 4* +$ (5#(*#0/$("3#

*@(*2"1$ 4* 654*/ 4* 4*("2"3# *# +$2 ($9*K$2F A'* 0"*#*# 7C2 (576/57"252

)5/"K5#0$+7*#0* r(5# 2'2 6$/*2 4*#0/5 4* +$ 4"/*(("3# 4* 50/$2 (5/65/$("5#*2r

A'* (5# 2'2 $2*25/*2 4"/*(052 4*#0/5 4* +52 *2A'*7$2 1*/0"($+*2 4* 2'2 6/56"$2

"#20"0'("5#*2D B* *20$ U5/7$F 05452 0*#*752 0$#05 0/$9$M5 4*#0/5 4* +5 A'* +$

9'/5(/$("$ "76+"($F A'* #5 #52 4$752 ('*#0$ 4* A'* +$2 4*("2"5#*2 #'#($ 2*

(5#20/',*# (5# #'*20/5 *2U'*/K5F 2"#5 A'* W#52 $0/$1"*2$#XbiD

!$ /'0"#$ A'* (5765#* +52 6/5(*252 9'/5(/C0"(52 *2 U'#4$7*#0$+ 6$/$ A'*

*+ '25 "#20/'7*#0$+ 4* +52 9'/3(/$0$2 , +$ (*#0/$+"K$("3# 4* +52 7*4"52 4* 654*/

5('//$#D L2$ *2 '#$ U5/7$ 6$/0"('+$/ *# +$ A'* +$ 4*2(/"6("3# 4* 654*/ 4* _"++2

(5#0/$4"(* +52 6/*2'6'*2052 P*9*/"$#52D !$ 5/G$#"K$("3# 9'/5(/C0"($ r*#0*#4"4$

(575 '# (5#M'#05 4* /*G+$2 , 6/5(*4"7"*#052r #5 *20C 6+$#0*$4$ (575 '#

*2A'*7$ 4* /$("5#$+"K$("3# 4*+ 654*/ A'* 9'2($ *#0/*G$/ (*/0*K$ , 6/*1"2"9"+"4$4 $

+$2 25("*4$4*2 754*/#$2 *# '# (5#0*@05 4* ($6"0$+*2D !$ 5/G$#"K$("3# 9'/5(/C0"($

*2 7C2 9"*#F 4*24* +$ 6*/26*(0"1$ 4* _"++2F '#$ 7$#*/$ 4* 6*/7"0"/ A'* *+ 654*/ 2*

(5#(*#0/* *# O+"0*2 (5#(/*0$2F '2$#45 *20/'(0'/$2 4* 0/$9$M5 A'* "#15+'(/$#

*2(*#$/"52 4* 4*("2"3# 4*+*G$4$ U"(0"("52F +*$+0$4 , 2'7"2"3#F 2"# '# 59M*0"15

U'#("5#$+ 6/*("25F * "76'*2052 25+5 6$/$ (/*$/ +$ /*$+"4$4 A'* +$ 9'/5(/$("$

6/54'(* 2"793+"($7*#0*J '# 654*/ 5/G$#"K$45F (5#0*#"45F 59M*0"15D

2(($,3 (4, 5(6&+,

!$ O+"0* 4*+ 654*/ #5/7$+7*#0* *20C (576'*20$ 65/ )579/*2 4* *4'($("3#F

5/"G*#F ($//*/$ , *20"+5 4* 1"4$ 2"7"+$/*2D .575 2* )$9E$ 7*#("5#$45F 6$/$ _"++2F

*20$2 6*/25#$2 *M*/(*# '# G/$45 4* 2"#*/G"$ 7$,5/ r(5#0$(05F $U"#"4$4F 0/$9$M5F

4* +$ O+"0* 4*+ 654*/F "#(+',* 2*#0"7"*#052 4* /*$+ $47"/$("3# , 4*2*5 4* +$ O+"0* *2(+$1"20$D H$/$ +520/$9$M$45/*2 4* W('*++5 9+$#(5X 2' /*+$("3# 4* +*$+0$4 (5# +$2 O+"0*2 *2 7C2 "765/0$#0* A'* 2'1E#('+5 4* '#"3# (5# +52 7"*79/52 4* +$ (+$2* 7*4"$F $ +$ A'* 6*/0*#*(*#D H5/ *25 25# /*(5#5("452(575 '#52 0/$"45/*2 4* (+$2*D L20$ $6/5@"7$("3# +$ *+$95/$ _"++2 *# *+ 0*@05 WV)* N7*/"($# 7"44+*(+$2*2XD `4E4D

b> SL&!LcF V)5/20*"#D Y;<<iaD !$ 0*5/E$ 4* +$ (+$2* 5("52$D _O@"(5 BDQD Q5#45 4* .'+0'/$ L(5#37"($F 6Dd>Dbi `9E4D

Page 24: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 24/61

 

(556*/$("3#r (5# 2'2 6$/*2 +E4*/*2 , 4"/*(05/*2 4* (5/65/$("5#*2 $+0$7*#0*

$/0"('+$4$2F A'* (5# 2'2 7"2752 (5+$95/$45/*2D B* *20$ U5/7$F +$2 (I6'+$2 4* +$2

*2U*/$2 *(5#37"($2F 65+E0"($2 , 7"+"0$/*2 (5#U5/7$# '#$ /*4 (*//$4$ 4* "#0*/*2*2

A'* +*2 6*/7"0* #5 25+5 7$#0*#*/ 2' 652"("3# 4* 6/"1"+*G"5 2"#5 *#0*#4*/ *+ *26$("5

4*+ 654*/ (575 2',5D S$/"52 65+E0"(52 2* 7'*1*# (5# U$("+"4$4 *# +$2 *2U*/$2

*(5#37"($2F 1$/"52 7"+"0$/*2 2* (5#1"*/0*# *# 65+E0"(52 , 1$/"52 65+E0"(52 0/$#2"0$#

(5# U$("+"4$4 $ +$2 ("7$2 4*+ 654*/ *(5#37"(5D L205 "76+"($ A'*F (575 +5 )$

2520*#"45 _'//$, *# +$2 4*2(/"6("5#*2 (5#0*765/C#*$2 4* +$ 4"20/"9'("3# 4* (+$2*2

*20$45'#"4*#2*F +$ (+$2* $+0$ *2 U'#4$7*#0$+7*#0* *#45GC7"($F (*//$4$ , 4"20$#0*

4*+ /*205 4* G/'652 25("$+*2bdD L25 )$(* A'* +52 ($#$+*2 25("$+*2 4* (5#0$(05 2*$#

7E#"752F +52 6/5(*252 4* /*(5#5("7"*#05 4*+ 50/5 2*$# /*4'("452F , 65/ *++5F +$

057$ 4* 4*("2"5#*2 *2 (576+*0$7*#0* $"2+$4$ 4* 4*0*/7"#$4$2 /*$+"4$4*2 25("$+*2D

L# 2' 0*@05F _"++2 0$79"O# /*265#4* $ +$ 6/*G'#0$ $(*/($ 4* A'O 2'(*4* (5#

+52 #"1*+*2 7*4"52 * "#U*/"5/*2 4*+ 654*/D L# *2* 2*#0"45F _"++2 7*#("5#$ A'* +52

G/'652 65/ U'*/$ 4* +$2 O+"0*2 4*+ 654*/ A'* *20C# 4*#0/5 4* +52 6/5(*252 65+E0"(52

4* 9I2A'*4$ 4* 652"("5#*2 $+0$2 #5 6'*4*# 0*#*/ *26*/$#K$2 4* +5G/$/ 2' 59M*0"15D

‚+ 2'20*#0$ 2' 6520'/$ /*26*(05 4* +$2 (+$2*2 7*4"$2 (5# $26"/$("5#*2 65+E0"($2 *#

1$/"$2 $U"/7$("5#*2J

Y"a  !52 #"1*+*2 7*4"52 4* 4"2('2"3# 65+E0"($F $ +52 A'* *20$ (+$2* 4*

6*/25#$2 0"*#*# $((*25F #5 0"*#*# *+ $+($#(* #$("5#$+F , 7'()5 7*#52

"#0*/#$("5#$+ #*(*2$/"5 6$/$ ++*G$/ $ $+GI# 0"65 4* 652"("3# "765/0$#0* *# *+

G59"*/#5D !$2 4"#C7"($2 *# +$2 A'* *20$2 O+"0*2 4*+ 654*/ 56*/$# #5/7$+7*#0*

*+'4*# $+ .5#G/*25 , +52 *2(*#$/"52 4*75(/C0"(52 , 4*+"9*/$0"152D L# +52 LL?? 4*

+52 $h52 ("#('*#0$F +$ O+"0* 9'/5(/C0"($ 4*+ LM*('0"15 057$ 7'()$ "765/0$#("$ ,

2'6*/$ $+ *26$("5 +*G"2+$0"15 (575 (*#0/5 4* 057$ 4* 4*("2"5#*2F , +52 *2(*#$/"52 ,

U5/52 4*75(/C0"(52 ,$ #5 25# 7C2 (*#0/52 6/"1"+*G"$452 4* (5#20/'(("3# 4*

4*("2"5#*2 65+E0"($2D

Y""a  L+ *2(*#$/"5 4* 4*+"9*/$("3# 65+E0"($ 7*4"$4$ 65/ 6$/0"452 ,

5/G$#"K$("5#*2 65+E0"($2 ,$ #5 *2 '# ($765 4* *#('*#0/5 4* +52 "#0*/*2*2 4*

G/'652 *# 4"U*/*#0*2 652"("5#*2 , (5# 4"U*/*#0*2 ($6"0$+*2D L# +'G$/ 4* *++5F *20$2

5/G$#"K$("5#*2 $(0'$+7*#0* /*6/*2*#0$# +$2 $G*#4$2 7*/$7*#0* "#4"1"4'$+*2 4*

bd _?TTNmF .)$/+*2D .57"#G N6$/0D V)* [0$0* 5U j)"0* N7*/"($F =:g<-;<=<D c*P m5/oDJ ./5P# Q5/'7F;<=;D

Page 25: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 25/61

 

+$2 6*/25#$2 A'* +52 (5765#*#F 0*#"*#45 '# 7E#"75 5 #'+5 (5#0$(05 (5# +$2 9$2*2

25("$+*2 4*#0/5 4* +$ *20/'(0'/$ 4* +$ 25("*4$4 4* 7$2$2 bgD

Y"""a  !$ (+$2* 7*4"$ *20$45'#"4*#2* *20C 4"27"#'"4$ , ,$ #5 6'*4*

6*/("9"/2* (575 '#$ 9$2* 4* 654*/ "#4*6*#4"*#0*F '# 1E#('+5 4* '#"3# 5 '#

*26$("5 4* *#('*#0/5 , 9$+$#(*D V545 +5 (5#0/$/"5F *20C ($2" $#'+$4$ 65/ +$

$2"7*0/E$ *# +$ 4"20/"9'("3# 4*+ 654*/ *@"20*#0* *#0/* 452 2*(05/*2 A'* #5 2*

(5#5(*#F 6*/5 5('+0$# 2' 4*2(5#5("7"*#05 *# +$ +*$+0$4 4* +$2 (+$2*2 7*4"$2F *#

U5/7$ 4* ('*++52 9+$#(52 , 9'/5(/$("$2F )$("$ +$ O+"0* 4*+ 654*/b\D

!$2 (5#4"("5#*2 $#0*/"5/*2 2* (579"#$# (5# '#$ 4*265+"0"K$("3# (/*("*#0*F

4*/"1$4$ 4* +$ 7*/($#0"+"K$("3# 4* +52 7*4"52 4* (57'#"($("3# , +$ 6/"1$0"K$("3#

4* +$ 56"#"3# 6I9+"($F 6$/$ (5#25+"4$/ *+ 754*+5 4* +$ O+"0* 4*+ 654*/F 45#4* '#

G/'65 6$/0"('+$/ 4* 6*/25#$2 057$ +$2 4*("2"5#*2 65+E0"($2 A'* 4*U"#*# +52 4*20"#52

4* 05452F 2"# A'* #$4"* 2* 4* ('*#0$D

N+ /*26*(05F _"++2 2*h$+$F (575 /*2'+0$45 4* 2' 592*/1$("3#F A'* +$2 7$2$2

25# U'#4$7*#0$+ , 15+'#0$/"$7*#0* "#4"U*/*#0*2 $ +$ 057$ 65+E0"($ 4* 4*("2"5#*2F +5

A'* $($9$ U5/0$+*("*#45 +$ $2"7*0/E$ *# +$ 4"20/"9'("3# 4* 654*/D L# *2052

(5#0*@052F +$2 7$2$2 )$# 6*/4"45 +$ 15+'#0$4 4* 6$/0"("6$("3# 65/A'* 2$9*# A'* #5

652**# +52 "#20/'7*#052 6$/$ +$ 057$ 4* 4*("2"5#*2] )$# 6*/4"45 *+ 2*#0"45 4*

6*/0"#*#("$ 65+E0"($ 65/A'* ,$ #5 6*/0*#*(*# $ #"#G'#$ (57'#"4$4 A'* 2* "7$G"#*

(575 '# 0545 "#(+',*#0*] , )$# 6*/4"45 2' 15+'#0$4 65+E0"($ 65/A'* ,$ #5 *@"20*#

7$#*/$2 4* *@6*/"7*#0$/ *2$ 2*#2$("3# 4* $G*#("$F 5 4* 654*/D H5/ *2$ /$K3#F +52

2*(05/*2 (5# 7*#52 654*/ 4"20/"9'0"15 4*#0/5 4*+ +$ 25("*4$4 *20C# 65+E0"($7*#0*

U/$G7*#0$452 * "#(/*7*#0$+7*#0* 7C2 4*2652*E452 4* 654*/ , $G*#("$D

B*#0/5 4* *2$ U505G/$UE$ 25("$+F _"++2 *20$9+*(* *#05#(*2 A'* +52 6$0/5#*2

9'/5(/C0"(52 #5 25# 7C2 A'* +$ U$()$4$ A'* 6*/7"0* 2520*#*/ +$ U"(("3# 4* A'*

*@"20* '#$ /$("5#$+"4$4 65+E0"($D B*0/C2 4* *++5F #5 )$, #$4$ 4* *26*("$+"K$45F

"76*/25#$+ , 0O(#"(5 *# +$2 4*("2"5#*2 4*+ G59"*/#5D [*GI# _"++2F +$ 0*5/E$

P*9*/"$#$ 0*/7"#$ 2"*#45 *#05#(*2 '# $6$/$05 0*3/"(5 A'* +*G"0"7$ '# *M*/("("5

4*+ 654*/ ($2" )*G*73#"(5D !$ "4*$ 9'/5(/$("$ P*9*/"$#$ *2 +$ A'* #52 *#2$h$ $

6*#2$/ A'* *+ 654*/ 2* *M*/(* *# /$K3# 4* +$ *@6*/0"("$F , #52 *2(5#4* A'* *+ 654*/

bg &?.ZL!m `DF !D V)* c^8"2$0"5# B"+*77$J `#0*/#$0"5#$+ .556*/$0"5#F ^/$22/5502 T*+$0"5#2 $#4^51*/#7*#0 N(0"5# U/57 $# N((5'#0$9"+"0, H*/26*(0"1*D Q5/0)(57"#G "# &'UU$+5 H'9+"( `#0*/*20 !$P R5'/#$+D

_$/()F ;<=;] 8![8cF _D V)* !5G"( 5U .5++*(0"1* N(0"5#J H'9+"( ^5542 $#4 0)* V)*5/, 5U ^/5'62D !5#45#JZ$/1$/4 ?#"1*/2"0, H/*22D =:\=b\  _`!![F .D jDF =::>D PQO E6+O 

Page 26: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 26/61

 

7"275 2* *M*/(* *# /$K3# 4*+ 7"275 654*/F , +$ 4"#C7"($ 9'/5(/C0"($ *2 ($2" '#$

7E7"($ A'* *2(5#4* +$ 057$ 4* 4*("2"5#*2 $/9"0/$/"$2D

!7A,H4 4 5. /7,93+9708.57/./ 2<[email protected] !0, +,-</70, ,023+ 5.

./6787,-3.97:8 AL2579. 4 5., 2<3093.97., 9.55+M+3., 9060 8<+N0 -7A0 7/+.5 

!"62o, 6'9+"(3 8+2&&+9:&;&5 <=2&$=>2$>? 9 S65&**$% 03 +.& Y(B6;6B=$5 6(

/=756> 8&2;6>&%  *# =:b<D L+ (5#(*605 4* 9'/5(/$("$ 4* #"1*+ ($++*M*/5 )$9E$ 2"45

6/56'*205 5/"G"#$+7*#0* 65/ O+ *# =:g: *# '# *#2$,5 6/*6$/$45 6$/$ +$ /*'#"3#

$#'$+ 4* +$ N25("$("3# L20$45'#"4*#2* 4* ."*#("$2 H5+E0"($2 9$M5 *+ 0E0'+5 4* WZ$("$

'#$ 0*5/E$ 4* +$2 9'/5(/$("$2 4*+ #"1*+ ($++*M*/5XD B*26'O2 U'* /*1"2$45 , 6'9+"($45

65/ *+ 7"275 $'05/ *# (5#M'#05 (5# j"++"2 Z$P+*, *# *+ +"9/5 -.&02&+6>$5

 Q&2%Q&>+6;&% 0( K27$( /056+6>% *# =:\\bbD

L+ 0/$9$M5 4* !"62o, 2* '9"($ *# G*#*/$+ 4*#0/5 4* +52 #'*152 4*9$0*2 4* +$

$47"#"20/$("3# 6I9+"($F +52 ('$+*2 2* )$# G*#*/$45 *# +52 L20$452 ?#"452F (575

C/*$ 4* *20'4"5 (5# "#4*6*#4*#("$ /*+$0"1$ U/*#0* $ +52 4*6$/0$7*#052 4*

N47"#"20/$("3# 4* L76/*2$2 , ."*#("$ H5+E0"($D !$2 4"2('2"5#*2 "#2(/"0$2 *# *2*

($765 7*#("5#$# A'* +$ "#1*20"G$("3# 259/* +$ $47"#"20/$("3# 6I9+"($ r*#0*#4"4$

(575 '# U/$G7*#05 4* '# ($765 7C2 $76+"5 4* +$ 65+E0"($ 6I9+"($ , +$

$47"#"20/$("3#b:r 2* 5('6$ 4* +52 2"G'"*#0*2 0"652 4* 6/*G'#0$2J z.'C+ *2 *+ 6$6*+

4* +52 $47"#"20/$45/*2 6I9+"(52{ z.'C+ 4*9* 2*/ *+ 4"2*h5 4* '#$ 5/G$#"K$("3#

G'9*/#$7*#0$+{ z.375 4*9*# ++*1$/2* $ ($95 +$2 56*/$("5#*2 G'9*/#$7*#0$+*2{

z}'O 65+E0"($2 4* $47"#"20/$("3# 6I9+"($ Y65/ *M*76+5F 7$#*M5 U"#$#("*/5F 4*/*('/252 )'7$#52F 4* $4A'"2"("5#*2F *#0/* 50/52a 4*9*# *+*G"/2*{:<D

bb !`H[nmF _D , ZNj!LmF jD Y(5762aD V)*5/*0"($+ 6*/26*(0"1*2 5# ?/9$# H5+"0"(2D L#G+*P554 .+"UU2F cDRDJH/*#0"(* Z$++F =:\\D 66D =:g-;=>Db: L+ 4*9$0* *# 05/#5 $ +$ $47"#"20/$("3# 6I9+"($ (575 ($765 "#4*6*#4"*#0* 4* "#4$G$("3# 6'*4*/$20/*$/2* *#J Q*/+"*F LD !mccF !D H5++"00F .D YL4aD H'9+"( 7$#$G*7*#0J N (5#("2* )"205/, 5U 0)* U"*+4D c*P m5/oJ8@U5/4 ?#"1*/2"0, H/*22F ;<<d] Z88BF .)/"2D H'9+"( 7$#$G*7*#0J V)* P5/4F 0)* 751*7*#0F 0)* 2("*#(*D L#J

Q*/+"*F LD !mccF !D H5++"00F .D YL4aF 36D("0D ;<<dD:< L20$2 6/*G'#0$2 2* $4$60$# 4*J VZ8_[8cF QD !$2 0/*2 ($/$2 4* +$ $47"#"20/$("3# 6I9+"($D L#J T*1"20$^*20"3# , H5+E0"($ HI9+"($D ;<<bD S5+D yS``F #5D ;D 66D ib\-d<:D

Page 27: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 27/61

 

B*#0/5 4* *20* 7$/(5F $'05/*2 (575 !"62o, *20C# (576/57*0"452 (5#

4*2$//5++$/ "#1*20"G$("5#*2 A'* 0*#G$# (575 7*0$ G*#*/$/ *1"4*#("$2 *76E/"($2

259/* (375 2* G*20"5#$ +5 6I9+"(5 *# +52 754*+52 4* 4*2$//5++5 $(0'$+*2 , A'O

/*2'+0$452 *26*(EU"(52 6'*4*# *26*/$/2* 4* $//*G+52 "#20"0'("5#$+*2 (5#(/*052D

!"62o, U5/7'+$ +$ 0*5/E$ 4* +$2 9'/5(/$("$2 ($++*M*/$2 4*26'O2 4* /*$+"K$/

592*/1$("5#*2 4"/*(0$2 4*#0/5 4* +52 *2A'*7$2 4* 6/51"2"3# 4* 2*/1"("52 6I9+"(52

*# &5205#F _$22$()'2*002F , )$(*/ *#0/*1"20$2 (5# 65+"(E$2F 7$*20/52 , 0/$9$M$45/*2

25("$+*2F *#0/* 50/52 U'#("5#$/"52 *# +E#*$ 1"#('+$452 (5# +$ "76+*7*#0$("3# 4* +$2

65+E0"($2 25("$+*2 *20$45'#"4*#2*2D

B* $('*/45 (5# *+ $'05/F +52 9'/3(/$0$2 ($++*M*/52 25# $A'*++52 A'*

"#0*/$(0I$# 4"/*(0$7*#0* (5# +52 ("'4$4$#52 , 0"*#*# '#$ 4"2(/*("3# 2'20$#("$+ *#

+$ *M*('("3# 4* 2' 0/$9$M5D VE6"($7*#0* 2* 0/$0$ 4* 6/5U*25/*2F $G*#0*2 4* 65+"(E$F

0/$9$M$45/*2 25("$+*2F M'*(*2 4* "#20$#("$2F $95G$452 4* 5U"("5 , 7"*79/52 4* +$2

(5/0*2F 0/$9$M$45/*2 4* +$ 2$+'4 , 50/52 *76+*$452 6I9+"(52 A'* G$/$#0"K$# *+

$((*25 $ +52 6/5G/$7$2 4*+ G59"*/#5 , 6/51**# 2*/1"("52 4*#0/5 4* *++52D L# *20$

+E#*$F +$ 9'/5(/$("$ ($++*M*/$ *2 '# 0"65 "4*$+ (5#20/'"45 6$/$ $#$+"K$/ 4"20"#0$2

/*$+"4$4*2 4*#0/5 4* +$ $47"#"20/$("3# 6I9+"($:=D

B*#0/5 4*+ +"9/5 (',$ "#0/54'(("3# 2* 0/$4'(* *# *20* 15+'7*#F !"62o,

6/*2*#0$ '# *20'4"5 6/5U'#45 4* (375 +52 0/$9$M$45/*2 1"#('+$452 (5# +$

6/*20$("3# 4* 2*/1"("52 6I9+"(52F *# +$ 6/C(0"($F U'#("5#$# (575 +52 /*265#2$9+*2

65+E0"(52 4* +$2 65+E0"($2 6I9+"($2 4"2*h$4$2 65/ +$2 O+"0*2 4* 654*/D L# *20* 2*#0"45F

*+ *M*/("("5 4* '# #"1*+ 4* 4"2(/*("3# (5#2"4*/$9+* *# +$ 6'*20$ *# 6/C(0"($ 4*+ 4E$ $

4E$ 4* +52 6/5G/$7$2 6I9+"(52 +52 '9"($ (575 1*/4$4*/52 (/*$45/*2 4* 65+E0"($

6I9+"($D N 6*2$/ 4* +$2 4"U"('+0$4*2 4* +$ G*20"3# 4* *2052 0/$9$M$45/*2 4* 6/"7*/$

+E#*$F *+ $#C+"2"2 7'*20/$ (375 +$2 9'/5(/$("$2 $ #"1*+ ($++*M*/5 25# 4*("2"1$2 6$/$

*#0*#4*/ *+ (5#0*#"45 /*$+ 4* +52 6/5G/$7$2 4* G59"*/#5 , 0*#*/ '#$ (576/*2"3#

"#0*G/$+ 4* +$ $47"#"20/$("3# 6I9+"($D

L205F 4* 7$#*/$ *1"4*#0*F (5#0/$4"(* *+ $/G'7*#05 4* _"++2F 6$/$ A'"*# +52

9'/3(/$0$2 "#U*/"5/*2 */$# $925+'0$7*#0* "#I0"+*2 *# +$ 057$ 4* 4*("2"3# , +$

G*#*/$("3# 4* /*2'+0$452 4* +$2 4*("2"5#*2 65+E0"($2D .5#0/$/"5 $ _"++2F +5 A'*

!"62o, 2520"*#* *2 A'* +$2 9'/5(/$("$2 ($++*M*/$2 0"*#*# '# 654*/ #5 45('7*#0$45

#" 6/*1"205 4*#0/5 4* +$2 +*(0'/$2 5/0545@$2 4* j*9*/D L2* 654*/ 4* +$2

:= LSNc[ p ZNTT`[F 36D ("0D

Page 28: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 28/61

 

9'/5(/$("$2 ($++*M*/$2 2* 0/$4'(* *# '#$ G/$# 4"2(/*("5#$+"4$4 $+ 757*#05 4*

$6+"($/ +$ +*,F 4"2(/*("5#$+"4$4 A'* ++*1$ #5 23+5 $ '#$ $6+"($("3# 2'9M*0"1$ 4* +$2

#5/7$2F 2"#5 A'* (/*$ #5/7$2 6$/$+*+$2 *# *+ 757*#05 4* +$ *M*('("3#D N2EF *+

/*2'+0$45 4* +$ $6+"($("3# 4* +$2 +*,*2 *2 '# *M*/("("5 (576+*0$7*#0* "76/*1"2"9+* ,

(5#0"#G*#0*D

L# 4*2$//5++5 4* 2' $/G'7*#05F *# *+ +"9/5 8+2&&+9:&;&5 <=2&$=>2$>? F !"62o,

2520"*#* A'* +52 U'#("5#$/"52 *#($/G$452 4* "76+*7*#0$/ +$2 65+E0"($2 25("$+*2 ,

+52 2*/1"("52 6I9+"(52 *# 4"/*(0$ "#0*/$(("3# (5# +52 ("'4$4$#52 0/$9$M$# 9$M5 '#

#I7*/5 (5#2"4*/$9+* 4* 6/*2"5#*2J 65/ +5 G*#*/$+F 2* *#U/*#0$# $ '# #I7*/5

4*26/565/("5#$45 4* ($252 4"$/"52F +$2 7*0$2 4* +$2 $G*#("$2 (5# U/*('*#("$ 25#

$79"G'$2F , +52 /*('/252 4* 0"*765 , *26$("5 25# )$9"0'$+7*#0* +"7"0$452D

.579"#$4$ (5# U$(05/*2 4"2(/*("5#$+*2 4*/"1$452 4* +$ #*(*2"4$4 4* "#0*/6/*0$/ +$

65+E0"($ ($25 65/ ($25F +$ 4"U*/*#("$ *#0/* +$ 65+E0"($ G'9*/#$7*#0$+ *# +$ 0*5/E$ , +$

65+E0"($ G'9*/#$7*#0$+ *# +$ 6/C(0"($ /*2'+0$ (5#2"4*/$9+*D

L+ 4"+*7$ (*#0/$+ 4* +52 9'/3(/$0$2 ($++*M*/52 *2 A'* 4*9*# $,'4$/ $ +$2

6*/25#$2 5 057$/ 4*("2"5#*2 A'* +$2 $U*(0$# 4*#0/5 4* '#$ +3G"($ 4* $#C+"2"2

"#4"1"4'$+ 4* +52 ($252] 2"# *79$/G5F +$ *20/'(0'/$ 4* 2'2 6'*2052 4* 0/$9$M5 +5 )$(*

"7652"9+*D L20$ 4"#C7"($2 ++*1$# $ +$2 9'/3(/$0$2 ($++*M*/52 $ $4560$/ 6/C(0"($2

(575 /$("5#$/ +52 /*('/252F $6+"($/ 7*($#"2752 "#U5/7$+*2 4* 2*+*(("3# 4*

($#4"4$052F G*#*/$/ /'0"#$2 4* "#0*/$(("5#*2 (5# *+ (+"*#0* 7*4"$#0* +$ "7652"("3#

4* +$2 '#"U5/7"4$4*2 4* 0/$0$7"*#05 *# 7$2$ *# 2"0'$("5#*2 A'* /*A'"*/*# '#$

/*26'*20$ )'7$#$ , G*#*/$/ 6/505(5+52 4* $0*#("3# A'* 6520*/G$# +$ /*26'*20$ 4*

U5#45 $ +52 ($252 (5#(/*052F *#0/* 50/$2D L# 5($2"5#*2F *20$2 *20/$0*G"$2 U'#("5#$# $

U$15/ 4*+ (+"*#0*] *# 5($2"5#*2F +$ /'0"#"K$("3# , 2"76+"U"($("3# 4* +52 ($252 G*#*/$

*U*(052 #*G$0"152 6$/$ +52 ("'4$4$#52 , 2'2 /*+$("5#*2 (5# *+ G59"*/#5:;D

7$, 8*-9:-4&4, :4((+;+-$, :$.$ 4:&$-+, <$(5.6:$,

L+ (5#0*@05 25("$+ A'* *20C "#0*/6/*0$#45 !"62o, /*2'+0$ 9"*# 6$/0"('+$/D L#

G*#*/$+F 4*26'O2 4* +$ 2*G'#4$ 652G'*//$F *# LL??F +$2 6/*20$("5#*2 4* 9"*#*20$/

:; Z8jLF B$1"4D n#5P+*4G*F 65P*/ $#4 0)* 2)$6* 5U 25("$+ P5/o 6/$(0"(*D L#J BNS`[F _D Y*4DaD V)*[5("5+5G, 5U [5("$+ j5/oD !5#45#DJ T5'0+*4G*F =::=D

Page 29: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 29/61

 

$4A'"/"*/5# '#$ #'*1$ 4"7*#2"3# 4*#0/5 4* +$ 4*#57"#$4$ ("'4$4$#E$ 25("$+:>D

!$2 9'/5(/$("$2 4* #"1*+ ($++*M*/5 4*2*76*h$# '#$ U'#("3# 6$/$ +52 4*/*()52 4*

+52 ("'4$4$#52 4*/"1$452 4* *2$ 4"7*#2"3# 4* ("'4$4$#E$J 5 9"*# $65/0$#

4"/*(0$7*#0* +52 9*#*U"("52 6I9+"(52 65/ 7*4"5 4* 2*/1"("52F 5 9"*# 7*4"$# *#0/*

+52 ("'4$4$#52 , 2'2 652*2"5#*2 #'*1$2F 6*/5 054$1E$ #5 2*G'/$2D !$ (*/0*K$ 4*

*2$2 6/*20$("5#*2F A'* $U*(0$ 4"/*(0$7*#0* +$ 7*4"$("3# 4"2(/*("5#$+ 4*+ 9'/3(/$0$F

4*6*#4* 4* /*G+$2 4* U5#45 A'* 4*U"#*# $//*G+52 "#20"0'("5#$+*2 259/* *+ 754*+5

4* 4*2$//5++5F +$ 65+E0"($ 25("$+ 4*+ G59"*/#5 , *+ $+($#(* 4* +$2 65+E0"($2

#*5+"9*/$+*2 *# '# *26$("5 (5#(/*05:iD

L# *20* 2*#0"45F !"62o, 7*#("5#$ A'* 4'/$#0* +$ 4O($4$ 4* =:g< , +52 $h52

6520*/"5/*2 +$ /*26'*20$ G'9*/#$7*#0$+ $ +52 6/59+*7$2 25("$+*2 U'* *#($/G$/ $

9'/3(/$0$2 ($++*M*/52 4* +$ "#0*/$(("3# 4"/*(0$ (5# +$2 6*/25#$2 A'* 6$4*(E$#

$+G'#$ (+$2* 4* ($+$7"4$4D L# '# 6C//$U5 ,$ U$7525 4*#0/5 4* +$2 ("0$("5#*2 4* 2'

59/$F !"62o, 7*#("5#$J

zL20C# 6/"1$452 +52 659/*2 4* "G'$+4$4 *# *+ $((*25 $ +$ M'20"("${V*#*752 A'* 6/51**/+*2 $95G$452D zL20C# 6/"1$452 4* '# "G'$+ $((*25 $+$ 2$+'4{ .5#20/',$752 (+E#"($2 4* 1*("#4$/"5D zL20C# 6/"1$452 4*"G'$+*2 565/0'#"4$4*2 6$/$ *+ $((*25 $ +$ *4'($("3#{ ./**7526/5G/$7$2 4* *#/"A'*("7"*#05 6/*-*2(5+$/D L2 7'()5 7C2 UC("+ , 7*#526*/0'/9$45/ (/*$/ *76+*5 6$/$ +52 9'/3(/$0$2 4* #"1*+ 4* +$ ($++* A'*G*#*/$/ 65+E0"($2 *U*(0"1$2 6$/$ +$ 4"27"#'("3# 4* +$2 4*2"G'$+4$4*2 *#*+ "#G/*25:dD 

L+ /5+ 4* +52 9'/3(/$0$2 ($++*M*/52 *2 7', (5#0/51*/2"$+ 0$#05 *# +52 4*9$0*2

259/* *+ 0$7$h5 , $+($#(* 4* +$ $47"#"20/$("3# 6I9+"($ (575 *# +$2 4"2('2"5#*2 *#

05/#5 $+ ('76+"7"*#05 *U*(0"15 4* +52 4*/*()52 4*/"1$452 4* +$ ("'4$4$#E$ 25("$+D

B* )*()5F +5 "#7*4"$05 4* 2'2 "#0*/$(("5#*2 (5# +52 ("'4$4$#52 , 2' "76$(05 259/*

+$ 1"4$ 4* +$2 6*/25#$2 (5#20"0',* '#$ 4* +$2 /$K5#*2 65/ +$2 ('$+*2 *+ 0*7$ *2

:> _NT[ZN!!F VD ZD ."0"K*#2)"6 $#4 [5("$+ .+$22D H+'05 H/*22F =::;D:i !$ 4"2('2"3# *# 05/#5 $ +$2 9'/5(/$("$2 ($++*M*/$2 , *+ 0$7$h5 4*+ *20$45 6'*4* 1"#('+$/2* 0$79"O#(5# *+ 4*9$0* *# 05/#5 $ +$ $76+"$("3# 4*+ *20$45 4* 9"*#*20$/ , +$ 9'/5(/$("$ W(5# (576*0*#("$XD !52U'#("5#$/"52 6I9+"(52 (5# /*265#2$9"+"4$4 Y65/A'* +$2 6/*20$("5#*2 25("$+*2 2* (5#1"*/0*# *# /*265#2$9"+"4$46I9+"($a 25# &*Q5&$B0% 4*+ *20$45F (5# 6/*20$("5#*2 +$95/$+*2F 2*G'/"4$4 25("$+F 6/"1"+*G"52 *26*("$+*2F *0(D L25)$(* 7', 6*2$45 +$ ($/G$ U"2($+ 4*+ *20$45D !$ 6/5+"U*/$("3# 4* 0/$9$M$45/*2 4*+ *20$45 2"#4"($+"K$452 (5+$62$*+ 754*+5D 80/$ (/E0"($ '2'$+ (5#0/$ *20$ (+$2* 4* 754*+52 4* 4*2$//5++5 *2 +$ A'* 2*h$+$ A'* *+ *20$45 4*9"*#*20$/ 1'*+1* $ +$2 6*/25#$2 4*6*#4"*#0*2D "#$%&  L[H`c^-NcBLT[LcF ^D B*26'O2 4* +$ L4$4 4* 8/5J *+U'0'/5 4*+ L20$45 9*#*U$(05/ *# *+ #'*15 5/4*# 7'#4"$+D L#J B*2$//5++5 L(5#37"(5D =::gD S5+D >gF #5D =i;D 66Dd;>-ddiD

:d !`H[nmF _D !$ 9'/5(/$("$ *# *+ #"1*+ ($++*M*/5J +$ U'#("3# 4* +52 9'/3(/$0$2 *# *+ #"1*+ ($++*M*/5F 6D \bgDV/$4'(("3# 4"265#"9+* *#J sc5 0*#G5 7C2 4$052t  )0062JuuPPPD'-('/252D(+u"#$6u;<==u;uNBH><=u;u7$0*/"$+x45(*#0*u

Page 30: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 30/61

 

59M*05 4* 4"2('2"3# 6I9+"($D !$2 9'/5(/$("$2 ($++*M*/$2 2"*76/* /*2'+0$# 65+O7"($2

65/A'* 25# *++$2 +$2 A'* *M*/(*# '#$ "#U+'*#("$ #50$9+* *# +$ 1"4$ 4* +$ G*#0*D L2$

"#U+'*#("$ 2* 4$ *# 1$/"52 #"1*+*2J ('$#45 +52 9'/3(/$0$2 ($++*M*/52 )$(*# *26*/$/ $

+52 ("'4$4$#52 65/ +52 2*/1"("52 4*+ G59"*/#5 , 65/ '# +'G$/ *# +$ (57'#"4$4

65+E0"($] ('$#45 4*("4*# 2" 4*0*/7"#$452 ("'4$4$#52 25# ($#4"4$052 $4*('$452

6$/$ /*("9"/ 9*#*U"("52 5 2$#("5#*2 4*+ G59"*/#5] , 65/ I+0"75F ('$#45 2'6*/1"2$#

*+ 0/$05 A'* /*("9*# *2052 ("'4$4$#52 *# *+ 7$/(5 4* 4*0*/7"#$452 6/5G/$7$2 4*

$65,5 4*+ *20$45D L# 2'7$F +52 9'/3(/$0$2 ($++*M*/52 25# +$ (5#(/*("3# 4* +$

7*4"$("3# $920/$(0$ *#0/* *+ *20$45 , *+ ("'4$4$#5F 2"*#45 "#0*/7*4"$/"52 *#

2"0'$("5#*2 (5#(/*0$2 A'* (5#*(0$# '# 2*/1"("5 6I9+"(5 (5# '#$ #*(*2"4$4 )'7$#$D

!$ 65+E0"($ $6+"($4$ 65/ 6$/0* 4* *2052 9'/3(/$0$2 *2 +$ 7$,5/E$ 4* +$2 1*(*2

"#7*4"$0$ , 6*/25#$+F (5#0/$/"5 $ +52 6$0/5#*2 P*9*/"$#52 4* 5/G$#"K$("3#

9'/5(/C0"($D L# *20* 2*#0"45F +52 9'/3(/$0$2 U/*('*#0*7*#0* 057$# 4*("2"5#*2 *# *+

+'G$/ 7"275 4* +$ "#0*/$(("3# , 2'2 4*("2"5#*2 2* (*#0/$# 65/ (576+*05 *# *+

("'4$4$#5 (5# *+ A'* "#0*/$(0I$#F , (5# *+ A'* 6'*4*# 2*#0"/2* 7C2 5 7*#52

"4*#0"U"($452 4*6*#4"*#45 4*+ ($25 (5#(/*05:gD L# (5#0/$20*F '#$ 65+E0"($ '/9$#$

(*#0/$4$ *# *+ *#U5A'* 4* $//"9$ )$("$ $9$M5 P*9*/"$#5 2*/E$ "#U+*@"9+* *# *+

$#C+"2"2 4*+ ($25 (5#(/*05F , +$2 6*/25#$2 (5# +$2 A'* *+ 9'/3(/$0$ "#0*/$(0I$#

"765/0$/E$# 65(5D

!$2 4*("2"5#*2 4* +52 9'/3(/$0$2 ($++*M*/52 25# *#05#(*2 /*4"20/"9'0"1$2D N+

4*0*/7"#$/ +$ *+*G"9"+"4$4 6$/$ /*("9"/ 9*#*U"("52F *++52 U$15/*(*# +$2

/*(+$7$("5#*2 4* $+G'#52 ("'4$4$#52 A'* 6"4*# 9"*#*2 , 2*/1"("52

G'9*/#$7*#0$+*2 $ *@6*#2$2 4* +52 (5#0/"9',*#0*2 G*#*/$+*2 , 4* $A'*++52 (',$2

/*(+$7$("5#*2 25# /*()$K$4$2D N+ $'7*#0$/ 5 /*4'("/ +52 9*#*U"("52 6$/$ +$2

659+$("5#*2 4* 9$M52 "#G/*252F +52 9'/3(/$0$2 ($++*M*/52 /*G'+$# "76+E("0$7*#0* *+

G/$45 4* /*4"20/"9'("3#F A'* 2*/C $2'7"45 , U"#$#("$45 *#05#(*2 65/ +52 2*(05/*2

7C2 W6/326*/52X:\D

N+ $6+"($/ '#$ 65+E0"($F +52 9'/3(/$0$2 ($++*M*/52 057$# 4*("2"5#*2 A'*

$U*(0$# 2'2 565/0'#"4$4*2 4* 1"4$ 4* +$2 6*/25#$2D B*2"G#$/ 5 0/$0$/ $ $+G'"*#

(575 7*/*(*45/ 4* $2"20*#("$ 6I9+"($F 5 #*G$/ '#$ 5 2"20*7C0"($7*#0* *20*

*20$0'2F *#0/$ $ M'G$/ '# /5+ "765/0$#0* *# +$ *20$9"+"K$("3# 4* +$ "4*#0"4$4 4* *2*

:g _NmcNTB- _88Bm p _?[ZLc8F 36D ("0D:\ `9E4D

Page 31: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 31/61

 

2'M*05D !$ "7652"("3# 4* +$ ($0*G5/E$ 6I9+"($ '2$4$ (575 7$/($45/ 4* "4*#0"4$4

4"26$/$ '# 6/5(*25 25("$+ *# +$ A'* *+ M'"("5 4*+ 9'/3(/$0$ ($++*M*/5 U'#("5#$ (575

'#$ 6/5U*(E$ *# 0O/7"#52 "4*#0"0$/"52D !"62o, '0"+"K$ *+ *M*76+5 4* +52 4*+"#('*#0*2

M'1*#"+*2 6$/$ *1"4*#("$/ (375F *# *2* ($25 (5#(/*05F *+ 7'()$()5 A'* *2

*0"A'*0$45 (575 4*+"#('*#0* M'1*#"+ *76"*K$ $ 4*2$//5++$/ '#$ $'05"7$G*#

#*G$0"1$ , $ $25("$/2* (5# 50/52 W4*+"#('*#0*2XF +5 ('$+ $'7*#0$ +$2 6/59$9"+"4$4*2

4* *M*('0$/ +$ (5#4'(0$ 4* +$ A'* 2* +5 $('2$D L# *20$ 7"27$ +E#*$F +52 #"h52 A'* *+

7$*20/5 4* *2('*+$ 6I9+"($ (5#2"4*/$ 9"*# 450$452 6$/$ $6/*#4*/F $6/*#4*# 7C2

A'* 2'2 (576$h*/52 4* )$9"+"4$4*2 (5G#"0"1$2 *A'"1$+*#0*2F A'* #'#($ /*("9"*/5#

+$ $6/59$("3# 4"/*(0$ 4* 2'2 7$*20/52:bD

N4"("5#$+ $ +5 $#0*/"5/F '#$ U$(*0$ "765/0$#0* 4*+ /5+ 4* +52 9'/3(/$0$2

($++*M*/52 *2 *+ *#U/*#0$7"*#05 4* +$2 /*$(("5#*2 6*/25#$+*2 A'* 0"*#*# +52

("'4$4$#52 $#0* 4*0*/7"#$4$2 65+E0"($2 G'9*/#$7*#0$+*2 , +$2 4*("2"5#*2 A'* +52

9'/3(/$0$2 057$# 6$/$ "76+*7*#0$/+$2F "#4*6*#4"*#0*7*#0* 4* 2'2

(5#2*('*#("$2D B*("/ A'* +$ $'05*20"7$ 4* +$ G*#0* 2* 1* $+0*/$4$ 65/ +$2 $(("5#*2

4*+ 9'/3(/$0$ *A'"1$+* $ 4*("/ #5 25+5 A'* +$2 6*/25#$2 /*$(("5#$# $ +$ 65+E0"($

4*#0/5 4* 6/5(*252 2'9(5#2("*#0*2F *75("5#$+*2 , 6*/25#$+*2] *A'"1$+* $ 4*("/

0$79"O# A'* +52 ("'4$4$#52 A'* "#0*/$(0I$# (5# *+ 9'/3(/$0$ ($++*M*/5 /*265#4*#

(5# 4"U*/*#0*2 /*6*/05/"52 *75("5#$+*2 $ +$ "#1$2"3# 9'/5(/C0"($ 4* 2'2

*@"20*#("$2D H5/ *M*76+5F +52 ("'4$4$#52 /*$(("5#$# U'/"52$7*#0* $#0* +$2

"#M'20"("$2 /*$+*2 5 "7$G"#$/"$2 6/5751"4$2 65/ +52 9'/3(/$0$2F (/*$# *20/$0*G"$2

6$/$ G$#$/2* +$ 9'*#$ 15+'#0$4 4* +52 0/$9$M$45/*2F $(0I$# 7520/C#452*

$G/$4*("452 5 *#0'2"$20$2F 2579/E52 5 6$2"152 U/*#0* $+ U'#("5#$/"5F 4*6*#4"*#45

4* +$2 ($/$(0*/E20"($2 6$/0"('+$/*2 4*+ 9'/3(/$0$ 4* 0'/#5D

B* *20* 7545F *# '# 7'#45 4* 4*6*#4*#("$2 G/$#4*2 * "76*/25#$+*2 A'*

6$/*(*# 0*#*/ +$ (+$1* 4* "765/0$#0*2 9*#*U"("52F 2$#("5#*2 , 565/0'#"4$4*2F +$

$79"G~*4$4 4* +$2 U'#("5#*2 4*+ 0/$9$M5 6I9+"(5 7$#0"*#* 1"1$ +$ *26*/$#K$ *# +52

("'4$4$#52 4* (5#0$/ (5# '# $7"G5 5 '# (5#0$(05 4*#0/5 4* ('$+A'"*/ 5U"("#$ 4*+

G59"*/#5D L205 4*20/',* *#05#(*2 *+ *2A'*7$ "76*/25#$+F 59M*0"15 , *20/"(0$7*#0*

$65+E0"(5 6+$#0*$45 65/ *+ ($#5# P*9*/"$#5D

:b !`H[nmF _D !$ 9'/5(/$("$ *# *+ #"1*+ ($++*M*/5J +$ U'#("3# 4* +52 9'/3(/$0$2 *# *+ #"1*+ ($++*M*/5F 6D \bdDV/$4'(("3# 4"265#"9+* *#J sc5 0*#G5 7C2 4$052t

Page 32: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 32/61

 

!"62o, 0$79"O# $U"/7$ A'* 9'*#$ 6$/0* 4* +$ #*G5("$("3# 9'/5(/C0"($ *#0/*

*+ ("'4$4$#5 , *+ U'#("5#$/"5 2* 4$ *# 0O/7"#52 4* 654*/ 2"793+"(5D L# *20$2

"#0*/$(("5#*2 #5 *20C# *# M'*G5 25+$7*#0* +$2 6/51"2"5#*2 *26*(EU"($2 /*+$("5#$4$2

(5# *+ 6/5G/$7$ 4* G59"*/#5 (5#(/*05 A'* *+ 9'/3(/$0$ *M*('0$F 2"#5 0$79"O# *+

654*/ /*+$0"15 4* +52 $(05/*2 "#15+'(/$452D V$+ , (575 4"(* !"62o,J

Y?a#$ (52$ *2 2*/ 0/$0$45 (5# #*G+"G*#("$ , *# U5/7$ /'0"#$/"$ 65/ +$(576$hE$ 4* 0*+OU5#52F +$ 5U"("#$ 4* 0/C#2"05 ' 50/$2 4*6*#4*#("$2 4*G59"*/#5 (',$2 $G*#("$2 "G#5/$# +$2 ("/('#20$#("$2 6*/25#$+*2 4* A'"*#*#1E$ '#$ A'*M$ ,u5 '#$ 25+"("0'4F , 50/$ *2 2*/ 5U*#4"45F ($0$+5G$45F4*24*h$45 , 0/$0$45 W9'/5(/C0"($7*#0*X Y*# *+ 2*#0"45 4*26*(0"15a 65/$+G'"*# (5# A'"*# 2* *20C )$9+$#45 ($/$ $ ($/$ , 4* A'"*# 2* *26*/$ A'* 65/+5 7*#52 *2('()* (5# 6$("*#("$ , 2"76$0E$::D

L+ *2(*#$/"5 4* +$ 4*("2"3# 9'/5(/C0"($ *2 0$79"O# *#05#(*2 '# *2(*#$/"5 4*

4"20/"9'("3# 4* 654*/ 2"793+"(5D [*GI# !"62o,F +$ /*$+"4$4 4"$/"$ 4*+ 0/$9$M5 4* +52

9'/3(/$0$2 ($++*M*/52 4"UE("+7*#0* 654/E$ *20$/ 7C2 +*M52 4*+ "4*$+ 9'/5(/C0"(5

P*9*/"$#5 4*+ 4*2$6*G5 6*/25#$+ *# +$ 057$ 4* 4*("2"5#*2D H5/ +5 (5#0/$/"5F *# +52

9'/3(/$0$2 ($++*M*/52F *+ 59M*05 4* +$2 4*("2"5#*2 (/E0"($2 r+$ G*#0*r *# /*$+"4$4

($79"$ $ 2'2 5M52 (575 /*2'+0$45 4* 2'2 4*("2"5#*2D L20$ ("0$ *M*76+"U"($ 9"*# +5

A'* *+ $'05/ 0/$0$ 4* 652"("5#$/ (575 '#$ (/E0"($ $ +$ 5/G$#"K$("3# 9'/5(/C0"($P*9*/"$#$J

Yƒa +$ G*#0* 2'U/* 6/"1$("3# , 56/*2"3# 4* '# 7*4"5 (5#(/*05F #5 (5756/54'(05 U"#$+ 4* 2'2 6/5(*252 G/$#4*2 , $920/$(052F , *2 +$ *@6*/"*#("$(5#(/*0$ +$ A'* 75+4*$ 2' 4*2(5#0*#05 *# A'*M$2 *26*(EU"($2 (5#0/$ 9+$#(52*26*(EU"(52D Yƒa !$2 6*/25#$2 A'* /*("9*# $,'4$ *(5#37"($F 65/ *M*76+5F 2*U"M$# *# +$2 4*20$/0$+$4$2 2$+$2 4* *26*/$F *# +$ "#*@6+"($9+* 6$("*#("$ 4*+2'6*/1"25/ , *# +$ $#G'20"$ 4* 2'2 1*("#52D L++52 #5 *@6*/"7*#0$# *# $920/$(05+$ 65+E0"($ 4* $2"20*#("$ *20$45'#"4*#2*D Yƒa L# 50/$2 6$+$9/$2F *2 +$

*@6*/"*#("$ (50"4"$#$ 4* +$2 6*/25#$2 +$ A'* 4$ U5/7$ $ 2'2 A'*M$2F *20$9+*(* +$7*4"4$ 4* 2'2 4*7$#4$2 * "4*#0"U"($ *+ 9+$#(5 4* 2' "/$=<<D 

L2* #"1*+ 4* "#0*/$(("3# *2 *#05#(*2 *+ A'* 75+4*$ *+ /5+ 4* +52 9'/3(/$0$2

($++*M*/52 (575 )$(*45/*2 4* 65+E0"($ 6I9+"($D L# *2* #"1*+ 4* "#0*/$(("3#F +$

65+E0"($ 6I9+"($ A'* 2* "76+*7*#0$ *2 4"U*/*#0* $ +$ 65+E0"($ 6I9+"($ 4"2*h$4$ 65/

:: !`H[nmF _D !$ 9'/5(/$("$ *# *+ #"1*+ ($++*M*/5J +$ U'#("3# 4* +52 9'/3(/$0$2 *# *+ #"1*+ ($++*M*/5F 6D \:<DV/$4'(("3# 4"265#"9+* *#J sc5 0*#G5 7C2 4$052tD

)0062JuuPPPD'-('/252D(+u"#$6u;<==u;uNBH><=u;u7$0*/"$+x45(*#0*u=<< H`SLcF Q/$#(*2 Q5@ , .!8jNTBF T"()$/4D H55/ H*56+*|2 751*7*#02D c*P m5/oDJ H$#0)*5#F =:\\F 66D;<-;=D ."0$45 65/ !"62o,F 36D ("0D

Page 33: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 33/61

 

+$2 O+"0*2 4* 654*/D H5/ *M*76+5F *# .5+579"$ +$2 7$4/*2 (57'#"0$/"$2 *M*('0$# '#$

65+E0"($ 4* (5#("+"$("3# *#0/* 0/$9$M5 6/54'(0"15 , /*6/54'(0"15 $+ ('"4$/ +52 )"M52

4* 2'2 1*("#$2F 6*2* $ A'* $,'4$/ $ +$2 7$4/*2 $ (5#*(0$/2* $ +52 7*/($452

+$95/$+*2 #5 *2 '# 6'#05 "765/0$#0* Y#5 *2 #" 2"A'"*/$ '# 6'#05a 4*#0/5 4* +$2

65+E0"($2 4* +$ 6/"7*/$ "#U$#("$ A'* *+ `#20"0'05 .5+579"$#5 4* &"*#*20$/ Q$7"+"$/

4"2*h$=<=D B*+ 7"275 7545F +52 U'#("5#$/"52 4* +52 [I6*/.NBL=<; *M*('0$# 65+E0"($

4* $65,5 62"(525("$+ $ 2'2 '2'$/"52F +5 ('$+ #5 /*2'*+1* 2' 6/59+*7$ (5# +$2

*76/*2$2 6/*20$45/$2 4* 2*/1"("52 6I9+"(52 6*/5 +*2 $,'4$# $ ($#$+"K$/ , 4*2U5G$/

2' "/$ (5#0/$ +5 6I9+"(5F 6*2* $ A'* +$ 7$,5/E$ 4*+ 0"*765 #5 0"*#*# W/*4X 5 '#

(5#0$(05 4"/*(05 (5# *+ *#($/G$45 4*#0/5 4*+ (*#0/5 4* +$ 5/G$#"K$("3# 6/*20$45/$

A'* 0"*#* +$ (576*0*#("$ , *+ (5#5("7"*#05 6$/$ /*25+1*/ *+ 6/59+*7$ 4*+

'2'$/"5=<>„D

L# *2* 2*#0"45F +$ $(0"1"4$4 4*+ 9'/3(/$0$ *2 '#$ $(0"1"4$4 4* #*G5("$("3#D

L25 2"G#"U"($ A'* +$2 6*/25#$2 6'*4*# (5#0/5+$/F 5 $+ 7*#52 $U*(0$/ +52 $//*G+52 ,

4*("2"5#*2 $47"#"20/$0"1$2 A'* +52 9'/3(/$0$2 057$# *# +$ 1"4$ (50"4"$#$D L2$2

4*("2"5#*2 #'#($ *20C# 6/*4*0*/7"#$4$2 65/ +$2 #5/7$2D H*/5 +52 9'/3(/$0$2

($++*M*/52 0$79"O# G*#*/$# (5765/0$7"*#052 *# +52 9*#*U"("$/"52F 65/A'*

(5#0/5+$# 4*0*/7"#$4$ C/*$ 4* *M*/("("5F , 4* *2$ 7$#*/$ 75+4*$# 2'

(5765/0$7"*#05=<iD !$ U'#("3# 4* (5#0/5+ 25("$+ 4* +$2 9'/5(/$("$2 ($++*M*/$2

/*A'"*/* '#$ 4"2('2"3# 7C2 $9"*/0$ 25("$+7*#0*F A'* )$20$ $)5/$ 2* )$ *2(5#4"45

0/$2 +52 7$#052 4* 59M*0"1"4$4 * "76$/("$+"4$4 4* +$ $/A'"0*(0'/$ P*9*/"$#$D

=6,:-+:6$%4(6'4' > 4?+%:64 '+ (4, 8*-$:-4:64, :4((+;+-4,

!$2 9'/5(/$("$2 ($++*M*/$2 25# *#0*#4"4$2 (575 '# (5#M'#05 4* U'#("5#$/"52

6$/0"('+$/E2"752F A'* "#0*/$(0I$# (5# *+ ("'4$4$#5 , *M*/(*# (5# '#$

4"2(/*("5#$+"4$4 $+0$ 2' $'05/"4$4D L20$ I+0"7$ $6/5@"7$("3# *@6+"($ +$

=<= N'#A'* 2E +5 U'* *# +52 5/EG*#*2 4*+ 6/5G/$7$F )$(* ;g $h52D=<;  !52 2'6*/.NBL 25# (*#0/52 4* 2*/1"("5 $+ ("'4$4$#5 45#4* 2* 6'*4*# )$(*/ 7C2 4* ;d< 0/C7"0*2 9$M5 '#25+5 0*()5D L2052 (*#0/52 4* 2*/1"("52 $G/'6$# *# '# 7"275 +'G$/ $ 4"1*/2$2 *#0"4$4*2 6I9+"($2 6$/$ U$("+"0$/*# (5#0$(05 4*+ ("'4$4$#5 (5# *+ *20$45D S*/J )006JuuPPPD95G50$DG51D(5u4"/*(("5#u*;D)07 sT*2($0$45 *+ ;: 4*N9/"+ 4* ;<=>tD=<> „ &?.ZL!m `DF !D B"$/"52 4* ($765F 2*60"*79/* ;<=;D=<i ?# *M*76+5 4* (375 +52 6/5G/$7$2 4* 9"*#*20$/ 6'*4*# "#("4"/ *# +52 (5765/0$7"*#052 4* +$26*/25#$2 *2 *+ 6/5G/$7$ Q$7"+"$2 *# N(("3# *# .5+579"$D "#$%& N!S`NTF 36D ("0D

Page 34: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 34/61

 

4"2(/*("5#$+"4$4 (575 '# /*2'+0$45 4* +$2 +"7"0$("5#*2 6/56"$2 4* +$ *20/'(0'/$ 4*

0/$9$M5J /*20/"(("5#*2 4* 0"*765F *26$("5F 4"#*/5 , *#0/*#$7"*#05=<dD

B*#0/5 4* +52 6+$#0*$7"*#052 4* !"62o,F +$ 4"2(/*("5#$+"4$4 4* +52

9'/3(/$0$2 ($++*M*/52 *2 ($2" 591"$D !52 6/5U*2"5#$+*2 G5K$# 4* ("*/05 /*26*05 4$45

2' *#0/*#$7"*#05 *26*("$+"K$45 , 2' +5($+"K$("3# 6/"1"+*G"$4$ 6$/$ (5#5(*/ 4*

6/"7*/$ 7$#5 *+ 4"+*7$ A'* +52 ("'4$4$#52 +*2 6/*2*#0$# ($25 65/ ($25=<gD H*/5

$4"("5#$+7*#0*F +$ /*$+"4$4 9'/5(/C0"($ #5 59*4*(* $ +52 754*+52 4* /$("5#$+"4$4

U5/7$+F 4* 6/5(*4"7"*#052F /*G'+$("5#*2 , *20C#4$/*2 A'* 2* $6+"($# 4* 7$#*/$

4*0*/7"#$4$ 6$/$ ++*G$/ $ /*2'+0$452 2"20*7C0"(52 * "76$/("$+*2 65/ 6$/0* 4* '#$

5/G$#"K$("3# 4*0*/7"#$4$D H$/$ !"62o,F +$2 /*G+$2 25# '# "76*4"7*#05F 7C2 A'*

'#$ $,'4$F 6$/$ *+ *M*/("("5 4* +$ U'#("3# 6I9+"($ 65/A'* 25# 0$# 15+'7"#52$2 ,

(5#0/$4"(05/"$2 A'* 25+5 6'*4*# 2*/ "76+*7*#0$4$2 2*+*(0"1$7*#0*D L#

(5#2*('*#("$F $+G'#$2 ($/$(0*/E20"($2 6$/0"('+$/*2 4* +$2 9'/5(/$("$2 ($++*M*/$2

)$(*# 4"UE("+F 2"#5 "7652"9+*F *+"7"#$/ +52 $+052 #"1*+*2 4* 4"2(/*("5#$+"4$4 A'*

*#1'*+1* 2' +$95/D

L+ $'05/ 2*h$+$ A'* *2 7', (576+*M5 U5/7'+$/ /*G+$2 754*+5 5 G'E$2 4*

(5765/0$7"*#05 4* +$2 9'/5(/$("$2 ($++*M*/$2 65/ 0/*2 /$K5#*2J

=D  !52 9'/3(/$0$2 ($++*M*/52 0/$9$M$# $ 1*(*2 *# 2"0'$("5#*2 (576+*M$2

A'* 25# 4"UE("+*2 4* /*4'("/ $ 754*+52D

;D 

!52 0/$9$M52 4* +52 9'/3(/$0$2 ($++*M*/52 #5/7$+7*#0* #*(*2"0$#

/*26'*20$2 $ +$2 4"7*#2"5#*2 )'7$#$2 4* +$2 $(0'$("5#*2D L++52 0"*#*#

4"2(/*("5#$+"4$4 65/A'* #*(*2"0$# '#$ 592*/1$("3# 2*#2"9+* 4* +5 A'* 2'(*4*D

>D  H$/$ $7952F 0/$9$M$45/*2 , (+"*#0*2F +$ 4"2(/*("5#$+"4$4 $,'4$ $

+*G"0"7$/ *+ 2"20*7$ 4*+ 2*/1"("5 25("$+ 4*+ *20$45F 65/A'* +52 (+"*#0*2 (/**# A'* *#

+$2 7$#52 4* +52 U'#("5#$/"52 *20C 2' 9"*#*20$/F $'#A'* +52 9'/3(/$0$2 ($++*M*/52

#5 *20$9+*(*# +$2 9$//*/$2 4* +$ "#0*/1*#("3# 4*+ *20$45D

L# *+ *#0*#4"45 4* A'* $+G'#$2 0$/*$2 2"G$# 2"*#45 (576+*M$2 , +$

"#0*/1*#("3# )'7$#$ 2*$ "#4"26*#2$9+* 6$/$ +$ *U*(0"1"4$4 4*+ *M*/("("5F +$

4"2(/*("5#$+"4$4 2*G'"/C 2"*#45 '#$ ($/$(0*/E20"($ "#4"26*#2$9+* 4* 7'()52

0/$9$M52 4* 2*/1"("5 6I9+"(5D [520*#*/ A'* +52 U'#("5#$/"52 *# +E#*$ 25#

=<d !`H[nmF ;<=<F 36D ("0F 6D @1""D=<g LSNc[ p ZNTT`[F 36D ("0D

Page 35: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 35/61

 

4"2(/*("5#$+*2 "76+"($ $U"/7$/ A'* *++52 25# (/*$45/*2 4* 65+E0"($ 6I9+"($ /*26*(05

$ #"1*+*2 4* 1"4$ 2"G#"U"($0"152 6$/$ +52 ("'4$4$#52 (5# +52 A'* "#0*/$(0I$#D B*

7$#*/$ 4"U*/*#0* $ +52 0/$9$M$45/*2 4* 9$M5 #"1*+ 4* ('$+A'"*/ 5/G$#"K$("3#F +52

9'/3(/$0$2 ($++*M*/52 0"*#*# '# G/$45 (5#2"4*/$9+* 4* 4"2(/*("3# *# +$

4*0*/7"#$("3# 4* +$ #$0'/$+*K$F ($#0"4$4 , ($+"4$4 4* +52 9*#*U"("52 5 2$#("5#*2

*#0/*G$452 , 6/51*E452 65/ +$2 *#0"4$4*2 $ +$2 A'* 6*/0*#*(*#D

["# *79$/G5F +5 $#0*/"5/ #5 "76+"($ A'* +52 9'/3(/$0$2 ($++*M*/52 #5 0*#G$#

/*G+$2 A'* +52 /*20/"#M$#D H5/ +5 (5#0/$/"5F +$ 4"7*#2"3# 7$,5/ 4* +$ 65+E0"($ 6I9+"($

r#"1*+*2 4* 9*#*U"("5F ($0*G5/E$2 4* *+*G"9"+"4$4F #$0'/$+*K$ 4* +$2 /*G+$2F

/*G'+$("5#*2 , 2*/1"("52r *20C (5#20/'"4$ 65/ *2A'*7$2 4* (5#0/5+ 1*/0"($+ YO+"0*2

65+E0"($2F 5U"("$+*2 65+E0"(52 , $47"#"20/$0"152a A'* *M*('0$# *+ (5#0/5+ 4* +$2

$(("5#*2 4* +52 9'/3(/$0$2 ($++*M*/52 4* '#$ 7$#*/$ A'* "#0*#0$ 2*/ +"#*$+ ,

2"20*7C0"($D !$ #*G5("$("3# 4* 05452 *252 $(05/*2 , 2'2 "#0*/*2*2 (5# +52 4*+

("'4$4$#5 75+4*$ *+ (5765/0$7"*#05 9'/5(/C0"(5 4*#0/5 4* +52 *2(*#$/"52

(5#(/*052 4* $(("3#=<\D

z}'O *2 *#05#(*2 +5 A'* *20C *# M'*G5 (5# +$ 4"2(/*("5#$+"4$4 4* +$2

9'/5(/$("$2 ($++*M*/$2{ H*2* $ A'* +52 9'/3(/$0$2 ($++*M*/52 25# (/*$45/*2 4*

65+E0"($ 6I9+"($ *# *+ *2(*#$/"5 6$/0"('+$/ , (5#(/*05 4* +$2 4*("2"5#*2 (5# ($4$

("'4$4$#5F *2$2 6$/0"('+$/"K$("5#*2 #'#($ 25# W360"7$2X =<b D L++52 #5 6'*4*#

4*2$//5++$/ 2' +$95/ (5# +52 7C2 $+052 *20C#4$/*2 4* ($+"4$4 65/A'* #5 0"*#*#

0"*765F "#U5/7$("3# #" 50/52 /*('/252 6$/$ /*265#4*/ 4* 7$#*/$ $4*('$4$ $+

(5#U+"(05 "#4"1"4'$+ 4*#0/5 4* '# /$K5#$7"*#05 ($25 $ ($25D H5/ 0$#05F *M*('0$# 2'

0/$9$M5 4*2$//5++$#45 754*+52 , /'0"#$2 6$/$ *#U/*#0$/ *2$ /*$+"4$4D L252 754*+52

25# *@0*#2"9+*2 *#0/* 1$/"52 9'/3(/$0$2 ($++*M*/52 (575 0"652 "4*$+*2D !$ ($0*G5/E$

A'* '0"+"K$ !"62o, 6$/$ $95/4$/ *20* 0*7$ *2 *+ 6/5(*2$7"*#05 *# 7$2$ Y*$%%

 Q20>&%%6()aF 7*4"$4$ 65/ 6/5(*252 4* $920/$(("3# /*+$("5#$452 (5# +$ /'0"#"K$("3#

Y259/*1$+5/$/ +52 /*A'*/"7"*#052 4* U5/7$ r6/5(*252 5 0/C7"0*2r G*#*/$#45

6/505(5+52 4* "#0*/$(("3# (5# *+ ("'4$4$#5 A'* *1"0$# 4$/+* /*26'*20$ 4* U5#45 $

+$ 25+"("0'4 , 65/ +5 (5#0/$/"5 9'2($# 6520*/G$/+$ *# *+ 0"*765a , 2"76+"U"($("3#

=<\ Z8jLF 36D ("0D

=<b c88cNcF nD] [N&L!F .D , [`_8cF jD V)* T'+* 5U !$P "# 0)* L@6*/"7*#0$+"20 j*+U$/* [0$0*J !*225#2U/57 .)"+4 j*+U$/* T*U5/7D B"265#"9+* *#J

)006JuuPPPD+$PDP"2(D*4'uG+2u45('7*#02u25("$+x65+"(,=D45(D

Page 36: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 36/61

 

Y591"$/ +$2 4"U*/*#("$2 , *26*("U"("4$4*2 4*+ ($25 (5#(/*05 $4*('C#45+52 $ '# 6$/

4* W($252 0"65XaD

B*#0/5 4* *2052 +E7"0*2F *+ 0/$9$M5 4* +$2 9'/5(/$("$2 ($++*M*/$2 2* 7'*1* *#

*20$ 6$/$45M$J 65/ '# +$45F *+ 0/$9$M5 ($25 $ ($25 #*(*2"0$ "76/51"2$("3#D H5/ *+

50/5F +$ 65+E0"($ 25("$+ *2 $+G5 U'#4$7*#0$+7*#0* /*G+$45D L+ 6/5(*25 4* (5#0/5+ *#

*20$ "#20$#("$ *2 (576+*M5 65/ *20$2 /$K5#*2D <=20>2$>6$ 2* /*U"*/* $ '# (5#M'#05 4*

/*G+$2 , B& (6;&5 >$55&Z&20  $ +$ '9"($("3# 4"20$#0* 4* +$ $'05/"4$4 (*#0/$+ 45#4* *+

654*/ , *+ (5#0/5+ /*2"4*=<:D

!$ 0*2"2 (*#0/$+ 4* !"62o, *# *20* 6'#05 *2 A'* +$2 /'0"#$2 A'* +52

9'/3(/$0$2 ($++*M*/52 4*2$//5++$# 2* (5#1"*/0*# *U*(0"1$7*#0* *# +$ 65+E0"($ 6I9+"($

A'* *++52 *M*('0$#D L# *2* 2*#0"45F +52 (5#U+"(052 4* +$ 65+E0"($ 6I9+"($ #5 25# 25+5

(5#U+"(052 4* "#0*/O2D [5# 0$79"O# +'()$2 *#0/* 0/$9$M$45/*2 "#4"1"4'$+*2 ,

("'4$4$#52 (5# (5#U+"(052 (5#(/*052D

H*/5F z(375 2* #*G5("$# +$2 #5/7$2{ z.375 2* *20$9"+"K$ *+ /*2'+0$45 4*F

65/ *M*76+5F +$ $6+"($("3# 4* +$2 #5/7$2 /*+$("5#$452 (5# +$ 6/52(/"6("3# 4* +$

1"5+*#("$ *# +$ $(0"1"4$4 65+"("1${ L# *20* ($25F +52 G5+6*2 *20C# 6/52(/"052F 6*/5 *+

*@(*25 4* 1"5+*#("$ *2 '#$ *20/$0*G"$ 4*2$//5++$4$ 65/ +52 9'/3(/$0$2 ($++*M*/52

6$/$ )$(*/+* U/*#0* $ $+G'#$2 ("/('#20$#("$2 6'*2 4*9*# 4*2$//5++$/ 0O(#"($2 6$/$

/*(5#5(*/ , /*265#4*/ $ 1$/"52 0"652 4* (5#U/5#0$("5#*2D L252 7*($#"2752 4*

6/5(*2$7"*#05 *# 7$2$ 0"*#*# A'* 1*/ (5# U$(05/*2 6/56"52 4* +$2 +$95/*2 A'*

"#(+',*# '# 0"65 $+05 4* 4"2(/*("5#$+"4$4J U$15/"0"275F *20*/*50"6$("3#F M'"("52 4*

(5#1*#"*#("$F /'0"#"K$("3# , 2"76+"U"($("3#D

L# *+ 4*9$0* "#0*/#5 4* L20$452 ?#"452F *+ 6+$#0*$7"*#05 4* +$ 4"2(/*("3#

9'/5(/C0"($ 4* !"62o, )$ 0*#"45 5652"05/*2 , $+"$452D H5/ *M*76+5F 7"*#0/$2 B$1"4

Z5P* (/"0"($ U'*/0*7*#0* *+ 754*+5 4"2(/*("5#$+F N#0)5#, L1$#2 /*4*U"#* +$ 0*2"2

4* +$ 4"2(/*("5#$+"4$4 4* +52 U'#("5#$/"52 ($++*M*/52 $+ $65,$/ '#$ /*+$("3#

4"/*(0$7*#0* 6/565/("5#$+ *#0/* /*G+$2 , 4"2(/*("5#$+"4$4 Y$ 7$,5/ #I7*/5 4*

/*G+$2F 7$,5/ 4"2(/*("5#$+"4$4a A'* G*#*/$ '# G/$45 4* +"9*/0$4 1$/"$9+* ,

4"2(5#0"#'5 4* +$2 9'/5(/$("$2 ($++*M*/$2F A'* 4*9* 2*/ $#$+"K$45 ($25 65/ ($25D

H$/$ L1$#2F 65/ *M*76+5F +52 (34"G52F +*,*2 , +"#*$7"*#052 0O(#"(52 A'* 5/"*#0$# +$

$(("3# 4*+ 9'/3(/$0$ ($++*M*/5 2"*76/* 25# *@0/*7$4$7*#0* +$/G52F $79"G'52 ,

=<: HTL[V8cF !D Q/**457 $#4 &'/*$'(/$(,D L#J N7*/"($# R5'/#$+ 5U H5+"0"($+ [("*#(*D =:b\D S5+D >=F #5D iD66D \\>- \:dD

Page 37: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 37/61

 

2'65#*# '#$ ($6$("0$("3# *# 0O/7"#52 4* U$7"+"$/"K$("3# (5# 15($9'+$/"5 0O(#"(5F

A'* +52 9'/3(/$0$2 ($++*M*/52 0"*#*# 4* 7$#*/$ 7', )*0*/5GO#*$ Y$+G'#52 (5#5(*#

$+G5 4* 15($9'+$/"5 0O(#"(5F 50/52 (5#5(*# 7', 65(5F 65/ *M*76+5a==<D

Z5P* 2* 565#* $+ $/G'7*#05 4* +$ 4"2(/*("5#$+"4$4 4* +52 9'/3(/$0$2

($++*M*/52 $+ 2*h$+$/ 452 1$(E52 *# *+ 0/$9$M5 4* !"62o,J +$ 6/*2*#("$ 4*

2'6*/1"25/*2 , +$ U5/7$("3# 4"2("6+"#$/ Y*# *+ ($25 4* +52 0/$9$M$45/*2 25("$+*2a===D

H$/$ $'05/*2 (575 Z5P*F L1$#2F H*//, , [5/#5UUF +52 *#0/*#$7"*#052 4"2("6+"#$/*2

$ +52 A'*F 65/ *M*76+5F 25# 257*0"452 +52 0/$9$M$45/*2 25("$+*2 /*20/"#G*# *#

7'()5 2' #"1*+ 4* 4"2(/*("5#$+"4$4D !$ *@"20*#("$ 4* 2'6*/1"2"5#*2 (5#20$#0*2F +52

$+052 #"1*+*2 4* (5#0/5+ 25("$+ 259/* $+G'#$2 6/5U*2"5#*2 , *+ 0*75/ $ +$ (/E0"($ 25#

50/52 U$(05/*2 "765/0$#0*2 A'* 4"2'$4*# +$ 4"2(/*("5#$+"4$4==;D

N 6*2$/ 4* *20$2 56"#"5#*2F 6$/$ !"62o,F +52 9'/3(/$0$2 ($++*M*/52 $6/*#4*#

A'* +5 A'* )$(*# *# +$ ($++* *2 4"U*/*#0* $ +5 A'* $6/*#4"*/5# *# *+ *#0/*#$7"*#05D

.'$#45 *20C# *M*/("*#45F 0"*#*# A'* /*265#4*/ 4* 7$#*/$ *U*(0"1$ (5# 0"*765 *

"#U5/7$("3# +"7"0$452 $ +$2 25+"("0'4*2 4* +52 ("'4$4$#52D N#0* *205 4*9*#

4*2$//5++$/ 7*($#"2752 *26*("$+*2 6$/$ )$(*/ 2' 0/$9$M5J 2"76+"U"($# 2'

#$0'/$+*K$F (/*$# * "76+*7*#0$# /'0"#$2D H5/ *25F *++52 25# +52 )$(*45/*2 4*

65+E0"($2 6I9+"($2 *# I+0"75 #"1*+D

74 @+%$.+%$($?A4 '+( :$%@(6:&$ 8*-$:-B&6:$

B*#0/5 4*+ ($765 4* 4*("2"3# 4* +52 9'/3(/$0$2 ($++*M*/52 #5/7$+7*#0* )$,

1$/"52 "#0*/*2*2 *# M'*G5D !52 0/$9$M$45/*2 4* $9$M5 0"*#*# "#0*/*2*2 4"U*/*#0*2 $

$A'*++52 4* +52 2'6*/"5/*2F , +52 ("'4$4$#52 0"*#*# +52 2',52D H$/$ /*2"20"/2*F +52

9'/3(/$0$2 ($++*M*/52 6'*4*# $6+"($/ 4"20"#0$2 *20/$0*G"$2 4* #5 0/$9$M5 5 2$950$M*

, +52 ("'4$4$#52 6'*4*# 4*26+*G$/ 4"20"#0$2 *20/$0*G"$2 4* /*2"20*#("$ 5

"#20/'7*#0$+"K$("3#D

L2 6/*("2$7*#0* *2* (5765/0$7"*#05 6/5(+"1* $ +$ (5#U/5#0$("3# 65/ 6$/0*

4* +$2 9'/5(/$("$2 ($++*M*/$2 *+ A'* $76+E$ +$ 9/*()$ *#0/* +$ 65+E0"($ 6I9+"($ *2(/"0$

, +$ 65+E0"($ 6I9+"($ $6+"($4$D H*2* $ *++5F )$, $+G'#52 (5765/0$7"*#052

9'/5(/C0"(52 A'* '#*# +52 59M*0"152 4* +$ *#0"4$4 (5# +52 59M*0"152 4*+

==< LSNc[ p ZNTT`[F 36D ("0D

=== LSNc[F 36D ("0] Z8jLF 36D ("0D] HLTTmF BD , [8Tc8QQF HD H5+"0"(2 $0 0)* [0/**0 !*1*+J V)* [*+*(0 .$2* 5UH5+"(* N47"#"20/$0"5# $#4 0)* .577'#"0,D &*1*/+, Z"++2JD [$G*F =:\>D==; HLTTm p [8Tc8QQF 36D ("0D

Page 38: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 38/61

 

0/$9$M$45/==>D L# *20* 2*#0"45F +52 59M*0"152 4* +52 $(05/*2 4*+ ($765 #5 25#

2"*76/* 4"1*/G*#0*2F , *2 ++$7$0"15 592*/1$/ (375 ($2" +$ 7$,5/E$ 4* +$2

9'/5(/$("$2 ($++*M*/$2 2* #$//$# $ 2E 7"27$2 (575 W2*/1"45/*2 6I9+"(52X 5

W0/$9$M$45/*2 4* +$ (57'#"4$4XD L20$ *@6*(0$0"1$ 4* 0/$9$M5 65/ , 6$/$ +52 50/52

G*#*/$ /*2'+0$452 4*0*/7"#$452 *# ('$#05 +52 9'/3(/$0$2 ($++*M*/52 0"*#4*# $

"4*#0"U"($/2* *# 7'()$2 5($2"5#*2 (5# +52 ("'4$4$#52 , $ 057$/ 4*("2"5#*2 A'* +52

U$15/*K($#==iD

80/5 U$(05/ 4* #*G5("$("3# 4*+ /5+ 4* +$2 9'/5(/$("$2 ($++*M*/$2 25# +$2

*@6*(0$0"1$2 6I9+"($2F '2'$+7*#0* 7', 9$M$2D L205 2'(*4* #5/7$+7*#0* 65/A'* +52

U'#("5#$/"52 *# +E#*$ *20C# "#1"2"9"+"K$452 *# *+ $#C+"2"2 4* (375 +5 6I9+"(5 2*

G*20"5#$ 5 65/A'* +$2 6*/25#$2 6*/("9*# 4* 7$#*/$ "#20/'7*#0$+ +52 9$M52 #"1*+*2

4* *@6*(0$0"1$ U/*#0* $+ /5+ 9'/5(/C0"(5D L# G*#*/$+F +$2 "#0*/$(("5#*2 (5# +52

9'/3(/$0$2 ($++*M*/52 25# *#('*#0/52 A'* +52 ("'4$4$#52 0"*#*# (5# *+ G59"*/#5

A'* *++52 )$# "76+E("0$7*#0* (5#20/'"45F 65/ +5 A'* +$ *@6*(0$0"1$ 4* 2*/1"("5 5

2$0"2U$(("3# #5 *2 2"*76/* (5#20$#0*D L205 $U*(0$ 4* 7'()$2 7$#*/$2 *+

(5765/0$7"*#05 4* +52 9'/3(/$0$2J 65/ '# +$45F +52 #"1*+*2 4* $>>0=(+$7656+?  25("$+

25# 4O9"+*2 (575 6$/$ "#("4"/ 2'20$#("$+7*#0* *# *+ 6/5(*25 4* 4*("2"5#*2 ,

G*#*/$/ 6$0/5#*2 /*20/"(0"152 4* (5#4'(0$ 5 4"2'$4"/ *+ *M*/("("5 4"2(/*("5#$+] 65/

*+ 50/5F +$ 6*/(*6("3# 4* 9$M52 #"1*+*2 4* *@6*(0$0"1$ G*#*/$ +52 *2(*#$/"52

4"2(/*("5#$+*2 (575 '#$ 565/0'#"4$4 *# +'G$/ 4* (575 '#$ $7*#$K$D L# *2*

2*#0"45F A'* *@"20$ '#$ 9$M$ *@6*(0$0"1$ U/*#0* $+ /5+ 4* +52 9'/3(/$0$2 ($++*M*/52 *2

'#$ ($/$(0*/E20"($ 4* +$ 5/G$#"K$("3# 4*+ *20$45 A'* #52 *2 I0"+ $ 05452 ==dD

!$ *20/'(0'/$ 4*+ 0/$9$M5 +*2 *#2*h$ $ +52 9'/3(/$0$2 ($++*M*/52 A'* #5

6'*4*# )$(*/ #$4$ 65/ +$ G*#0*D H5/ *++5F *+ 9'/3(/$0$ W*#0/*G$45X , 6*#4"*#0* 4*

"4*#0"U"($/ +$ *@(*6("3# *2 "#'2'$+D==g L+ /*205 2* +"7"0$ $ *M*/(*/ 2' 0/$9$M5F 4$45

A'* 0"*#*# 7*#52 "#(*#0"152 4* +52 A'* #*(*2"0$/E$# 6$/$ *75("5#$/2*F +5 ('$+

M'20"U"($ +$ 9/*()$ *#0/* *+ 2*/1"("5 "4*$+ "7$G"#$45 , +52 +E7"0*2 6/5U*2"5#$+*2 ,

6*/25#$+*2 4* 2' 0/$9$M5D

["# *79$/G5F $+G'#$2 "#1*20"G$("5#*2 2520"*#*# A'* +52 9'/3(/$0$2

($++*M*/52 ('76+*# '# /5+ 4"20/"9'0"15 A'* 4*295/4$ *# 7'()5 +52 +"7"0*2 6*#2$452

==> !`H[nmF ;<=<F 36D ("0D==i _NmcNTB- _88Bm p _?[ZLc8F 36D ("0D

==d !`H[nmF ;<=<F 36D ("0D==g  NA'E *2 6*/0"#*#0* 7*#("5#$/ *+ 6/"#("6"5 4* +*G$+"4$4 (575 '#$ /*20/"(("3# $ +$ $(("3# 4*+ 9'/3(/$0$ *#+E#*$F *# (5#0/$652"("3# $+ ($++*M*/5 #5#-$((5'#0$9+*D

Page 39: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 39/61

 

4*24* +$2 65+E0"($2 25("$+*2F 65/ *M*76+5==\D !52 9'/3(/$0$2 ($++*M*/52 (/*$# +$K52

*75("5#$+*2 (5# +52 '2'$/"52 , 2* "4*#0"U"($#u/*(5#5(*# *# 2'2 )"205/"$2F 65/ +5

A'* *2 (5#20$#0* A'* (*4$# U/*#0* $ 2'2 6*0"("5#*2D NA'E *2 "765/0$#0* 7*#("5#$/

A'* *@"20* '#$ "4*#0"U"($("3# 4* (+$2* *#0/* 9'/3(/$0$ ($++*M*/5 , '2'$/"5F 65/ +5

A'* 7C2 A'* '#$ /*+$("3# 1*/0"($+F +$2 #*G5("$("5#*2 9'/5(/C0"($2 *M*76+"U"($#

/*+$("5#*2 1*("#$+*2 5 $7"2052$2 0E6"($7*#0* )5/"K5#0$+*2==bD

Q"#$+7*#0*F +5 A'* *20C *# M'*G5 *# '#$ 0/$#2$(("3# 9'/5(/C0"($ #'#($ *2 '#

59M*05u9"*# 4* (5#0*#"45 *20$9+*D [" $ 6/"7*/$ 1"20$ 2* 6*/("9* A'* +5 A'* *20C *#

M'*G5F 65/ *M*76+5F *# +52 6/5G/$7$2 4* 9"*#*20$/F *2 +$ *#0/*G$ *U*(0"1$ 4*

6/51"2"5#*2 7$0*/"$+*2F 2* *20C 591"$#45 A'* 6$/$ 7'()52 '2'$/"52 4* +52 2"20*7$2

4* $,'4$ 6I9+"(52 *+ 59M*05 4* +$ 0/$#2$(("3# *2 2' 6/56"$ 4"G#"4$4F 2' $'05"7$G*#F

2' 6/56"$ 1$+E$D N2EF W2*/ 9"*# $0*#4"452X *20C 7'()$2 1*(*2 65/ *#("7$ A'*

W590*#*/ *+ 2'92"4"5XD !$2 0/$#2$(("5#*2 *#0/* +$2 9'/5(/$("$2 0"*#*# 7'()5 A'*

4*("/ *# 05/#5 $ +$ 4"20/"9'("3# 2"793+"($ 4*+ 654*/ /*+$0"15 4* +$2 6$/0*2F , +5

"765/0$#0* A'* *2 6$/$ *+ '2'$/"5 W2*#0"/2* 0/$0$45 (575 '# 1*/4$4*/5

("'4$4$#5X==:D

L2 $2E *#05#(*2 (575 *+ 754*+5 4* +$2 9'/5(/$("$2 ($++*M*/$2 6/56'*205 65/

!"62o, 4*2*20$9"+"K$ 4* 7'()$2 7$#*/$2 *+ 754*+5 /$("5#$+ * "76*/25#$+ 4* +$

9'/5(/$("$ P*9*/"$#$D V$+ , (575 2* 4*2(/"9"3 *# *+ $#0*/"5/ 2*(("3#F 2' 0/$9$M5 *2

/*(5#5("45F *# G/$# 6$/0*F G/$("$2 $ +$ 4*U"#"("3# 4* +$2 9'/5(/$("$2 ($++*M*/$2 (575

$G*#0*2 4"2(/*("5#$+*2F 4*#0/5 4* *2A'*7$2 4* $G*#("$ "#2520*#"9+*2 6$/$ +$

)*/7O0"($ $/A'"0*(0'/$ P*9*/"$#$ 4* +$ 5/G$#"K$("3# 9'/5(/C0"($D

I<A-.G #?.36. 4 5. .8-30A050JK. /+5 +,-./0 

H$/$ *2052 452 $'05/*2F ("#(5 25# +$2 G*#*$+5GE$2 0*3/"($2 A'* 5/"*#0$# +$

$#0/565+5GE$ 4*+ *20$45J *+ *20'4"5 4* +$ 5/G$#"K$("3# 9'/5(/C0"($ 4* j*9*/F +$

4"1"2"3# *#0/* *20$45 , 25("*4$4 ("1"+ 4* ^/$72("F +$ "4*5+5GE$ , +52 $6$/$052

"4*5+3G"(52 4*+ *20$45 4* N+0)'22*/F +$ #5("3# 4* G'9*/7*#0$+"4$4 4* Q5'($'+0F ,

==\  !`H[nmF _D p jLNVZLT!LmF TD [0/**0 +*1*+ 9'/*$'(/$02 $#4 "#20"0'0"5#$+ "##51$0"5#J `76+*7*#0"#G

26*("$+- *4'($0"5# /*U5/7D Z$/1$/4 L4'($0"5#$+ T*1"*PD S5+D i\F c5 ;D H6D =\=-=:\  ==b `9E4*7D==: `9E4*7D

Page 40: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 40/61

 

U"#$+7*#0*F +$2 $41*/0*#("$2 (/E0"($2 4* H)"+"6 N9/$72F A'"*# )$ 2"45 2*h$+$45 65/

1$/"52 $'05/*2 (575 *+ 6/*('/25/ 4* +$ "#4$G$("3# $#0/565+3G"($ 4* +$2

7$#"U*20$("5#*2 *20$0$+*2=;<D

L# *+ *2(/"05 U'#4$("5#$+ Wc50$2 259/* +$ 4"U"('+0$4 4* *20'4"$/ $+ *20$45X 4*

=:bbF N9/$72 7*#("5#$ $+G'#$2 4* +$2 4"U"('+0$4*2 0*3/"($2 , 7*0545+3G"($2 4* +52

*20'4"52 *# 05/#5 $+ *20$45=;=D [*GI# 2' $/G'7*#05F *@"20*# 65/ +5 7*#52 0/*2

U5/7$2 4* 6*#2$/ *+ *20$45 (575 59M*05 4* *20'4"5J *+ *20$45 (575 "4*$ A'* $+'4*

$ +$2 *@6+"($("5#*2 +"9*/$+*2 , *20/'(0'/$+"20$2 4* (375 U'#("5#$ *+ 654*/ 65+E0"(5]

*+ *20$45 (575 2"20*7$ 5 +$ $6/5@"7$("3# $+ *20$45 (575 '# #*@5 6$+6$9+* 4* +$

6/C(0"($ , *20/'(0'/$ "#20"0'("5#$+ (*#0/$45 *# *+ G59"*/#5 (575 5/G$#"275 7C2 5

7*#52 *@0*#2"15] , *+ *20$45 (575 6/5,*(05 65+E0"(5 5 *20/'(0'/$ 4* +*G"0"7$("3#

A'* $+'4* $ 2' *@"20*#("$ #5 (575 +$ /*$+"4$4 A'* 2'(*4* 4*0/C2 4* '# 1*+5 (/*$45

6$/$ U$+2*$/ +$ /*$+"4$4 65+E0"($F 2"#5 (575 +$ 7C2($/$ 7"27$ A'* "76"4* A'*

1*$752 (375 2* /*$+"K$ +$ 6/C(0"($ 65+E0"($D N9/$72 7'*20/$ '# (576/57"25 (5#

*20$ I+0"7$ 4"7*#2"3#F (575 2* "+'20/$ $ (5#0"#'$("3#J

L+ *20$45 DDD #5 *2 '# 59M*05 2*7*M$#0* $+ 5E45 )'7$#5D c" 0$765(5*2 '# 59M*05 2*7*M$#0* $+ 7$0/"75#"5D L2 '# 59M*05 4* 0*/(*/

5/4*#F '# 6/5,*(05 "4*5+3G"(5D L2 6/"7*/5 , 6/"#("6$+ '# *M*/("("54* +*G"0"7$("3#DDD L+ *20$45F *# 2'7$F *2 '# "#0*#05 4* +5G/$/2'20*#05 6$/$F 5 05+*/$#("$ 4* +5 "#2565/0$9+* * "#05+*/$9+*F6/*2*#0C#452* (575 $+G5 4"U*/*#0* 4* 2E 7"275F *2 4*("/F457"#$("3# +*GE0"7$F 4*2"#0*/*2$4$122D

N *20$ 6/*5('6$("3# 65/ ('C+ *2 *+ 59M*05 4* *20'4"5 ('$#45 4*("752 A'*

*20'4"$752 W*+ *20$45X 4* 7$#*/$ $920/$(0$F *20* G/'65 4* $'05/*2 2'7$ '#$

4"2('2"3# 7*0545+3G"($ *# 05/#5 $ +$ 652"9"+"4$4 4* +$ 6/54'(("3# 4*+ *20$45 (575

4$05 *76E/"(5F 6$/0"*#45 4* A'* W*+ *20$45 #5 *2 '#$ (52$F *2 4*("/F A'* #5 *@"20*(575 0$+X=;>D N+ /*26*(05F V/5'"++50 6+$#0*$ +$2 2"G'"*#0*2 6/*G'#0$2 6$/$ 5/"*#0$/ +$

=;<  ^?HVNF ND p NTNBZNcNF [D V)* N#0)/565+5G, 5U 0)* [0$0*J N T*$4*/D 8@U5/4J &+$(oP*++ H'9+"2)"#GD ;<<gD  =;= N&TN_[F HD Y=:bbaD c50*2 5# 0)* 4"UU"('+0, 5U 20'4,"#G 0)* 20$0* Y=:\\aD L#J R5'/#$+ 5U Z"205/"($+[5("5+5G,D =:bbD S5+DF #5D =D 66D db-b:D

=;; N9/$72F 36D ."0F 6D b\D V/$4'(("3# 4"265#"9+* *#J )006Juu*2D2(/"94D(57u45(u:>d<<:;;uN9/$72-c50$2-[59/*-!$-B"U"('+0$4-4*-L20'4"$/-L+-L20$45=;> V/5'"++50F 36D ."0F 6 iD V/$4'(("3# 4"265#"9+* *#J)006JuuPPPDG55G+*D(57D(5u…)+†*2p5'06'0†2*$/()p2(+"*#0†62,-$9pA†!$‡$#0/565+5Gˆ.>ˆNB$‡4*+‡L20$45‡*#‡+$‡*/$‡4*‡+$‡G+59$+"K$("3#p5A†!$‡$#0/565+5Gˆ.>ˆNB$‡

4*+‡L20$45‡*#‡+$‡*/$‡4*‡+$‡G+59$+"K$("3#pG2x+†)6D>DD<"><"=:D=<<:D=<<:D<D=d=bD=D=D<D<D<D<D=bdD=bdD<M=D=D<DDD<D<DDD=(D=DK@(VK[08n;Lp69@†=p9$1†5#D;F5/D/xG(D/x6PD/xAUDpU6†db(*:(id>b((U:$9p96(+†>diggd;=p9"P†=<;ip9")†d:d

Page 41: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 41/61

 

"#4$G$("3# $#0/565+3G"($ 259/* *+ *20$45J zL2 *+ *20$45 '# W(5#(/*05-(5#(/*05XF

$+G5 A'* *20C W$)E $U'*/$X{ z8 *2 '# (5#(*605 #*(*2$/"5 6$/$ *#0*#4*/ $+G5 A'*

*20C $U'*/${ z8F '#$ 1*K 7C2F *2 '#$ "4*5+5GE$ A'* $,'4$ $ *#7$2($/$/ $+G5

4"U*/*#0* $++E $U'*/$F '#$ 6/50*(("3# 2"793+"($ 6$/$ *+ 654*/F 2" *25 U'*/$

652"9+*{=;iD

H$/$ $95/4$/ *2$2 6/*5('6$("5#*2F +$ $#0/565+5GE$ M'/E4"($ , 4*+ *20$45 2*

)$# 6/*5('6$45 65/ $#$+"K$/ +52 *U*(052 4* +$ $(("3# 6I9+"($ *# +$ 9$#$+"4$4 4* +$

1"4$ (50"4"$#$=;dD L2$2 592*/1$("5#*2 5/"*#0$4$2 65/ 7O05452 6/56"52 4* +$2

("*#("$2 25("$+*2 )$ ++*1$45 $ 1"2"9"+"K$/ *2$ 6/*2*#("$ 4*+ *20$45 *# +5 (50"4"$#5

(575 *+ $#03#"75 4* +$ "7$G*# P*9*/"$#$J *+ 654*/ *+ *20$45 *2 4*2$G/*G$45F

"#(5)*/*#0*F "//$("5#$+F 6*/25#$+"K$45F 6$/("$+"K$45 * "#U5/7$+D N2EF +52 )$++$KG52 4*

+52 $#0/563+5G52 r, #5 $#0/563+5G52r (576/57*0"452 (5# +$ '0"+"K$("3# 4*

7O05452 *0#5G/CU"(52 6$/$ 592*/1$/ *+ *20$45 *# 2'2 0*/7"#$("5#*2 ($6"+$/*2

2*h$+$# A'* +$ +3G"($ 4*+ *20$45 #5 59*4*(* $ 6$0/5#*2 +"#*$+*2 4* ($'2$+"4$4F 0$+ ,

(575 +5 2*h$+$9$ j*9*/D .575 +5 )$9E$ 7*#("5#$45 N9/$72F *+ *20$45 #5 *2 '#

59M*05 '#"0$/"5 , (5)*/*#0* A'* 6/*(*4* $ 7$#"U*20$("5#*2 (5#(/*0$2 , 6+$#*$4$2]

*+ *20$45 *2 '# (5#M'#05 4* 6/5(*252 4*2'#"452 , $/9"0/$/"52 A'* (5#20/',*# *+

*M*/("("5 4* G59"*/#5=;gD

H$/0"*#45 4* *2$ 9$2*F , 4*2$//5++$#45 +$2 "#0'"("5#*2 4* N9/$72F 1$/"52

$#0/563+5G52 )$# 6/56'*205 W4*2$G/*G$/X *+ *20$45 (575 59M*05 4* *20'4"5D B*#0/5

4*+ "76'+25 $#0/565+3G"(5F W4*2$G/*G$/X +$2 6/C(0"($2 6I9+"($2 A'* /*(5#5(*752

9$M5 +$ U$()$4$ U"(0"("$ 4*+ *20$45 "76+"($ *20'4"$/ +$2 /'0"#$2 , 6/C(0"($2 A'*

/*(5#5(*752 (575 5U"("$+*2 *# 7E#"75 0/*2 #"1*+*2J Y"a +$2 (5#*@"5#*2 4* *2$2

7$#"U*20$("5#*2 (5# U+'M52 4* 654*/ A'* 4*295/4$# +52 +E7"0*2 G*5G/CU"(52 4*+

*20$45-#$("3# 4*#0/5 4* 4"#C7"($2 0/$#2#$("5#$+*2 , G+59$+*2  =;\ ] Y""a +$2

7$#"U*20$("5#*2 (5#(/*0$2 4* +5 6I9+"(5 *# *+ C79"05 4* +5 +5($+F /*265#4"*#45 $ +$

6/*G'#0$ A'O , A'"O# 6*/("9"752 (575 5U"("$+ *# #'*20/$2 "#0*/$(("5#*2 '2'$+*2] ,

=;i `9E4*7D=;d L2052 *U*(052 "#(+',*#J Y"a '# &3&>+0 B& $6%5$*6&(+0, *205 *2F +$ 6/54'(("3# 4* 2'M*052 "#4"1"4'$+"K$452F$057"K$452 75+4*$452 , 754*+$452 6$/$ 2' G59"*/#5 (575 6$/0* 4* '# W6I9+"(5X "#4"U*/*#("$45 6*/5*26*(EU"(5] Y""a '# &3&>+0 B& 6B&(+636>$>6G( 5 /*$+"#*$7"*#05 4* +$2 2'9M*0"1"4$4*2 $057"K$4$2 $ +5 +$/G5 4* +E#*$2(5+*(0"1$2 4*#0/5 4* +$2 ('$+*2 +52 "#4"1"4'52 2* /*(5#5K($# $ 2E 7"2752 (575 "G'$+*2 $ 50/52] Y"""a '#  &3&>+0 B&

5&)67656B$B F *2 4*("/F +$ 6/54'(("3# 0$#05 4* '# +*#G'$M* (575 4* '# 2$9*/ 6$/$ *+ G59"*/#5 , )*//$7"*#0$2*76E/"($2 A'* (+$2"U"A'*# , /*G'+*# (5+*(0"1"4$4*2] , Y"1a '# &3&>+0 B& &%Q$>6$56A$>6G(F *205 *2F +$ 6/54'(("3# 4*

+E7"0*2 , M'/"24"(("5#*2D L20* *#2$,5 *2 '#$ U5/7'+$("3# *@6+5/$05/"$ 4* *20$ *20/$0*G"$ YVT8?`!!8VF 36D ("0DaD=;g N&TN_[F 36D ("0F 6D b=D=;\ ^?HVNF 36D ("0D] [N!B`S`NF 36D ("0D]VT8?`!!8cVF 36D ("0D

Page 42: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 42/61

 

Y"""a +$2 "7CG*#*2F *@6*/"*#("$2 , /*6/*2*#0$("5#*2 A'* (5#20/',*# +52 2'M*052 *# +$

*@6*/"*#("$ (50"4"$#$ 4* +5 6I9+"(5F 5 +$ /*26'*20$ $ +$ 6/*G'#0$ $(*/($ 4* A'O 6$2$

('$#45 "#0*/$(0'$752 (5# *25 A'* /*(5#5(*752 (575 6I9+"(5=;bD

C+8+- > (4 4%&-$<$($?A4 '+( +,&4'$

L+ 4"C+5G5 *#0/* +$ $#0/565+5GE$ 4*+ *20$45 , *+ ($#5# P*9*/"$#5 4* +*(0'/$

4* +$ 5/G$#"K$("3# 9'/5(/C0"($ *2 $6$2"5#$#0*D L@"20*# $+ 7*#52 ("#(5 (5#0/$20*2

*#0/* *20$2 452 "#0*/6/*0$("5#*2D

H/"7*/5F +$ $#0/565+5GE$ 4*+ *20$45 *#U$0"K$ (375 *+ *20$45 '0"+"K$ +$2

U5/7$2 /$("5#$+*2 (575 )*//$7"*#0$ 4* +*G"0"7$("3#D Z$9"*#45 45('7*#0$45

7*4"$#0* 6/5(*252 *0#5G/CU"(52 A'* *+ *20$45 2* 7$0*/"$+"K$ 4* 7$#*/$ $057"K$4$

* "#(5)*/*#0* 7*4"$#0* +$ 6/54'(("3# 4* 45('7*#052F /*G"20/52F *20$4E20"($2F

5U"("52F 6/C(0"($2F "#0*/1*#("5#*2F /"0'$+*2 4*25/4*#$452 , 4"2('/252 A'* ("/('+$#

65/ +52 *2(*#$/"52 6I9+"(52F +$ $#0/565+5GE$ 4*+ *20$45 0$79"O# *1"4*#("$ +$

0*#2"3# *#0/* *2$ U/$G7*#0$/"*4$4 , +$ $6$/*#0* W'#"4$4X 4*+ *20$45D H$/$ +52

$'05/*2 A'* 4*2$//5++$# 0/$9$M52 *76E/"(52F *2$2 7$#"U*20$("5#*2 4*25/4*#$4$2 ,

$79"G'$2 2* "#2(/"9*# *# +$2 U5/7$2 W/$("5#$+*2X 4* +$2 9'/5(/$("$2 P*9*/"$#$2F

(5#20"0',*#45 +$2 U5/7$+"4$4*2 65/ 7*4"5 4* +52 ('$+*2 *+ *20$45 2* +*G"0"7$=;:D

[*G'#45F $4*7C2 4* 2*h$+$/ +$ 4"26*/2"3# G*5G/CU"($ , +$ U$+0$ 4* '#"4$4 4*+

$6$/$05 $47"#"20/$0"15 , 4* 2'2 U'#("5#*2 /*G'+$45/$2 , 4"2("6+"#$/"$2 (575

*+*7*#052 (5#20"0'0"152 4*+ *M*/("("5 4*+ 654*/ 6I9+"(5=><F +$ $#0/565+5GE$ 4*+

*20$45 ++$7$ +$ $0*#("3# $(*/($ 4* A'* +$2 7$#"U*20$("5#*2 "//$("5#$+*2 , ($30"($2

4*+ G59"*/#5 7"275 #5 25# 2E#057$2 4* 2' ($/C(0*/ U$++"45F 4O9"+ 5 $0/$2$45F 0$+ ,

(575 +5 )$ 2*h$+$45 9'*#$ 6$/0* 4* +$ +"0*/$0'/$ 259/* *20$452 U$++"452 ,

U/$($2$452=>=D H5/ *+ (5#0/$/"5F *20$2 "7CG*#*2 ($30"($2 , U$#0$2"52$2 25# (*#0/$+*2

, (5#20"0'0"1$2 4*+ *M*/("("5 4*+ 654*/ 4* *20$45D H$/$ 1$/"52 $'05/*2 A'* $6+"($# +$

=;b `9E4*7D=;: !LN!F 36D ("0D=>< Q8?.N?!VF =:b<F 36D ("0D=>= _8c.NBN-T8NF HD L+ U*#37*#5 4* +$ 4*9"+"4$4 , *+ U/$($25 4*+ *20$45J ?# 4*9$0* "#(5#(+'25 ,

2526*()525 s*20'4"5 6/*+"7"#$/tD L#J T8V&LT^F T59*/0 `DF *0 C+D :0% 4%+$B0% 3$556B0% 0 32$>$%$B0%R =( B&7$+&6(>0(>5=%0 ? %0%Q&>.0%0D &5G50CDJ ?#"1*/2"4$4 4* +52 N#4*2F `#20"0'05 H*#2$/F ["G+5 4*+ Z579/* L4"05/*2F ;<<\D66D ;=-=d<D

Page 43: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 43/61

 

592*/1$("3# *0#5G/CU"($ 6$/$ /*1*+$/ +$2 4"20"#0$2 6/*2*#("$2 4* +5 6I9+"(5F *2

M'20$7*#0* 7*4"$#0* +$ "+*G"9"+"4$4 4* +$2 6/C(0"($2 * "#U5/7$("5#*2 5U"("$+*2 A'* *+

*20$45 2* )$(* 6/*2*#0* , *2 /*(5#5("45 *# +$ 1"4$ (50"4"$#$ 4* +52 ("'4$4$#52F ,$

#5 (575 '# *#0* '#"0$/"5F "#7$0*/"$+ , $920/$(05F 65/ U'*/$ , 65/ *#("7$ #'*20/5

6$/$ 4$/#52 6/50*(("3#F 2"#5 (575 '#$ *@6*/"*#("$ (5#(/*0$ 4* "#0*//*+$("3#

4"$/"$F 4* #*G5("$("3# , U5/(*M*5F A'* 2* 7'*1* 2"7'+0C#*$7*#0* *#0/* 6/50*(05/$

, $7*#$K$#0*=>;D

V*/(*/5F +*M52 4* 6/54'("/ '#$ /$("5#$+"4$4 259/* *+ *20$45F +$2 0O(#"($2 5

0C(0"($2 4* G59"*/#5 (/*$# U$#0$2E$2F 7"*452 , *@6*(0$0"1$2 U'#4$7*#0$+7*#0*

"+'25/"$2D L205 1"2"9"+"K$ A'* +$ 56*/$("3# 4*+ *20$45 5('//* 7*4"$#0* /*+$("5#*2

6*/25#$+"K$4$2F 2"#G'+$/*2F "#U5/7$+*2F "#*20$9+*2 , 4"2(5#0"#'$2F , #5 *# *+ 7$/(5

4*+ 2*G'"7"*#05 4* 6/5(*4"7"*#052 U5/7$+*2 (575 +5 2*h$+$ *+ ($#5# P*9*/"$#5D

c5 *@"20*# (5#0*#"452 4*0*/7"#$452 4* +52 6/5(*252 4* +$ $47"#"20/$("3# #"

0C(0"($2 4* G59"*/#5 '#E15($2] 65/ *+ (5#0/$/"5F +52 6/5(*4"7"*#052 4*+ G59"*/#5

25# "#4*0*/7"#$452F $79"G'52F #5 ($'2$+*2F 2'9M*0"152 , $/9"0/$/"52=>>D

.'$/05F , /*+$("5#$45 (5# *+ *+*7*#05 $#0*/"5/F +$ $(("3# 6I9+"($ ($/*(* 4*

59M*0"152 4*U"#"452 5 6+$#*2 4* +$/G5 6+$K5D H$/$ $'05/*2 (575 B$2F +$2 #5/7$2 A'*

/*G'+$# +$ $(("3# 4*+ *20$45 #5 25+5 /*2'+0$# "+*G"9+*2 6$/$ +$2 659+$("5#*2

7$/G"#$+*2F 2"#5 A'* +52 U'#("5#$/"52 *#($/G$452 4* "76+*7*#0$/+$2 0"*#*#

6/59+*7$2 6$/$ "#0*/6/*0$/+$2=>iD L# *20* 2*#0"45F +$2 6/C(0"($2 4*+ *20$45 /*2'+0$#

"+*G"9+*2 #5 25+5 6$/$ +52 ("'4$4$#52 (57'#*2F 2"#5 6$/$ +52 6/56"52 U'#("5#$/"52

A'* +$ (5#U5/7$#F A'* 2"*76/* 0"*#*# /*26'*20$2 $79"1$+*#0*2 U/*#0* $ 2'2

U'#("5#*2F 2'2 /*+$("5#*2 (5# '#$ *2U*/$ (*#0/$+ 4*+ 654*/ , *+ $+($#(* 4* 2'

$(0"1"4$4 *# ('$#05 $ '#5 5 1$/"52 59M*0"152 4*0*/7"#$452D L++52 25+5 W)$(*# 2'

0/$9$M5F 5 )$(*# (575 2" )"("*/$# 2' 0/$9$M5[ =>dO 

}'"#05F +*M52 4* 2*/ '#$ 5/G$#"K$("3# 2"#G'+$/F *20C0"($F $65+E0"($ , #*'0/$+F +$

5/G$#"K$("3# 9'/5(/C0"($ 6'*4* 2*/ 751"+"K$4$ , (5#20/'"4$ (575 59M*05 4* +'()$

65+E0"($ , *2(*#$/"5 6*/7$#*#0* 4* (5#U+"(05D !$ 6/54'(("3# 4*+ *20$45 G*#*/$

G$#$45/*2 , 6*/4*45/*2 4* 7$#*/$ (5#0"#G*#0* 4*#0/5 4* 2' /5+ $79"1$+*#0* (575

=>; BN[ p H88!LF 36D ("0DF 6D =<D=>> c?`RVLcF 36D ("0DF 6D ;==D

=>i BN[F SD V)* 2"G#$0'/* 5U 0)* 20$0*J V)* 6$/$45@ 5U 0)* "++*G"9"+"0,D L#J BN[ p H88!LF 36D ("0DF 66D ;;d-;d;D=>d !LN!F 36D ("0F 6D i;D

Page 44: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 44/61

 

5/G$#"K$("3# 5 7C2($/$ "4*5+3G"($=>gF , +$ *20$9"+"K$("3# 4* 2'2 /*6/*2*#0$("5#*2

U/*#0* $ G/'652 (5#(/*052 4* 659+$("3# *2 '# 59M*05 6*/7$#*#0* 4* #*G5("$("3# *#

*+ A'* *+ ("'4$4$#5 "#0*/$(0I$ 4* 7$#*/$ 4"U*/*#0* , (5# /*2'+0$452 (5#0"#G*#0*2

U/*#0* $+ U'#("5#$/"5=>\D N2EF 6$/$ 6*/25#$2 2"7"+$/*2F *# *+ 7"275 +'G$/ , (5# '#$2

(5#4"("5#*2 25("5*(5#37"($2 *A'"6$/$9+*2F *+ *20$45 6'*4* $6$/*(*/ (575 '#

6/51**45/ G*#*/525F '# +$4/3# 7*#0"/525 5 '# "79O("+ "#(576*0*#0*=>bD

2( +;+-:6:6$ +&%$?-B@6:$ '+ D*<&4 > #E4-.4

L# *20* 7$/(5F ^'60$ , [)$/7$F *# @507$56A$+60( $(B /0%+>050(6$5 8+$+&% 

'0"+"K$# *+ *20$45 652(5+5#"$+ "#4"5 6$/$ "4*#0"U"($/ +$2 6$/0"('+$/"4$4*2 4* +$2

(5#20/'(("3# 4*+ *20$45 9$M5 +$ *0"A'*0$ 4*+ #*5+"9*/$+"275F *20'4"$#45 452

6/5G/$7$2 4* G59"*/#5 (5#(/*052J `#0*G/$0*4 .)"+4 B*1*+567*#0 [*/1"(*2 Y`.B[F

[*/1"("52 "#0*G/$452 4* 4*2$//5++5 "#U$#0"+a , *+ 6/5G/$7$ _$)"+$ [$7$o)$

Y_'M*/*2 )$9+$#45 (5# 15(*2 "G'$+*2aF $7952 (5# +$ U"#$#("$("3# 4*+ G59"*/#5

$6$+$#($4$ (5# *76/O20"052 4* 5/G$#"2752 7'+0"+$0*/$+*2 4* (/O4"05D L20* $/0E('+5

7'*20/$ (375 +$2 $6$/"("5#*2 4*+ *20$45 *# +$ 1"4$ 4* +52 ("'4$4$#52 6$2$# 65/

$/0"('+$("5#*2 (576+*M$2 *#0/* *2A'*7$2 4* 4*2$//5++5F 754*+52 *(5#37"(52F

4"2*h52 6/*("252 4* 65+E0"($2 25("$+*2 , 2' 6$/0"('+$/ "76+*7*#0$("3# 65/ +$2

9'/5(/$("$2 ($++*M*/$2 +5($+*2D

!$ *20/'(0'/$ 4* +52 6/5G/$7$2 $#$+"K$452 *2 4"U*/*#0*J *+ 6/"7*/5 *20C

*#U5($45 *# +$ 6/51"2"3# 4* /*('/252 4* 9"*#*20$/ 6$/$ +$ "#U$#("$ 4*#0/5 *# '#

*2A'*7$ (+C2"(5 4* 9"*#*20$/ , *+ 2*G'#45 *20C (*#0/$45 *# *+ *7654*/$7"*#05

U*7*#"#5F (575 '# *2A'*7$ 4* $'05-G59"*/#5 0E6"(5 4* +$ G'9*/#$7*#0$+"4$4

#*5+"9*/$+=>:D N 6*2$/ 4* *205F +52 $'05/*2 7'*20/$# (375 *+ *20$45 2* 6/54'(* *#

=>g &?.ZL!m `DF !D B*/*()52 ‡ _"G/$#0*2J N0/$6$452 *# +$2 U/5#0*/$2D L20'4"5 4* ($25 4* +$ Q'#4$("3#L26*/$#K$ , +$ H+$0$U5/7$ [5("$+ ZLT_L[D L#J N!S`NT ^NT.lNF Z*+*#$ Y(55/4DaD H*/26*(0"1$2(5#0*765/C#*$2 4* +$ "#1*20"G$("3# M'/E4"($D &5G50CDJ H'9+"($("5#*2 ?#"$#4*2F ;<=;] ^?HVNF p [ZNT_NF36D ("0D=>\ `9E4*7D=>b ^?HVN p [ZNT_ND ;<<gF 36D ("0D=>: !52 $'05/*2 2* /*U"*/*# $ +52 6/5G/$7$2 $#$+"K$452 (575 *M*76+"U"($("5#*2 4* +$ 4"(5057E$ *#0/*9"*#*20$/ U/*#0* $ *7654*/$7"*#05D &$M5 +$ *0"A'*0$ 4*+ 9"*#*20$/ 2* 5/G$#"K$# +$2 0/$#2$(("5#*2 0E6"($2 4* +$65+E0"($ 25("$+ *#0*#4"4$2 (575 '#$2 6/*20$("5#*2 59+"G$05/"$2 4*+ *20$45 )$("$ +52 ("'4$4$#52 4*#0/5 4* '#*2A'*7$ 4* ("'4$4$#E$ 25("$+ Y_NT[ZN!!F 36D ("0DaD L# +$ +E#*$ (5#25+"4$4$ *# +52 $/0E('+52 4* $#C+"2"2 4*65+E0"($2 4* *A'"4$4 4* GO#*/5 /*$+"K$452 65/ [)$/7$F +52 $'05/*2 ($/$(0*/"K$# +52 6/5G/$7$2 4**7654*/$7"*#05 (575 '#$ (+C2"($ 7*4"4$ 4* +$ G'9*/#$7*#0$+"4$4 #*5+"9*/$+ A'* (5+5($ *# +$ $G*#("$ , +$

$(("3# 4* +52 "#4"1"4'52 +$2 )*//$7*"#0$2 6$/$ +$ (5#2*('2"3# 4* +$2 6/*20$("5#*2 25("$+*2 9C2"($2D N2EF7"*#0/$2 6/5G/$7$2 (575 *+ `.B[ *#0/*G$# /*('/252F +52 6/5G/$7$2 (*#0/$452 *# *+ *7654*/$7"*#05F (575 *+_$)"+$ [$7$o)$F *#0/*G$# *2A'*7$2 4* ($6$("0$("3#F (575 '#$ 7$#*/$ 4* 4*2$//5++$/ 65+E0"($2 25("$+*2 (5#

Page 45: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 45/61

 

+$2 "#0*/$(("5#*2 2"#G'+$/*2 A'* +52 U'#("5#$/"52 , +$2 /*6/*2*#0$("5#*2 4*+ *20$45

G*#*/$# (5# +52 ("'4$4$#52F "#0*/$(("5#*2 A'* *20C# $U*(0$4$2 65/ 4*0*/7"#$452

$//*G+52 "#20"0'("5#$+*2 *# +52 6/5G/$7$2 4* 4*2$//5++5F *+ /5+ 4*+ 9"*#*20$/ , *+

$0*//"K$M* 4*+ #*5+"9*/$+"275 *# *26$("52 25("$+*2 4*0*/7"#$452D L# *2$ 7*4"4$F

6/5G/$7$2 A'* 6$/*(*# 56'*2052 *# 2' U5/7'+$("3# 6/54'(*# /*$+"4$4*2 ,

*@6*/"*#("$2 *A'"6$/$9+*2 4* +5 6I9+"(5 6$/$ +52 '2'$/"52F 4*#0/5 4*

2'6*/652"("5#*2 (576+*M$2 *#0/* 65+E0"($ *(5#37"($F *20/'(0'/$ 25("$+F 4"2*h5

"#20"0'("5#$+ , 6/C(0"($2 , /*6/*2*#0$("5#*2 (50"4"$#$2 4* +5 6I9+"(5D

L+ 0*@05 7*#("5#$ 1$/"52 *+*7*#052 "765/0$#0*2 6$/$ *+ $#C+"2"2 4* +$

$#0/565+5GE$ 4*+ *20$45J Y"a *+ *20$45 *2 /*(5#5("45 (575 '# $/0*U$(05 ('+0'/$+ A'*

2* (5#20/',* *# *+ (5#0$(05 4"$/"5 4* U'#("5#$/"52F /*6/*2*#0$("5#*2 4*+ *20$45 ,

("'4$4$#52] Y""a +$2 6/C(0"($2 4* +$ 1"4$ (50"4"$#$ 592*/1$4$2 2* $#$+"K$# 4*24* *+

6'#05 4* 1"20$ 4* +$ G'9*/#$7*#0$+"4$4 #*5+"9*/$+F *#0*#4"4$ (575 +$2 0C(0"($2 4*

457"#$("3#F 4"2("6+"#$ , $'05G59"*/#5 Y6/C(0"($2 (5#2"G5 7"275F 6/C(0"($2 4* 2Ea 

A'* 25# '0"+"K$4$2 6$/$ +5G/$/ 4*0*/7"#$452 59M*0"152 /*+$("5#$452 (5# 7*4"4$2

$7"G$9+*2 , *@6$#2"1$2 4*+ 7*/($45=i<] Y"""a +52 6/5G/$7$2 4* 4*2$//5++5 , +52

4"20"#052 *2A'*7$2 4* *#0/*G$ 4* 9"*#*20$/ 25# /*G+$2 4* U5#45 A'* 4*0*/7"#$#

(375 2* 6/54'(* *+ *20$45 *# *+ (5#0$(05 (5# +52 ("'4$4$#52 4*#0/5 4* 6/5G/$7$2

(5#(/*052 A'* /*G'+$# +$ *#0/*G$ 4* 6/51"2"5#*2 25("$+*2 5 *+ *7654*/$7"*#05

(575 *2A'*7$ #*5+"9*/$+ 4* *#0/*G$ 4* 9"*#*20$/] Y"1a +$2 65+E0"($2 25("$+*2

(5#2*/1$45/$2 2* (5#(*#0/$# *# +$ 7'M*/ , +$ U$7"+"$ (575 4"2652"0"152 4*

4"20/"9'("3# 4* 9"*#*20$/D L2$ (+$2* 4* 65+E0"($2 25("$+*2 *2(5#4*# +$2 /*G+$2 4*

U5#45 /*+$0"1$2 $+ 0/$9$M5 4* ('"4$45F A'* 52('/*(*# +$ 4"20/"9'("3# "#*A'"0$0"1$

A'* *M*/(* *+ *20$45 U/*#0* $ +$ ($/G$ 4* 0/$9$M5 /*6/54'(0"15 *#0/*G$45 $ +$ 7'M*/

*# U5/7$ 4* 65+E0"($ 25("$+=i=D

L# *20* 7$/(5F +52 $'05/*2 $#$+"K$# (375 *+ *20$45 "#4"5 652(5+5#"$+ )$ 2"45

0/$#2U5/7$45 4'/$#0* +$ */$ 4* +$ G'9*/#$7*#0$+"4$4 #*5+"9*/$+D _C2 A'* 2* '#

7*/5 6/51**45/ 4* /*('/252 4* 9"*#*20$/F +52 6/5G/$7$2 4* 4*2$//5++5 *# +$ `#4"$

7', 65($ "#1*/2"5# 6/*2'6'*20$+ 4* +52 G59"*/#52D L# (5#2*('*#("$F +52 *2A'*7$2 4* *7654*/$7"*#05/*2'+0$# $(5/4*2 (5# +$ $G*#4$ #*5+"9*/$+ 4* G59"*/#52 6*A'*h52 , *2A'*7$2 4* (576*0*0"1"4$4 9$2$452 *# *+7*/($45D "#$%& [ZNT_NF N/$4)$#$D !5G"(2 5U L765P*/7*#0J B*1*+567*#0F ^*#4*/F $#4 ^51*/#$#(* "#c*5+"9*/$+ `#4"$D ;<<bD B"1"2"5# `` Q$('+0, H'9+"($0"5#2D H$6*/ i>D)006JuuP*22()5+$/DP*2+*,$#D*4'u4"1;U$(6'92ui>

=i< H$/$ Q5'($'+0F +$ WG'9*/#$7*#0$+"4$4X *2 *+ (5#M'#05 4* "#20"0'("5#*2F 6/5(*4"7"*#052F 4"2('/252F/$("5#$+"4$4*2 , 0C(0"($2 A'* 6*/7"0*# *+ *M*/("("5 4*+ 654*/ 4* G59"*/#5D Q8?.N?!VF =:b<D 36D ("0D=i= N!S`NTF 36D ("0] 8T!8QQF 36D ("0] [ZN_`TF 36D ("0D

Page 46: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 46/61

 

)$# ++*1$45 $+ *20$45 $ M'G$/ '# /5+ 4* U$("+"0$45/ *# +52 6/5G/$7$2 4*

*7654*/$7"*#05F 4*#0/5 4* '#$ #'*1$ (5#U"G'/$("3# 4*+ #*5+"9*/$+"275 A'*

/*(5#5(* $+ *20$45 (575 '# $G*#0* 6/50$G3#"(5 *# +52 6/5(*252 4* 4*2$//5++5=i;D

H*/5 +$ 6/*5('6$("3# 65/ *+ *7654*/$7"*#05 #5 "76+"($ A'*F 65/ *M*76+5F *+ 0*7$

4* +$ 659/*K$ )$,$ 6$2$45 $ '# 2*G'#45 6+$#5D L20* 0*7$ , *+ 4* +$2 6/51"2"5#*2

25("$+*2 *20C#F 4*24* )$(* 7C2 4* 4"*K $h52F *# *+ (*#0/5 4* +$ $G*#4$ 4*

4*2$//5++5=i>D ["# *79$/G5F $)5/$ *+ #'*15 *20$45 #*5+"9*/$+ 4*2$//5++"20$ 9'2($

650*#("$/ +52 *2(*#$/"52 4* $,'4$ U57*#0$45 +$2 *20/$0*G"$2 4* (576*0"0"1"4$4 4*+

7*/($45 *# +'G$/ 4* 4*2$//5++$/ 4*6*#4*#("$2 4* +$2 6/51"2"5#*2 6I9+"($2=iiD L#

*20* 2*#0"45F `.B[ , _$)"+$ [$7$o),$ 25# 6/5G/$7$2 4* G59"*/#5 A'* 0/$9$M$#

6$/$ G/'652 2"7"+$/*2 4* 7'M*/*2 9*#*U"("$/"$2 *# *+ C79"05 +5($+F 6*/5 25#

4*2$//5++$452 *# 4"20"#052 757*#052 4* +$ G+59$+"K$("3#F /*6/*2*#0$#45 4"20"#0$2

$G*#4$2 4* 65+E0"($ 6I9+"($ #$("5#$+F (5# *20/'(0'/$2 5/G$#"K$("5#$+*2F *20/$0*G"$2

, 59M*0"152 4"2E7"+*2D

H*2* $ *++5F *+ $#C+"2"2 *0#5G/CU"(5 /*$+"K$45 65/ +52 $'05/*2 7'*20/$ (375

+$2 6/C(0"($2 (50"4"$#$2 *# *+ 6+$#5 +5($+ G*#*/$# /*6/*2*#0$("5#*2 2"7"+$/*2 4* +5

6I9+"(5 4*#0/5 4* +$2 1"4$2 4* +52 ("'4$4$#52u'2'$/"52D L20$2 /*6/*2*#0$("5#*2

25# '#$ (5#20/'(("3# ('+0'/$+ (576+*M$D ?#5 4* +52 *+*7*#052 A'* "#0*/1"*#*# *#

*++$ 25# +$2 U5/7$2 UE2"($2 *# +$2 A'* *+ *20$45 $6$/*(* *# +$ 1"4$ 4* +52 ("'4$4$#52J

0/$9$M$45/ 15+'#0$/"5F 0/$9$M$45/ 25("$+F *#('*20$45/F 6/5U*25/F 1*)E('+5 5U"("$+F

5U"("5F +5G5F 9$#4*/$F (*#25F 6/*G'#0$F #579/*F 45('7*#05=idD

!52 $'05/*2 2*h$+$# A'* *20$2 6*/(*6("5#*2 25# "765/0$#0*2 2" 0*#*752 *#

('*#0$ A'* +$ 7$,5/E$ 4* +$2 6*/25#$2 A'* "76+*7*#0$# *2052 6/5G/$7$2 25("$+*2

*# `#4"$ #5 0"*#*# #"#GI# 1E#('+5 WU5/7$+X (5# *+ *20$45J #5 25# (5#2"4*/$452

*76+*$452 4* +$ $47"#"20/$("3# $ 6*2$/ 4* A'* 0/$9$M$# 6$/$ '# 6/5G/$7$

U"#$#("$45 65/ *+ G59"*/#5 "#4"5D L# 0*/7"#52 7$0*/"$+*2F *20$2 6*/25#$2 A'*

6*/("9"752 (575 *+ *20$45 0"*#*# '# (5#0/$05 $ 0O/7"#5 U"M5 , /*("9*# )5#5/$/"52F

$ 6*2$/ 4* A'* #5 0"*#*# *+ *20$0'2 4* U'#("5#$/"52F #5 *20C# (59"M$452 65/ #"#GI#

=i; N!S`NTF ZDD H5+E0"($ 25("$+ , #'*15 *20$45 4* 4*2$//5++5J L+ ($25 4* .5+579"$ Y*# 6/5(*25 4* *4"("3#a]VT?&LnF B$1"4 p [NcV8[F q+1$/5 Y*42DaD 36D ("0D ;<<g] VT?&LnF B$1"4D B*1*+567*#0 [0$0*2 $#4 0)* !*G$+8/4*/J V5P$/42 $ c*P H5+"0"($+ L(5#57, 5# B*1*+567*#0 $#4 !$PD B"265#"9+* *#J  )006JuuP$G*DP"2(D*4'u'6+5$42uj5/o"#Gˆ;<H$6*/2ucHLBˆ;<pˆ;<!$Pˆ;<c51ˆ;<;<<bD64UD sc50*#G5 7C2 4$052tD=i> !N_H`[F N#4/*$D B*2$UE52 (5#(*60'$+*2 6$/$ +$ H5+E0"($ 4* H/50*(("3# [5("$+ U/*#0* $ +$ 659/*K$ *#

.5+579"$D L#J T*1"20$ 4* L20'4"52 [5("$+*2D ;<==D c5D i=F 66D =<\-=;=D=ii ^?HVN p [ZNT_NF 36D ("0D=id `9E4*7D

Page 47: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 47/61

 

*2A'*7$ 4* 2*G'/"4$4 25("$+ #" 0"*#*# +52 9*#*U"("52 +$95/$+*2 1"#('+$452 $

0/$9$M$/ 6$/$ '#$ 5/G$#"K$("3# 6I9+"($=igD !5 7C2 "#0*/*2$#0* *2 A'* *2052 7"2752

U'#("5#$/"52 '0"+"K$# 4* 7$#*/$ *20/$0OG"($ 2' 6*/0*#*#("$ 5 #5 $ +$ 5/G$#"K$("3#

6I9+"($J (+$/$7*#0* *++52 '2$# 0O(#"($2 , 0C(0"($2 4* G59"*/#5 6$/$ *M*('0$/ 2'

+$95/ *# +$ 1"4$ (50"4"$#$ 6*/5 '2'$+7*#0* 9'2($# 4"25("$/2* 4*+ G59"*/#5 (575

7*4"4$ "#20/'7*#0$+] #*(*2"0$# 4"20$#("$ 4*+ *20$45 6$/$ 654*/ (/"0"($/+5=i\D

B* +$ 7"27$ 7$#*/$F +$ 6*/(*6("3# 4* 6*/0*#*#("$ $ +$ 5/G$#"K$("3#

9'/5(/C0"($ #5 *20C 7*4"$4$ 65/ #"#GI# 6/5(*4"7"*#05 /$("5#$+ 4* (576*0*#("$2

/*+$("5#$45 (5# +$ "4*$ P*9*/"$#$ 4* 9'/5(/$("$2D H$/$ +$2 9*#*U"("$/"$2 4* *2052

6/5G/$7$2F *2 U'#("5#$/"5 4*+ *20$45 0545 $A'*+ A'* 2* 751"+"(* *# *+ ($//5 5U"("$+

4*+ G59"*/#5F , 2' "765/0$#("$ 4*#0/5 4* +$ M*/$/A'E$ 9'/5(/C0"($ 9C2"($7*#0* 1$ $

*20$/ 4$4$ 65/ +$ ($+"4$4 , +'M5 A'* 4*0*#0* *+  Z&&Q 5U"("$+=ibD

2( +,&4'$ %+?$:64'$-F +%&-+?4 '+ 8+%+@6:6$,3 -+?4&+$ > +.<$'+-4.6+%&$

?# *+*7*#05 *+*7*#05 "765/0$#0* 6$/$ $#$+"K$/ /*26*(05 $ +$ (50"4"$#"4$4

4* +5 6I9+"(5 *# +$ 1"4$ 4* +52 ("'4$4$#52 0"*#* A'* 1*/ (5# A'O *20C *# M'*G5 *# *+

505/G$7"*#05 4* 9*#*U"("5 4* ($4$ 6/5G/$7$ $#$+"K$45D L# *2$ 7*4"4$F 4*#0/5 4*+

[$7$o),$ _$)"+$F (575 6/5G/$7$ 25("$+ $#$+"K$45 65/ ^'60$ , [)$/7$F +$

$6/5@"7$("3# 4*+ *20$45 A'* 0"*#*# +52 ("'4$4$#52 *20C E#0"7$7*#0* +"G$4$ (5# +$

(50"4"$#"4$4 4* +$2 7'M*/*2 A'* 9'2($# $((*4*/ $ O+D .'$#45 *++$2 /*G$0*$# (5# +52

9'/3(/$0$2 ($++*M*/52 *# 05/#5 $ 6/51"2"5#*2 25("$+*2 6$/$ +$ U$7"+"$F *2$

0/$#2$(("3# 2* 1* $U*(0$4$ 65/ +$2 #5/7$2 4* U5#45 A'* 4*+*G$# *# +$ 7'M*/F 2"#

1$+5/$("3# *(5#37"($F *+ 0/$9$M5 4* ('"4$45 *# *+ )5G$/ =i: D L2* *2(*#$/"5

#5/7$0"15 0"*#* *#05#(*2 *U*(052 (5#(/*052 *# *+ ($765 9'/5(/C0"(5 4*

4"20/"9'("3# , 4*0*/7"#$ *+ 652"("5#$7"*#05 4* +$2 7'M*/*2 *# *+ ($765 4*

#*G5("$("3# *26*(EU"(5D !$ 7$#*/$ *# A'* *++$2 *@6*/"7*#0$# *+ *20$45 *# +52

*2(*#$/"52 25("$+*2 (5#(/*052 1$ $ 6$2$/ *#05#(*2 65/ +52 4"20"#052 "#0*/*2*2 A'*

0"*#*# /*26*(05 $+ 0/$9$M5 4* ('"4$45F *+ "#0*/O2 4* "#(5/65/$/2* $+ 7*/($45F 2'

*#0/*#$7"*#05 +$95/$+F *#0/* 50/52=d<D L# *2$ 7*4"4$F 4*#0/5 4* *2* 7$/(5 A'*

#'#($ 1*752 , A'* 25+*752 "G#5/$/ ('$#45 9'2($752 $+ *20$45F O+ 7"275 6'*4*

=ig `9E4DF 6D ;bdD=i\ `9E4DF 6D ;bgD

=ib `9E4*7D=i: &LcLTlNF 36D ("0D=d< [ZNT_NF 36D ("0D

Page 48: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 48/61

 

$6$/*(*/ *#0/*GC#45#52 5 2'20/$,O#45#52 $+"7*#05F "765#"O#45#52 ($/G$2F

/*+*1C#45#52 4* 59+"G$("5#*2F *#0/*GC#45#52 "#20/'(("3#F *20$0'2 5 2'92"4"5F *#

/*+$("5#*2 (',52 /*2'+0$452 2"*76/* /*2'+0$/C# "76/*4*("9+*2D

L# *+ 2*#0"45 $#0*/"5/F '#5 4* +52 *+*7*#052 "#0*/*2$#0*2 A'* +52 $'05/*2

/*2$+0$# 4* +52 )$++$KG52 *0#5G/CU"(52 /$4"($ *# (375 *+ *20$45 *2 (5#20/'"45 (575

'# 4$45/ Y )6;&2 a 6$/$ +52 9*#*U"("$/"52 4* +52 6/5G/$7$2 $#$+"K$452D B*#0/5 4* +$2

/*6/*2*#0$("5#*2 A'* *++52 (5#20/',*# *# 2'2 #$//$("5#*2 4*+ *20$45F 2"*76/*

*@"20* '#$ $25("$("3# U'*/0* *#0/* +5 6I9+"(5 , +$ *#0/*G$ *U*(0"1$ 4* /*('/252

7$0*/"$+*2D L++5 (5#25+"4$ +$ "4*$ 4* A'* +$ (5#20/'(("3# ('+0'/$+ 4*+ *20$45 0"*#*

U'*/0*2 4"7*#2"5#*2 4"20/"9'0"1$2 *# +$ 1"4$ (50"4"$#$ 4* +52 ("'4$4$#52=d=D

L# *2* 6'#05 +52 $'05/*2 /*($+($# +$ "765/0$#("$ 4* +52 *2(*#$/"52 4*

/*2"20*#("$ 4* +52 '2'$/"52 U/*#0* $ +$2 6/*2*#("$2 (50"4"$#$2 4*+ *20$45D H5/

*M*76+5F $+ "4*#0"U"($/ $+G'#$2 6/C(0"($2 (575 6I9+"($2 Y*#('*20$/F (*#2$/F 7*4"/F

1*/"U"($/aF +$2 '2'$/"$2 4*+ 6/5G/$7$ (5#20/',*# *2(*#$/"52 4* 654*/ 7*4"$#0* +$

#*G5("$("3# (5# *+*7*#052 A'* *++$2 (5#2"4*/$# W1$+"5252X 6$/$ *+ *20$45D H5/

*M*76+5F 2* $920"*#*# 4* 4$/ *+ #579/* $ +$2 *#('*20$45/$2F 2* #"*G$# 4* *#0/*G$/

"#U5/7$("3# 259/* 2' *20$45 ("1"+F 259/* *+ *20$45 4* 2$+'4 4* 2'2 )"M52] 6*/5 *2$

/*2"20*#("$ /*2'+0$ 2"*76/* (5#4"("5#$4$ $ +$ *#0/*G$ *U*(0"1$ 4* W$+G5XF 6/*20$("3#

A'* 2"*76/* 2* $25("$ (5# +$ *#0/*G$ 4* 6/51"2"5#*2 7$0*/"$+*2 4* U'*#0* 6I9+"($D

`G'$+7*#0*F +52 ("'4$4$#52 $6/*#4*# $'05#$//$0"1$2 4* 1$+5/$("3# A'*

/*2'+0$# 6/51*()52$2 6$/$ 590*#*/ 4*0*/7"#$452 9*#*U"("52J 7'()52 4* *++52

7*#("5#$# +$ *@6/*2"3# W9$M5 +$ +E#*$ 4* 659/*K$X 6$/$ 4*2(/"9"/ 2'2 "#G/*252F +5

A'* 7'*20/$ #5 25+5 A'* *20C# U$7"+"$/"K$452 (5# *20$ (+$2* 4* *M*/("("52 4*

7*4"("3#F 2"#5 A'* $4*7C2 )$# $6/*#4"45 $ '0"+"K$/+52 4* 7$#*/$ "#20/'7*#0$+

6$/$ 2' 9*#*U"("5D !52 *2(*#$/"52 4* 0/$#2$(("3# (5# *+ *20$45 25# *#05#(*2

*2(*#$/"52 $+0$7*#0* 65+"0"K$452 45#4* *+ '2'$/"5 6'*4* *M*/(*/ 4"20"#0$2

)*//$7"*#0$2 4* 654*/ A'* +* 6*/7"0$# #5 25+5 /*2"20"/ 2"#5 259/*65#*/2* U/*#0* $

+$ 1"5+*#("$ 4* +5 6I9+"(5D [5# /*+$("5#*2F (575 +5 )$9E$ 7*#("5#$45 $//"9$F

(576+*0$7*#0* (5#0"#G*#0*2 * "#*20$9+*2 *# 0O/7"#52 4* +$ 4"20/"9'("3# 4*+ 654*/F

+52 /*('/252 , *+ *20$0'2 A'* *20C 2"*76/* *# M'*G5 *# +$2 "#0*/$(("5#*2

6$/0"('+$/*2 4* +52 U'#("5#$/"52 (5# +52 ("'4$4$#52D

=d= &?.ZL!mF !D !$ 6$05+5GE$ 4*+ L20$45D N6/5@"7$("3# (/E0"($ $ +$ '0"+"K$("3# 4* +$ U5/7'+$ 4* +$ $'2*#("$4*+ L20$45 *# +$ $($4*7"$ +*G$+D L#J T*1"20$ 4* 4*/*()5 6I9+"(5D ;<=<D c5 ;dD

Page 49: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 49/61

 

B* *20$ 7$#*/$F $+ 65#*/ 2' O#U$2"2 *# +$2 2"7"+"0'4*2 56*/$("5#$+*2F *20$

(576$/$("3# 4* +52 6/5G/$7$2 `.B[ , [$7$o),$ _$)"+$ 6'*4* 4$/ +$ "76/*2"3#

*//3#*$ 4* A'* )$, 65(5 6$/$ 4"20"#G'"/ +52 452 6/5G/$7$2D !5 A'* /*2$+0$# +52

$'05/*2 *# +52 6C//$U52 U"#$+*2 4* 2' $/0E('+5 *2 A'*F 4$45 +5 A'* +52 452 6/5G/$7$2

2"795+"K$# *+ *20$45 , +$ G+59$+"K$("3#F '# $#C+"2"2 *0#5G/CU"(5 /*1*+$ 6$/$+*+"2752

"#*26*/$452 , 25/6/*#4*#0*2D L# ('$#05 $ +$2 6/C(0"($2 A'* 7$0*/"$+"K$# *+ *20$45

4* +52 *76+*$452 , 9*#*U"("$/"52F , 6*#2$#45 *# (375 +52 *76+*$452 /*6/*2*#0$#

*+ *20$45 , 2' 6/56"5 6$6*+ 4*#0/5 4* O+F *2052 ($252 $,'4$# $ *1$+'$/ *+ /5+

$79"1$+*#0* 4*+ *20$45 *# +$ */$ 4* +$ G+59$+"K$("3# #*5+"9*/$+ , 65#* 4* 6/*2*#0*

(375F *# (5#(/*05F +52 $#C+"2"2 *0#5G/CU"(52 A'* "#4$G$# 65/ +$ $6$/"("3# 4*+ *20$45

*# +$ 1"4$ (50"4"$#$ 6'*4*# "+'7"#$/ +$ 6/*G'#0$ 65/ (375 *+ 654*/ 2* )$(* UE2"(5

*# +$ 1"4$ 4* +52 ("'4$4$#52=d;D

 " 6.8+3. /+ 90895<,7:8E 1+2+3G F755,G !7A,H4G I<A-. 4 #?.36. /+8-30 /+5

/+3+9?0 

Z$, '#$ 0*5/E$ (+C2"($ A'* 457"#$ +$ "7$G"#$("3# M'/E4"(5 65+E0"($ 4* +$

(57'#"4$4 $($4O7"($ +5($+ 259/* *+ *20$45D L2$ 0*5/E$ (+C2"($ *2 +$ 0*5/E$

P*9*/"$#$ 0/$4"("5#$+ , 5/0545@$] 5/0545@$F 65/ 5652"("3# $ "#0*/6/*0$("5#*2

$+0*/#$0"1$2 4*+ 7"275 j*9*/F U'#4$7*#0$+7*#0* 4*2$//5++$4$2 65/ +52 *20'4"52

+*G$+*2 (/E0"(52 *20$45'#"4*#2*2 Y.![aD !$ 0*5/E$ P*9*/"$#$ 5/0545@$ 4"(* A'* *+

*20$45 *2 '#$ 5/G$#"K$("3# 9'/5(/C0"($F /$("5#$+ , '#"0$/"$D

L2$ *2 '#$ 0*2"2 A'*F 6*2* $ 457"#$/ +$ 7$#*/$ *# A'* 6*#2$752 *+ *20$45F

*2 "76/*("2$ 4*24* *+ 6'#05 4* 1"20$ 4*2(/"60"15 , 6/59+*7C0"($ 0$79"O# 4*24* '#$

6*/26*(0"1$ #5/7$0"1$ Y2" 2* *#0*#4*752 A'* 2* 6'*4*# *+$95/$/ $/G'7*#052

#5/7$0"152 4*24* 4*2(/"6("5#*2aD H$/$+*+5 $ *++5F *@"20*# *# +$ +"0*/$0'/$ $+G'#$2

0*5/E$2F 2'/G"4$2 4*24* +52 $h52 ("#('*#0$F A'* (/"0"($# +52 2'6'*2052 0*3/"(52 4* +$

5/G$#"K$("3# 9'/5(/C0"($ P*9*/"$#$ Y5 65/ +5 7*#52 +5 A'* $+G'#52 "#0*/6/*0*2

)$# 656'+$/"K$45 (575 *25aD L20$2 0*5/E$2 (/E0"($2 U/*#0* $+ ($#5# P*9*/"$#5

2565/0$# 2'2 592*/1$("5#*2 *# '#$ G$7$ 1$/"$4$ 4* 0/$9$M52 *76E/"(52 4* 4"20"#0$

#$0'/$+*K$F A'* 1$# 4*24* *+ $#C+"2"2 25("5+3G"(5 )$20$ +$ *0#5G/$UE$D L20* *20'4"5

6/*+"7"#$/ 4*2$//5++3 '#$ $6/5@"7$("3# $ 0/*2 4* *2$2 0*5/E$2] +$ 6/56'*20$ 65/

=d;  ^?HVNF ND p [ZNT_NF ND ^+59$+"K$0"5# $#4 H520(5+5#"$+ [0$0*2D L#J .'//*#0 N#0)/565+5G,D ;<<gD S5+D i\F#5D ;D 

Page 50: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 50/61

 

_"++2F *# 2' +"9/5 5$ #56+& B&5 Q0B&2 ] +$ 6/56'*20$ 65/ !"62o,F *# 2' 0*@05 8+2&&+9 5&;&5

7=2&$=>2$+%F , +$ 6/56'*20$ A'* ^'60$ , [)$/7$ 4*2$//5++$# 4*24* +$ $#0/565+5GE$

4*+ *20$45 *# 2' $/0E('+5 @507$56A$+60( $(B /0%+>050(6$5 8+$+&%D

L20$2 0/*2 0*5/E$2 4"$+5G$# (5# *+ ($#5# P*9*/"$#5 4*24* 652"("5#*2

4"2("6+"#$/*2 4"20"#0$2F , (5# O#U$2"2 "#4*6*#4"*#0*2D _"++2 2*h$+$ +52 *U*(052

"4*5+3G"(52 4* +$ 0*5/E$ P*9*/"$#$F "#4"($#45 A'* +$ 7"27$ 2"/1* 6$/$ *2(5#4*/

(375 +$ *+"0* 4*+ 654*/ 5 +52 (*#0/52 (*//$452 4* 4*("2"3# 057$# /*25+'("5#*2

65+E0"($2 "G#5/$#45 *+ 0/$9$M5 4* +$2 9'/5(/$("$2 "#U*/"5/*2F A'"*#*2 25# 0E0*/*2 4*

+$ 5/G$#"K$("3# 6I9+"($ , *20C# 1"#('+$452 $ *++$ I#"($7*#0* (5# *+ 59M*0"15 4*

+*G"0"7$/ 4*("2"5#*2 $/9"0/$/"$2 (5# +$ U$()$4$ 9'/5(/C0"($D H$/$ _"++2F +$

5/G$#"K$("3# 9'/5(/C0"($ P*9*/"$#$ U$+2*$ *#05#(*2 +$ 7$#*/$ *# +$ A'* *+ 654*/

2* )$(* UE2"(5D

H$/$ !"62o,F 65/ *+ (5#0/$/"5F +$ 0*5/E$ P*9*/"$#$ 4*2(5#5(* *+ 654*/ 4* +$

9'/5(/$("$ ($++*M*/$F A'* *# 2' *@6*/"*#("$ *76E/"($F /*2'+0$ 4"2(/*("5#$+ ,

(/*$45/$ 4* 65+E0"($ 6I9+"($D L205 ('*20"5#$ +$ 6520'/$ P*9*/"$#$ *# ('$#45

4*2*20$9"+"K$ +$ 1"2"3# 1*/0"($+ , (5#0/5+$4$ 4* +$ 5/G$#"K$("3# 9'/5(/C0"($

5/0545@$D H5/ *+ (5#0/$/"5F )$(* O#U$2"2 *# *+*7*#052 "76/*1"2"9+*2 A'* *20C# *#

M'*G5 ('$#45 *+ 654*/ 2* 7$0*/"$+"K$D

Q"#$+7*#0*F 6$/$ ^'60$ , [)$/7$F +$2 *@6*/"*#("$2 4* ($52F "//$("5#$+"4$4 ,

$79"G~*4$4 25# "#)*/*#0*2 $+ *2A'*7$ 4* 457"#$("3# +*G$+F , #5 1"("52 5

4*U5/7"4$4*2 4* 2' $6+"($("3#F (575 +5 2'65#* +$ $6+"($("3# $0*765/$+ 4*+ 0"65

"4*$+ P*9*/"$#5D H$/$ *2052 $'05/*2F +$ 5/G$#"K$("3# 9'/5(/C0"($ *2 '#$ *20/'(0'/$

4*2(5#*(0$4$ , ($30"($F A'* '2$ +$2 U5/7$+"4$4*2 9'/5(/C0"($2 4* +$ "4*$ P*9*/"$#$

4* $47"#"20/$("3# (575 7*/$2 U5/7$2 1$(E$2 4* '# (5#0*#"45 /$("5#$+F 0O(#"(5 ,

$47"#"20/$0"15D _C2 A'* 2*/ (5#20"0'0"1$ 4* +$ $(("3# 9'/5(/C0"($F +$ 0*5/E$

P*9*/"$#$ *2 25+5 '#$ U'*#0* 4* +52 *+*7*#052 A'* *20C# *# M'*G5 ('$#45 2*

*#0"*#4* $+ *20$45 (575 $+G5 A'* 2* (5#20/',* *# +$ (50"4"$#"4$4 4* +52

("'4$4$#52D

L20$2 $6/5@"7$("5#*2 /*0$# 0$79"O# +$ 7$#*/$ *# +$ A'* +52 $95G$452 #52

$6/5@"7$752 )$("$ *+ *20$45 5 )$("$ +$ 5/G$#"K$("3# 9'/5(/C0"($ (575 '# #*/1"5

"#('*20"5#$9+* 4*#0/5 4* #'*20/5 *2A'*7$ 4* 6*#2$7"*#05D _'()5 0*#*752 A'*

6*#2$/ +52 $95G$452 *# 05/#5 $ (375 $/0"('+$/ *20$2 #'*1$2 $6/5@"7$("5#*2 6$/$

*#0*#4*/ *+ *20$45 (5# +$2 1"*M$2 , 0/$4"("5#$+*2 7$#*/$2 4* *#0*#4*/ *+ 4*/*()5D

Page 51: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 51/61

 

_'()5 0"*#* 0$79"O# +$ 0*5/E$ M'/E4"($ A'* $65/0$/ $ (375 *20$2 +*(0'/$2 (/E0"($2 $

j*9*/ *#0"*#4*# , $#$+"K$# +52 7$0*/"$+*2 +*G$+*2F 65/ *M*76+5F (575 $+G5

U'#4$7*#0$+7*#0* 2*6$/$45 4* +$ /*$+"4$4 25("$+ A'* 6'*4* 5 #5 0*#*/ (5#0*#"452

6/*("252 , 6'*4* 5 #5 2*/ $6+"($452D c'*20/52 6/56"52 4*9$0*2 0/$2("*#4*# *2$

"#0*/6/*0$("3#F 2520*#"45 A'* *2 *+ 4*/*()5 *+ A'* (/*$ +$ /*$+"4$4 , A'* +$2 +*,*2

25# 7$0*/"$+*2 U'#4$7*#0$+7*#0* "#4*0*/7"#$452D

L20$2 #'*1$2 $6/5@"7$("5#*2 $+ *20$45 2*G'/5 4"#$7"K$/C# +$ $G*#4$ 4*

"#1*20"G$("3# 4* +$ $($4*7"$ M'/E4"($ !$0"#5$7*/"($#$ * )"26$#5)$9+$#0*D

N9$#45#$/ *+ 754*+5 P*9*/"$#5 )$("$ +$ (576/*#2"3# 4* (375 56*/$ +$

$47"#"20/$("3# 6I9+"($ 0$#05 *# *+ 754*+5 4* +$ #'*1$ G*/*#("$ Y#*P

7$#$G*7*#0a (575 *# +$ G59*/#$#K$F *2 '# 0/$9$M5 A'* (575 $($4O7"(52 0*#*752

65/ )$(*/D N0*#4*/ $ +$ ($E4$ 4*+ *20$45 (575 *#0* 2'6*/"5/F (*#0/$+"K$45 ,

(5)*/*#0* 6$/$ 751*/ *+ #I(+*5 4* 2' *20'4"5 , 2'2 "#4$G$("5#*2 25("5-M'/E4"($2 $

2' ($/C(0*/ 6/*($/"5F 4"26*/25 * "#(5#*@5 *2 '# 0*7$ 6*#4"*#0* *#0/* #5250/52D !52

0*@052 "#(+'"452 *# *20* 15+'7*# 2"# +'G$/ $ 4'4$2 *#0/*G$# )*//$7"*#0$2 6$/$

"#"("$/ *2$ 0$/*$F 7520/$#45 (375 *+ 4*9$0* #5/0*$7*/"($#5 )$ 0/$2(*#4"45 *+

($#5# P*9*/"$#5 5/0545@5 , )$ *@6+5/$45 #'*1$2 , 1$/"$4$2 7$#*/$2 4* *#0*#4*/

*+ *20$45D H*2* $ *205F *+ *6+0 1&7&26$(0 2"G'* 1"15F $'# *# +$2 U/5#0*/$2 4* LL??D

H*/5 $4"("5#$+ $ *++5F "#"("$/ *20$ #'*1$ 7$#*/$ 4* 6*#2$/ *+ *20$45 4*#0/5

4* +$ $($4*7"$ M'/E4"($ +$0"#5$7*/"($#$ 0"*#* 452 /*052 U'#4$7*#0$+*2F 4*24* 7"

6'#05 4* 1"20$D L+ 6/"7*/5 4* *++52 0"*#* A'* 1*/ (5# 4*2(*#0/$/ *+ 4*9$0* 4* +$

4*("2"3# M'4"("$+ (575 *M* $/0"('+$45/ 4*+ 6*#2$7"*#05 M'/E4"(5 (5#0*765/C#*5D

L++5 "76+"($ "#$'G'/$/ '#$ *#0/$4$ $ +$ *@6+5/$("3# 4*+ *M*('0"15 , +$2 U$2*2 4* +$

"76+*7*#0$("3# (575 *26$("52 6$/("$+7*#0* 52('/52 4*#0/5 4* +$ "#1*20"G$("3# 4*

+$ $($4*7"$ M'/E4"($D V57$/2* '# 4*2($#25 4* *+ *2(*#$/"5 M'4"("$+ , 4*2('9/"/ +$2

9'/5(/$("$2 $47"#"20/$0"1$2 (575 #'*15 #"()5 4* $#C+"2"2 #52 6*/7"0"/C $76+"$/ +$

7$#*/$ *# A'* (576/*#4*752 *+ $#C+"2"2 4*+ (5765/0$7"*#05 4* +$2 #5/7$2F 2'2

'252F 2'2 *U*(052D

L+ 2*G'#45 /*05 A'* $(576$h$ +$ 751"+"K$("3# 4* +$ "#1*20"G$("3#

$($4O7"($ )$("$ +$2 9'/5(/$("$2 $47"#"20/$0"1$2 *2 '# /*05 4"2("6+"#$/D L# *+ ;<=<

_$'/"("5 ^$/(E$ S"++*G$2 *4"03 '# +"9/5 *# *+ A'* 2* 45('7*#0$ +$ 2$+"4$ 4* +52

$95G$452 4*+ *M*('0"15 , '#$ (*2"3# 4* *26$("5 (5#2"4*/$9+* U/*#0* $ +52

*(5#57"20$2F (5# $/7$2 $6$/*#0*7*#0* 7C2 $G'4$2 6$/$ *#0*#4*/ (375 2*

Page 52: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 52/61

 

G*20"5#$ +5 6I9+"(5F *# *+ (5#0*@05 (5+579"$#5=d>D L20* 6$0/3# 2* /*6+"($ 4*#0/5 4*+

*2(*#$/"5 +$0"#5$7*/"($#5F 45#4* 2* *@6*/"7*#0$ 4* 7$#*/$ (/*("*#0* +$ 6*/4"4$

4* 652"("5#*2 , 654*/ 4* +52 $95G$452 4*#0/5 4* +$ $47"#"20/$("3# 6I9+"($D H*2* $

*++5F 2" 4* +$ 7$#5 (5# +$2 #'*1$2 U5/7$2 4* 6*#2$/ *+ *20$45 A'* 6/565#* *20*

0/$9$M5 #52 4*4"($752 $ *#0*#4*/ (375 +5 6I9+"(5 2* G*20"5#$ *# +$ 1"4$ (50"4"$#$F

2*G'/$7*#0* +$ 4"2("6+"#$ M'/E4"($ *20$/C /*1"0$+"K$4$ 6$/$ 4$/ ('*#0$ 4* (375

56*/$ +5 6I9+"(5F A'O 6$2$ (5# +$2 #5/7$2 *# +52 *2(*#$/"52 $47"#"20/$0"152 ,

('C+*2 25# +$2 4"U"('+0$4*2 4* +$ "76+*7*#0$("3# 7C2 U/*('*#0*2D L76*K$/ 65/

1"2"9"+"K$/ $ +$2 9'/5(/$("$2 $47"#"20/$0"1$2 (575 56*/$45/*2 M'/E4"(52F ($2"

"#1"2"9+*2 U/*#0* $ +$ ($#0"4$4 , +$ ($+"4$4 4* 6/54'(("3# $($4O7"($ A'* +* )*752

4*4"($45 $ +$ "#4$G$("3# 65/ (375 5('//* +$ $6+"($("3# M'4"("$+ 4*+ 4*/*()5F *2 2"#

4'4$ '# 6$25 )$("$ $4*+$#0*.5#*(0$/ *20$2 #'*1$2 U5/7$2 4* (576/*#2"3# 4* +5

6I9+"(5 , +5 M'/E4"(5 *2 '#$ $G*#4$ 4* "#1*20"G$("3# A'* *20C $'# *# '#$ *0$6$ 7',

6/*+"7"#$/ 4* (5#20/'(("3#D L20* 0/$9$M5 )$ 2"45 '# *2U'*/K5 65/ 4$/ '# 6/"7*/

6$25 *# *20$2 4"/*(("5#*2D B*#0/5 4* +$ 7"/$4$ A'* *20* *20'4"5 6/*+"7"#$/

"#$'G'/$F 4*9*752 *#0*#4*/ A'* +5 6I9+"(5 2* G*20"5#$ *# *2(*#$/"52 4* $+0$

"#4*0*/7"#$("3#F 45#4* +52 (/"0*/"52 4* M*/$/A'E$F *26*("$+"K$("3# , /*G+$7*#0$("3#

#5 #52 *#0/*G$# /*26'*20$2 6/*4*("9+*2 $(*/($ 4* (375 56*/$/C *+ *20$45 *#

4*0*/7"#$4$2 2"0'$("5#*2D L2 "7652"9+* 6$/$ *+ 4*/*()5 6/*4*("/ ('C+ *2 *+

/*2'+0$45 4* +$2 "#0*/$(("5#*2 9'/5(/C0"($2D N+*M$/#52 4*+ +*()5 4* (*/0*K$ A'* #52

G*#*/$9$ +$2 1"2"5#*2 +"9*/$+*2 *2 /"*2G525D ["# *79$/G5F 6'*4* *76*K$/ $ 4$/

('*#0$ (5# 7$,5/ (+$/"4$4 4* A'O *20C *# M'*G5 ('$#45 4*("752 A'* #52

$(*/($752 $ +5 6I9+"(5 5 A'* 0*#*752 (5#0$(05 (5# *+ *20$45D [*/ ($6$(*2 4*

*@6+"($/ 4* 7$#*/$ (+$/$ , (5#2"20*#0* (375 2* G*20"5#$ +5 6I9+"(5 *# +$ 1"4$

(50"4"$#$ 4* +52 ("'4$4$#52 *2 +$ +E#*$ 4* "#1*20"G$("3# A'* "#$'G'/$ *20*

45('7*#05D

L# *20* 2*#0"45F )$, '#$ $76+"$ $G*#4$ 4* "#1*20"G$("3# A'* $9/* *20$

(/E0"($ 4*2(/"60"1$ $+ 754*+5 P*9*/"$#5D !$ 7$#*/$ *# +$ A'* 65+"(E$2 4* 0/C#2"05F

U'#("5#$/"52 4* 1*#0$#"++$ 4* +$2 *76/*2$2 6/*20$45/$2 4* 2*/1"("52 6I9+"(52F

7O4"(52F 6/5U*25/*2 4* (5+*G"52 5U"("$+*2 , 50/$2 9'/5(/$("$2 ($++*M*/$2 56*/$# *+

4*/*()5 *2 $+G5 A'* 0"*#* A'* 2*/ 45('7*#0$45 4*#0/5 4* '#$ $($4*7"$ M'/E4"($

=d> ^NT.`N-S`!!L^N[F _$'/"("5D Y;<=<aD !52 $95G$452 *# .5+579"$D &5G50CJ ?#"1*/2"4$4 c$("5#$+4* .5+579"$D

Page 53: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 53/61

 

A'* 9'2($ 2'6*/$/ 2' 592*2"3# 65/ +$2 .5/0*2 , +$2 4*("2"5#*2 M'4"("$+*2 (575 +$

I#"($ 7$#*/$ *# +$ A'* *+ 4*/*()5 6'*4* (5#*(0$/2* (5# +$ /*$+"4$4 25("$+D !$

"76+*7*#0$("3# 4* 65+E0"($2 6I9+"($2 , +$ 1"4$ 7'#4$#$ 4* $ $47"#"20/$("3# 25#

*2(*#$/"52 4* "#1*20"G$("3# "#*@6+5/$452D L26*/5 A'* *20* *20'4"5 6/*+"7"#$/

6'*4$ (5#0/"9'"/ *# $+G5 $ *2* 59M*0"15D 

%72570J3.OK.

N&TN_[F HD Y=:bbaD c50*2 5# 0)* 4"UU"('+0, 5U 20'4,"#G 0)* 20$0* Y=:\\aD L#J R5'/#$+

5U Z"205/"($+ [5("5+5G,D =:bbD S5+DF #5D =D 66D db-b:D

N!S`NT-^NT.lNF Z*+*#$D !*G$+ /*U5/7F 25("$+ 65+"(,F $#4 G*#4*/*4 /*4"20/"9'0"5#"# .5+579"$J V)* /5+* 5U 0)* U$7"+,D L#J R5'/#$+ 5U ^*#4*/F [5("$+ H5+"(, p 0)*

!$PD ;<==D S5+D =:F #5D ;D

xxxxxxxxxxxxxxxxD H5+E0"($ 25("$+ , #'*15 *20$45 4* 4*2$//5++5J L+ ($25 4* .5+579"$ Y*#

6/5(*25 4* *4"("3#aD

N!S`NTF ZD p RNTN_`!!8F `D Q*7"#"275 , (/E0"($ M'/E4"($D L+ $#C+"2"2 4"20/"9'0"15

(575 $+0*/#$0"1$ (/E0"($ $+ +*G$+"275 +"9*/$+D ["G+5 4*+ Z579/* L4"05/*2 ,

?#"1*/2"4$4 4* +52 N#4*2D ;<=;DN!VZ?[[LTF !5'"2D `4*5+5GE$ , $6$/$052 "4*5+3G"(52 4*+ L20$45 O &'*#52 N"/*2DJ

c'*1$ S"2"3#F ;<<>D

&LcLTlNF !5'/4*2D ^*#4*/F B*1*+567*#0 $#4 ^+59$+"K$0"5#J L(5#57"( $2 "U $++

6*56+* 7$00*/*4D !5#45#DJ T5'0*+*4G*F ;<<>D

&LT^LTF HD p !?.n_NcF VD V)* [5("$+ .5#20/'(0"5# 5U T*$+"0,J N V/*$0"2* 5# 0)*

[5("5+5G, 5U n#5P+*4G*O c*P m5/oDJ `/1"#G05# H'9+"2)*/2F =:ggD

&?.ZL!m `F !D V)* c^8"2$0"5# B"+*77$J `#0*/#$0"5#$+ .556*/$0"5#F ^/$22/5502

T*+$0"5#2 $#4 ^51*/#7*#0 N(0"5# U/57 $# N((5'#0$9"+"0, H*/26*(0"1*D

Q5/0)(57"#G "# &'UU$+5 H'9+"( `#0*/*20 !$P R5'/#$+D _$/()F ;<=;D

xxxxxxxxxxxxxxxxD B*/*()52 ‡ _"G/$#0*2J N0/$6$452 *# +$2 U/5#0*/$2D L20'4"5 4* ($25

4* +$ Q'#4$("3# L26*/$#K$ , +$ H+$0$U5/7$ [5("$+ ZLT_L[D L#J N!S`NT ^NT.lNF

Z*+*#$ Y(55/4DaD H*/26*(0"1$2 (5#0*765/C#*$2 4* +$ "#1*20"G$("3# M'/E4"($D

&5G50CDJ H'9+"($("5#*2 ?#"$#4*2F ;<=;D

Page 54: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 54/61

 

xxxxxxxxxxxxxxxxD !$ 6$05+5GE$ 4*+ L20$45D N6/5@"7$("3# (/E0"($ $ +$ '0"+"K$("3# 4* +$

U5/7'+$ 4* +$ $'2*#("$ 4*+ L20$45 *# +$ $($4*7"$ +*G$+D L#J T*1"20$ 4* 4*/*()5

6I9+"(5D ;<=<D c5 ;dD

&?V!LTF RD .'*/652 A'* "765/0$#D [59/* +52 +E7"0*2 4"2('/2"152 4*+ W2*@5XD

&$/(*+5#$DJ H$"432F ;<<;D

.8__N`!!L R$(A'*2 Y;<<<aD B* +$ [5("5+5G"* M'/"4"A'* • '#* 25("5+5G"* 65+"0"A'*

4' 4/5"0D L#J W!$ M'/"4"("2$0"5# 4' 65+"0"A'*F +*€5# 2("*#0"U"A'*2XF L4D !"9/$"/*

^O#O/$+* 4* B/5"0 *0 4* M'/"26/'4*#(*F H$/"2D

BN[F S**#$ , H88!LF B*95/$) Y;<<iaD [0$0* $#4 "02 7$/G"#2J .576$/$0"1*

L0)#5G/$6)"*2D L#J BN[F SD , H88!LF BD N#0)/565+5G, "# 0)* 7$/G"#2 5U 0)*

[0$0*D [$#0$ Q*DJ [()55+ 5U N7*/"($# T*2*$/() H/*22F ;<<iD 66D >->>D

BNS`[F n$0), Y;<<baD `#0*/2*(0"5#$+"0, $2 9'KKP5/4J $ 25("5+5G, 5U 2("*#(*

6*/26*(0"1* 5# P)$0 7$o*2 $ U*7"#"20 0)*5/, 2'((*22U'+D L#R Q*7"#"20 V)*5/,D

;<<bD S5+D :F #5D =D 66D g\-bdD

BNS`[F BD_D N4M'4"($0"#G 0)* 25("5-*(5#57"( /"G)02 "# 0)* [5'0) NU/"($#

.5#20"0'0"5#J V5P$/42 W4*U*/*#(* +"0*X{D L#J ;; [5'0) NU/"($# R5'/#$+ 5U Z'7$#

L"G)02 = \>D ;<<gD 

BLTT`BNF RD B* +$ G/$7$05+5GE$D &'*#52 N"/*2DJ ["G+5 yy`F =:\=] _NTyF nD 8# 0)*

R*P"2) A'*20"5#D 86*# ?#"1*/2"0,F ;<<<D

B8_Z8QQF jD _"++|2 WV)* H5P*/ 5U L+"0*X d< ,*$/2 +$0*/D L#J .5#0*765/$/,

[5("5+5G,D ;<<gD S5+D >dF #5 gD 66D di\-dd<D

Bj8Tn`cF TD L+ "76*/"5 4* +$ M'20"("$O &$/(*+5#$DJ N/"*+F =:bbD

L[H`c^-NcBLT[LcF ^D [5("$+ Q5'#4$0"5#2 5U H520"#4'20/"$+ L(5#57"*2D 8@U5/4F

=:::D

xxxxxxxxxxxxxxxxxxxxxxxF ^D B*26'O2 4* +$ L4$4 4* 8/5J *+ U'0'/5 4*+ L20$45 9*#*U$(05/

*# *+ #'*15 5/4*# 7'#4"$+D L#J B*2$//5++5 L(5#37"(5D =::gD S5+D >gF #5D =i;D 66D

d;>-ddiD

LSNc[F N#0)5#,D H/5U*22"5#$+ B"2(/*0"5# "# j*+U$/* [*/1"(*2F 9*,5#4 0)* [0/**0-

!*1*+ &'/*$'(/$(,D _H^ &55o2 ^/5'6F ;<=<D

LSNc[F VD p ZNTT`[F RD [0/**0-!*1*+ &'/*$'(/$(,F [5("$+ j5/o $#4 0)*

YL@$GG*/$0*4a B*$0) 5U B"2(/*0"5#D L#J &/"0"2) R5'/#$+ 5U [5("$+ j5/oD ;<<iD S5+D

>iF #5D gD 66D b\=-b:dY;daD

Page 55: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 55/61

 

QNT`cNF .,#0)"$ Y=:b:aD [0$0'05/, `#0*/6/*0$0"5# $#4 0)* &$+$#(* 5U H5P*/ "# 0)*

N47"#"20/$0"1* [0$0*J T*(5#("+"#G _54*/# B5(0/"#*2 5U 4*U*/*#(* P"0) 0)*

R'4"("$/,|2 [0/'(0'/$+ T5+*D L#J UV [0$#U5/4 !$P T*1"*PD =:b:D S5+D =F #5D d>D

Q*/+"*F LD !mccF !D H5++"00F .D YL4aD H'9+"( 7$#$G*7*#0J N (5#("2* )"205/, 5U 0)* U"*+4D

c*P m5/oJ 8@U5/4 ?#"1*/2"0, H/*22F ;<<dD

QTNcnF RD !$P $#4 0)* _54*/# _"#4D c*P m5/oJ V/$#2$(0"5# H'9+"2)*/2F ;<<:D

QLT^?[[8cF nD LD V)* Q*7"#"20 ($2* $G$"#20 9'/*$'(/$(,D H)"+$4*+6)"$J V*76+*

?#"1*/2"0, H/*22F =:biD

Q8?.N?!VF _D _"(/5UE2"($ 4*+ 654*/D _$4/"4J !$ H"A'*0$F =::;D

xxxxxxxxxxxxxxxxD H5P*/un#5P+*4G*J [*+*(0*4 `#0*/1"*P2 $#4 50)*/ /*$4"#G2 =:\;-

=:\\D c*P m5/oDJ H$#0)*5# &55o2F=:b<D

QTL?BF [D _C2 $++C 4*+ 6/"#("6"5 4*+ 6+$(*/D L#J P72$% >0*Q5&+$%D &'*#52 N"/*2DJ

N75//5/0'F =:bgD

^NT.lN BL LcVLTTlN p QLTcqcBLfF L4'$/45 Y;<<baD .'/25 4* B*/*()5

$47"#"20/$0"15D ."1"0$2 L4"("5#*2D

^NT.`N-S`!!L^N[F _$'/"("5D Y;<=<aD !52 $95G$452 *# .5+579"$D &5G50CJ

?#"1*/2"4$4 c$("5#$+ 4* .5+579"$D

^L!!cLTF L/#*20D B*U"#"("5#*2 , zA'O *2 '#$ #$("3#{ L#J c$("5#*2 , #$("5#$+"275D

_$4/"4J N+"$#K$ L4"05/"$+F =::>D

^‚cmF QD '#+0B0 B& 6(+&2Q2&+$>6G( ? 3=&(+&% &( S&2&>.0 Q26;$B0 Q0%6+6;0D ^/$#$4$DJ

.57$/*2F ;<<<D

^?HVNF ND p [ZNT_NF ND ^+59$+"K$0"5# $#4 H520(5+5#"$+ [0$0*2D L#J .'//*#0

N#0)/565+5G,D ;<<gD S5+D i\F #5D ;D

xxxxxxxxxxxxxxxxD -.& N(+.20Q050)? 03 +.& 8+$+&R N J&$B&2O  8@U5/4J &+$(oP*++

H'9+"2)"#GF ;<<gD

ZN!LF TD .5*/("5# $#4 B"20/"9'0"5# "# $ 2'6652*4+, c5#(5*/("1* [0$0*D L#J >b

H5+"0"($+ [("*#(* }'$/0*+, i\<D =:;>D

ZNTVF ZD!DND L+ (5#(*605 4* B*/*()5D &'*#52 N"/*2DJ N9*+*45 H*//50F =::;D

ZL^L!F ^D jD QD !$ 4"$+O(0"($ 4*+ $75 , *# *2(+$15D L#J T&(0*&(050)F$ B&5 &%QF26+=D

8@U5/4DJ .+$/*#45# H/*22F =:\\D

ZLTcqcBLfF ND p }?`‰8cL[F LD L@6*/"*#("$2 4* $>>0=(+$7656+?  )5/"K5#0$+ , 25("$+

*# N7O/"($ !$0"#$D &5G50CDJ L4"("5#*2 ?#"$#4*2F ;<==D

Z8!_L[F 8D jD V)* 6$0) 5U 0)* +$PD L#J Z$/1$/4 !$P T*1"*P O =:b\D c5D =<D

Page 56: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 56/61

 

Z88BF .)/"2D H'9+"( 7$#$G*7*#0J V)* P5/4F 0)* 751*7*#0F 0)* 2("*#(*D L#J Q*/+"*F

LD !mccF !D H5++"00F .D YL4aD H'9+"( 7$#$G*7*#0J N (5#("2* )"205/, 5U 0)* U"*+4D

c*P m5/oJ 8@U5/4 ?#"1*/2"0, H/*22F ;<<dD

Z8jLF B$1"4D n#5P+*4G*F 65P*/ $#4 0)* 2)$6* 5U 25("$+ P5/o 6/$(0"(*D L#J BNS`[F

_D Y*4DaD V)* [5("5+5G, 5U [5("$+ j5/oD !5#45#DJ T5'0+*4G*F =::=D

`ZLT`c^F TD L# *+ ("*+5 4* +52 (5#(*6052 M'/E4"(52D L#J &/57$2 , 1*/$2 4* +$

M'/"26/'4*#("$D &'*#52 N"/*2DJ L4"("5#*2 R'/E4"($2 L'/56$-N7O/"($F =:\iD

RNTN_`!!8-[`LTTNF `D .D L+ /*05 4* 6*#2$/ +$ 4"20/"9'("3#J N 6/5632"05 4*+ +"9/5 4*

R$#*0 Z$++*, 8Q56+ S&>6%60(%R \01 $(B X.? +0 -$L& $ <2&$L 320* T&*6(6%*D L#J

J&;6%+$ B& &%+=B60% %0>6$5&%D ;<<\D c5D ;bD 66D =>;-=>\D

RNTN_`!!8-[`LTTNF `D .D p N!Q8c[8-[`LTTNF VDND '=Z&2&%, >02+&% ? *&B60%R 5$

2&302*$ Z=B6>6$5 B&5 $702+0D &5G50CDJ ?#"1*/2"4$4 4* +52 N#4*2-["G+5 4*+ Z579/*

L4"05/*2F ;<<bD

R8!!mF R*$#- Q/$#(5"2 Y;<<\aD ^59*/#$#("$ 4* +52 0*//"05/"52 , G59"*/#5 4* +52

0*//"05/"52 *# .5+579"$J L+ ($25 4* +$ 65+E0"($ 6I9+"($ 4* 1"1"*#4$ 4* "#0*/O2

25("$+ *# &5G50C , .)"A'"#A'"/CD H$6D H5+"0D &5G50C Y.5+579"$aF S5+D =;F c5 ;F

i=\-idbF M'+"5- 4"("*79/* 4* ;<<\D

nL![LcF ZD V*5/E$ G*#*/$+ 4*+ B*/*()5 , 4*+ L20$45D _O@"(5 BDQDJ ?#"1*/2"4$4

N'03#57$F =:i:D

nL![LcF ZD V*5/E$ 6'/$ 4*+ B*/*()5O &'*#52 N"/*2DJ L'4*9$F =::iD

nLccLBmF BD N ./"0"A'* 5U N4M'4"($0"5#D .$79/"4G*DJ Z$/1$/4 ?#"1*/2"0, H/*22F

=::\D

xxxxxxxxxxxxxxxxD !$P $#4 *(5#57"(2 U/57 0)* 6*/26*(0"1* 5U (/"0"($+ +*G$+ 20'4"*2 O ] 

V)* c*P H$+G/$1* B"(0"5#$/, 5U L(5#57"(2 $#4 0)* !$PD c*P m5/oDJ HD c*P7$#-

_$(7"++$#F =::bD

xxxxxxxxxxxxxxxxD !*G$+ L(5#57, U5/ !5P r `#(57* Z5'2"#G _$/o*02D L#J i R5'/#$+ 5#

!$P $#4 [5("*0, \=D ;<<;D

xxxxxxxxxxxxxxxxD [*@, B/*22"#G L0(D .$79/"4G*DJ Z$/1$/4 ?#"1*/2"0, H/*22F =::;D

xxxxxxxxxxxxxxxxxD V)* B"2*#()$#07*#0 5U !5G"($++, Q5/7$+ T$0"5#$+"0,F 5/ _$@

j*9*/v2 [5("5+5G, "# 0)* ^*#*$+5G, 5U 0)* .5#0*765/$/, _54* 5U j*20*/# !*G$+

V)5'G)0D L#J Z$20"#G2 !$P R5'/#$+D dd ZN[V`c^[ !DRD =<>=F =<g\D ;<<iD

Page 57: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 57/61

 

nLTc8F ZD $#4 BL!!N QNSLF TD V)* *76"/"($+ 2"4* 5U 0)* 65P*/ 5U *+"0* 4*9$0*J $#

$22*227*#0 $#4 (/"0"A'* 5U /*2*#0 /*2*$/()D L#J V)* [5("5+5G"($+ }'$/0*/+,D

=:\:D S5+D ;<F #5D =D 66D d-;;D

n8V`[jNTNcF H/$9)$F *0 C+D Y;<<ga Q/57 0)* `#0*/#$0"5#$+ 05 0)* !5($+ "#

Q*7"#"20 !*G$+ T*265#2*2 05 T$6*F H/520"0'0"5#u[*@ j5/oF $#4 [*@ V/$UU"(o"#GJ

Q5'/ [0'4"*2 "# .5#0*765/$/, ^51*/#$#(* Q*7"#"27D L#J Z$/1$/4 R5'/#$+ 5U

!$P p ^*#4*/D ;<<gD S5+D ;:F #5D ;D

!N.!N?F LD p _8?QQLF .D Y=:b\aD Z*G*75#E$ , *20/$0*G"$ 25("$+"20$D Z$("$ '#$

/$4"($+"K$("3# 4* +$ 4*75(/$("$D &'*#52 N"/*2DJ Q5#45 4* .'+0'/$ L(5#37"($F

=:b\D

!N_H`[F N#4/*$D B*2$UE52 (5#(*60'$+*2 6$/$ +$ H5+E0"($ 4* H/50*(("3# [5("$+ U/*#0*

$ +$ 659/*K$ *# .5+579"$D L#J T*1"20$ 4* L20'4"52 [5("$+*2D ;<==D c5D i=F 66D

=<\-=;=D

!Nj[8cF ^D Q*4*/$+ N47"#"20/$0"1* !$PD j*20DJ [0D H$'+F ;<<:D

!LjL!!mcF nD Y;<<:aD -.& <2$*75& <=%.R -.& E5$%%6> 5&>+=2&% 0( +.& :$1 $(B +.&

:$1 8>.005 D c*P m5/oJ 8@U5/4 ?#"1*/2"0, H/*22D 

!LN!F ND &'/5(/$("$F M'20"("$ , 6+'/$o"275 M'/E4"(5D ?#$ *@6+5/$("3# 4* +52 *26$("52

4* 654*/ *# 8@$($D L#J T*1"20$ N+0*/"4$4*2D ;<<gD S5+D =gF #5D >=D 66D >:-ibD

!`H[nmF _D &'/*$'(/$0"( B"2*#0"0+*7*#0 "# 25("$+ P*+U$/* 6/5G/$72D L#J [5("$+

[*/1"(* T*1"*PD =:biD S5+D dbF #5D =D

xxxxxxxxxxxxxxxxD !$ 9'/5(/$("$ *# *+ #"1*+ ($++*M*/5J +$ U'#("3# 4* +52 9'/3(/$0$2 *# *+

#"1*+ ($++*M*/5F 6D \:<D V/$4'(("3# 4"265#"9+* *#J sQ$+0$# 4$052t)0062JuuPPPD'-

('/252D(+u"#$6u;<==u;uNBH><=u;u7$0*/"$+x45(*#0*u

xxxxxxxxxxxxxxxxD [0/**0-+*1*+ 9'/*$'(/$(,J B"+*77$2 5U 0)* "#4"1"4'$+ "# 6'9+"(

2*/1"(*2D c*P m5/oDJ T'22*++ [$G* Q5'#4$0"5#F ;<=<D

!`H[nmF _D , ZNj!LmF jD Y(5762aD V)*5/*0"($+ 6*/26*(0"1*2 5# ?/9$# H5+"0"(2D

L#G+*P554 .+"UU2F cDRDJ H/*#0"(* Z$++F =:\\D 66D =:g-;=>D

!`H[nmF _D p jLNVZLT!LmF TD [0/**0- +*1*+ 9'/*$'(/$02 $#4 "#20"0'0"5#$+

"##51$0"5#J `76+*7*#0"#G 26*("$+- *4'($0"5# /*U5/7D Z$/1$/4 L4'($0"5#$+

T*1"*PD S5+D i\F c5 ;D H6D =\=-=:\D

Page 58: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 58/61

 

!eHLf-_LB`cNF BD Y;<<gaD L+ 2'*h5 P*9*/"$#5D .+$1*2 6$/$ '#$ (576/*#2"3#

(5#20"0'("5#$+ 4* +$ *20/'(0'/$ $47"#"20/$0"1$ 4*+ L20$45 (5+579"$#5D L#J

T*1"20$ 4* B*/*()5 HI9+"(5D ;<<gD c5D =D

!?yL_&?T^8F TD [5("$+ T*U5/7 5/ T*15+'0"5#D !5#45#J _"+"0$#0 H'9+"($0"5#2F

=:bgD

_NT[ZN!!F VD ZD ."0"K*#2)"6 $#4 [5("$+ .+$22D H+'05 H/*22F =::;D

_NTyF nDD 8# 0)* R*P"2) A'*20"5#D 86*# ?#"1*/2"0,F ;<<<D

_NmcNTB-_88BmF [D p _?[ZLc8F _D .562F V*$()*/2F .5'#2*+5/2J [05/"*2 Q/57

0)* Q/5#0+"#*2 5U H'9+"( [*/1"(*2D N##* N/95/DJ ?#"1*/2"0, 5U _"()"G$# H/*22F

;<<>D

_`!![F .D jD V)* H5P*/ L+"0*D c*P m5/oDJ 8@U5/4 ?#"1*/2"0, H/*22F =::>D

_`!![F .D j/"G)0D j)"0* .5++$/D V)* N7*/"($# 7"44+* (+$22*2D c*P m5/oDJ 8@U5/4

?#"1*/2"0, H/*22F =:d=D

_8c.NBN-T8NF HD L+ U*#37*#5 4* +$ 4*9"+"4$4 , *+ U/$($25 4*+ *20$45J ?# 4*9$0*

"#(5#(+'25 , 2526*()525 s*20'4"5 6/*+"7"#$/tD L#J T8V&LT^F T59*/0 `DF *0 C+D :0%

4%+$B0% 3$556B0% 0 32$>$%$B0%R =( B&7$+& 6(>0(>5=%0 ? %0%Q&>.0%0D &5G50CDJ

?#"1*/2"4$4 4* +52 N#4*2F `#20"0'05 H*#2$/F ["G+5 4*+ Z579/* L4"05/*2F ;<<\D 66D

;=-=d<D

_8!mcL?yF _$@"#*D V)* Šc*5+"9*/$+ V'/#v $#4 0)* c*P [5("$+ H5+"(, "# !$0"#

N7*/"($J Z5P c*5+"9*/$+F Z5P c*P{D B*1*+567*#0 p .)$#G*D ;<<bD S5+D >:F #5D

dD 66D \\d-\:\D

c?`RVLcF _$/0)$D ^51*/7*#0$+"0, $#4 0)* P5/o"#G2 5U 65P*/ "# _*@"(5D L#J

E26+6^=& 03 N(+.20Q050)?O ;<<iD S5+D ;iF #5D ;D 66D ;<:-;><D

c88cNcF nD] [N&L!F .D , [`_8cF jD V)* T'+* 5U !$P "# 0)* L@6*/"7*#0$+"20

j*+U$/* [0$0*J !*225#2 U/57 .)"+4 j*+U$/* T*U5/7F 4"265#"9+* *#J

)006JuuPPPD+$PDP"2(D*4'uG+2u45('7*#02u25("$+x65+"(,=D45(D

c?[[&N?_F _D ./*$0"#G .$6$9"+"0"*2J V)* Z'7$# B*1*+567*#0 N66/5$()D !"9/$/,

5U .5#G/*22 .$0$+5G"#G-"#-H'9+"($0"5# B$0$F ;<==D

8![8cF _D V)* !5G"( 5U .5++*(0"1* N(0"5#J H'9+"( ^5542 $#4 0)* V)*5/, 5U ^/5'62D

!5#45#J Z$/1$/4 ?#"1*/2"0, H/*22F =:\=D

8ZcL[8T^LF RD j*20*/# N47"#"20/$0"1* !$P "# c5/0)*$20 N2"$J N .576$/$0"1"20‹2

Z"205/,D ?#6'9+"2)*4 [DRDBD 4"22*/0$0"5#F Z$/1$/4 !$P [()55+F ;<<;D

Page 59: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 59/61

 

8T!8QQF ND ^*#4*/ $#4 0)* 25("$+ /"G)02 5U ("0"K*#2)"6J V)* (576$/$0"1* $#$+,2"2 5U

G*#4*/ /*+$0"5#2 $#4 P*+U$/* 20$0*2D L#J N7*/"($# [5("5+5G"($+ T*1"*PD =::>D

S5+D dbF #5D >D 66D ><>->;bD

HNTNBNF T$73# Y;<<baD .5#(*605 , U'*#0*2 4*+ 4*/*()5 $47"#"20/$0"15D _$4/"4J

_$/("$+ H5#2D

HN[?nNc`[F LD V*5/E$ G*#*/$+ 4*+ 4*/*()5 , 4*+ 7$/@"275D &$/(*+5#$DJ _5#5G/$UE$

!$95/ ?#"1*/2"0$/"$F =:\gD

HLTTmF BD , [8Tc8QQF HD H5+"0"(2 $0 0)* [0/**0 !*1*+J V)* [*+*(0 .$2* 5U H5+"(*

N47"#"20/$0"5# $#4 0)* .577'#"0,D &*1*/+, Z"++2JD [$G*F =:\>D

HTNV[F R5$#D ;<<dD B* +$ &'/5(/$("$ $+ _$#$G*7*#0F 4*+ _$#$G*7*#0 $ +$

^59*/#$#K$D !$2 0/$#2U5/7$("5#*2 4* +$2 $47"#"20/$("5#*2 6I9+"($2 4* #'*20/5

0"*765D _$4/"4J `#20"0'05 #$("5#$+ 4* +$ $47"#"20/$("3# 6I9+"($D

HTL[V8cF !D Q/**457 $#4 &'/*$'(/$(,D L#J N7*/"($# R5'/#$+ 5U H5+"0"($+ [("*#(*D

=:b\D S5+D >=F #5D iD 66D \\>- \:dD

H8?!NcVfN[F c"(52D H5+"0"($+ H5P*/ $#4 [5("$+ .+$22*2O !5#45#J c*P !*U0 &55o2F

=:\>D

T`VV`.ZF nD T*-()$/$(0*/"K"#G T*20/'(0'/"#GJ !$PF B"20/"9'0"5# $#4 ^*#4*/ "#

_$/o*0 T*U5/7D V)* Z$G'*J n+'P*/ !$P `#0*/#$0"5#$+F ;<<;D

T8BTl^?Lf-^NTNS`V8F .D Y;<==aD &*,5#4 0)* .5'/0/557J V)* "76$(0 5U M'4"("$+

$(0"1"27 5# 25("5*(5#57"( /"G)02 "# !$0"# N7*/"($D L#J V*@$2 !$P T*1"*PD ;<==D

S5+D b:F #5D\D

[qc.ZLfF !D _D Y;<=<aD !52 $95G$452 *# *+ G59"*/#5 (5+579"$#5 4*24* +52 $+95/*2

4*+ 2"G+5 yy )$20$ #'*20/52 4E$2D L#J ^NT.lN S`!!L^N[F _D YL4DaD !52 $95G$452

*# .5+579"$D ?#"1*/2"4$4 c$("5#$+D &5G50CDJ ?#"1*/2"4$4 c$("5#$+F ;<=<D

[N!B`S`NF !D L20$45F 259*/$#E$ , G+59$+"K$("3# Y*20'4"5 6/*+"7"#$/aD &5G50CJ ["G+5

4*+ Z579/* L4"05/*2F ?#"$#4*2F `#20"0'05 H*#2$/F ;<=<D

[LcF ND B*1*+567*#0 $2 Q/**457D 8@U5/4 ?#"1*/2"0, H/*22F =:::D

[ZN_`TF ZD V)* 20$0* 5U ($/*J T*0)"#o"#G 0)* 4"20/"9'0"1* *UU*(02 5U U$7"+"$+ ($/*

65+"("*2 "# +"9*/$+ P*+U$/* 20$0*2D V*+ N1"1DJ ?#"1*/2"0, !$P Q$('+0, H$6*/2F ;<=<D

[ZNT_NF N/$4)$#$D !5G"(2 5U L765P*/7*#0J B*1*+567*#0F ^*#4*/F $#4

^51*/#$#(* "# c*5+"9*/$+ `#4"$D ;<<bD B"1"2"5# `` Q$('+0, H'9+"($0"5#2D H$6*/ i>D

)006JuuP*22()5+$/DP*2+*,$#D*4'u4"1;U$(6'92ui>

Page 60: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 60/61

 

[?.Z_NcF _D 8# 9*,5#4 "#0*/*20J T$0"5#$+F #5/7$0"1* $#4 (5G#"0"1* 6*/26*(0"1*2

"# 0)* 25("$+ 2("*#0"U"( 20'4, 5U +$PD L#J j"2(5#2"# !$P T*1"*PD =::\D c5D >D 66D

i\d-d<=D

[H`SN.nF ^D N ./"0"A'* 5U H520(5+5#"$+ T*$25#J V5P$/4 $ Z"205/, 5U 0)* S$#"2)"#G

H/*2*#0D .$79/"4G*F _$22DJ Z$/1$/4 ?#"1*/2"0, H/*22F =:::D

[8__LTF BD H/5(**4 P"0) .$'0"5#F j)*# L#G$G*4 9, _"#5/"0, j/"0"#G "# 0)*

N7*/"($2D .$79/"4G*DJ Z$/1$/4 ?#"1*/2"0, H/*22F =:::D

V`!!mF .)$/+*2D .5*/("3#F ($6"0$+ , +52 L20$452 *'/56*52 ::<-=::<D _$4/"4DJ

N+"$#K$ L4"05/"$+F =::;D

VZ8_N[F .D T*-T*$4"#G j*9*/ "# !$P $#4 B*1*+567*#0J N ./"0"($+ `#0*++*(0'$+

Z"205/, 5U w^554 ^51*/#$#(*w T*U5/7D L#J .5/#*++ !$P Q$('+0, H'9+"($0"5#2D

;<<bD H$6*/ ==bD B"265#"9+* *#J

)006Juu2()5+$/2)"6D+$PD(5/#*++D*4'u+2/6x6$6*/2u==bD

VZ8_[8cF QD !$2 0/*2 ($/$2 4* +$ $47"#"20/$("3# 6I9+"($D L#J T*1"20$ ^*20"3# ,

H5+E0"($ HI9+"($D ;<<bD S5+D yS``F #5D ;D 66D ib\-d<:D

VT8?`!!8VF _"()*+ r T5+6)D V)* N#0)/565+5G, 5U 0)* [0$0* "# 0)* NG* 5U

^+59$+"K$0"5#D L#J .'//*#0 N#0)/565+5G,D ;<<=D S5+D i;F #5D =D 66D =;d-=>bD

VT?&LnF BD p [NcV8[F ND Y*42DaD V)* c*P !$P $#4 L(5#57"( B*1*+567*#0J N

./"0"($+ N66/$"2$+D c*P m5/oJ .$79/"G* ?#"1*/2"0, H/*22F ;<<gD

VT?&LnF BD B*1*+567*#0 [0$0*2 $#4 0)* !*G$+ 8/4*/J V5P$/42 $ c*P H5+"0"($+

L(5#57, 5# B*1*+567*#0 $#4 !$PD B"265#"9+* *#J

)006JuuP$G*DP"2(D*4'u'6+5$42uj5/o"#Gˆ;<H$6*/2ucHLBˆ;<pˆ;<!$Pˆ;<c51

ˆ;<;<<bD64UD

VT?&L.nF BD _$@ j*9*/ 5# !$P $#4 T"2* 5U .$6"0$+"27D L#J j"2(5#2"# !$P

T*1"*PD =:\;D \;<F #5D >=D

SL&!LcF VD -&02F$ B& 5$ >5$%& 0>60%$O _O@"(5J Q5#45 4* .'+0'/$ L(5#37"($F ;<<iD

jNT`c^F _$/"+,#D `U j57*# (5'#0*4 r N #*P Q*7"#"20 L(5#57"(2D c*P m5/oDJ

Z$/6*/ .5++"#2 H$6*/9$(oF =:bbD

jL&LTF _$@D 4>0(0*? $(B 80>6&+? D c*P m5/oDJ &*47"#20*/ H/*22F =:g>D

j`!!`N_[F QD Y=::daD T$(*uL0)#"("0,F ^*#4*/ $#4 .+$22 "# j*+U$/* [0$0*2J N

Q/$7*P5/o U5/ .576$/$0"1* N#$+,2"2D L#J [5("$+ H5+"0"(2D =::dD c5D ;D 66D =;\-

=d:D

Page 61: Lina Buchely- Las Burocracias

7/23/2019 Lina Buchely- Las Burocracias

http://slidepdf.com/reader/full/lina-buchely-las-burocracias 61/61