Post on 21-Mar-2017
DispatchPlus® Workforce Management Solution Overview
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Started by the founders of Nextel
Offer unrivaled industry expertise
Deliver evolving, push-to-talk (PTT) solutions designed specifically for dispatch-centric business
Private PTT network with national presence and better reliability
Products and services focused solely on increasing business efficiencies
Industry-leading Motorola MotoTRBO hardware designed for rugged environments
Why pdvWireless?
pdvWireless is redefining the Push-to-Talk category.
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What is DispatchPlus?
DispatchPlus® is a powerful business solution that combines the latest Push-to-Talk (PTT) technology with a cloud-based application to better-manage mobile workers. This high-productivity solution helps enhance transparency, improve operational efficiency, reduce costs, and increase ROI.
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Communication Features
Instant, private andgroup wide communicationsIntelligent QueuingTM with “Listened to” verification Text messaging Complies with FMCSA Distracted Driver Regulations Voice documentation with time stampCrystal clear digital voice with noise cancelling technology Industry-leading Motorola MotoTRBO radios
DispatchPlus Key Features
Management Features
Monitor worker activity and location via GPS Color-coded updates Advanced GeoFencing for automated alerts One-touch Push-To-TalkMonitor vehicle speedEfficient electronic forms Integrated reporting features and activity status updates provide real-time, actionable informationUser-friendly dashboard/command center for desktop and tablet use
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DispatchPlus Key Benefits
More Revenue Liability & ExpenseEfficiency & Service
• Add one or more jobs per day
• Increase sales leads from mobile workers
• Increase ROI
• Reduce unnecessary calls into office
• Locate and dispatch nearest mobile worker
• Proof of activity status and completions
• Improved customer response
• Reduce insurance costs
• Reduce overtime costs
• Reduce customer write-offs
• Reduce fuel costs
• Reduce driver distraction risks and liabilities
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DispatchPlus integrates seamlessly with your desktop ortablet giving managers and dispatchers a comprehensivesnapshot of mobile workforce activity.
Cloud-based, cross-platform managementHelps prevent communication bottlenecksCommunication Triage - Dispatcher decides who to speak withReduces wait and on-hold timesShows proof of activity status, completion and locationReduces driver distractionProvides documentation of work in real-timeRuns on industry-leading Motorola radios
Integrated Desktop Management
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Who sent the Message? Filter by categories
Color code messages for prioritization
Filter by subjectsFilter by date
• Voice documentation of activity status, completion and location• Dispatchers can respond to the most urgent needs first• Transparency into your workforce on one screen
GPS time & location stamp
Audio voice recording
Voice Documentation
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Locate and Communicate At-a-Glance
Click to expand categories
• Review route data to reduce overtime/improve route efficiency• Locate all your drivers at once• Quickly assign field workers to jobs that are in close proximity to their
current location
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Track employee routes
• Pings the GPS location on a radio every 6 - 8 minutes • The Green Pin represents an employee’s most recent location• Every voice recording is GPS stamped• Track your fleet and assign field workers to job sites in close proximity to their current location
Enter a New
Location
Most Recent Location
Location History
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Review route data to reduce overtime and improve route efficiencyQuickly assign field workers to jobs that are in close proximity to their current location Record of driver location history (breadcrumb trail)Monitor driver behaviorBetter customer serviceDocument arrival and departure from a destinationProvide protection against false complaintsExport data into Excel
GPS Location and Tracking
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• Eliminates the need for drivers to call in• Provides dispatcher with alerts when workers arrive
or depart from a pre-determined location
GeoFences and Automated Alerts
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All reports can be exported to Excel • Information is collected from the data recorded in DispatchPlus
and formatted into spreadsheets • The data can be used to measure the productivity of mobile workers and dispatchers/administrators• Four different reports
Basic Time Card• Clock-in and Clock-out
Detailed Message Report• Who sent the message• Subject Name, Time Sent, Date, Status (New, Opened, Closed)
and GPS PositionMessage Metric
• Time the message was sent • Who sent the message• How much time elapsed between the message being sent and opened
Message Status• Percentage of new, opened and closed messages
Detailed Reporting on Mobile Activities
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Pricing